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Sprint WebCapTel On the Go brings call transcription to the mobile


Sprint has just made its WebCapTel service even better. In an effort to provide greater accessibility to Americans with hearing loss, the carrier has introduced the aforementioned service to allow "hard of hearing customers to read word-for-word captions on Windows Mobile 6 web browsers," and for what it's worth, it's also compatible with Safari 2.0. The free web-based system enables hearing impaired individuals to make a call using two phones -- one of which is used for reading captions while the other is used for listening and speaking. The process seems simple enough; before making a call, the user would log onto www.sprintcaptel.com on one device in order to receive the transcription of the discussion on the other. It's available now for calls made within the US (and its Territories).

[Via RCRWireless]

New Sprint service transcribes conversation to web in real time


Sprint is rolling out WebCapTel, an extension of its existing CapTel service that shows hard-of-hearing callers what the person on the other end is saying in real time -- but this time around, special equipment isn't needed. As its name implies, WebCapTel works through any web browser using any phone, turning the call into text quickly enough so that callers are able to respond naturally and with their own voice. Pretty darned cool; in fact, we think we're going to give it a try ourselves to see how it does. It's available now for calls within the US, and even better, it's free.




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