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visual voicemail posts

AT&T yanks BlackBerry Bold visual voicemail software update

by Nilay Patel posted Sep 5th 2009 @ 4:20PM

Hope you Bold owners out there managed to snag AT&T's BlackBerry Bold visual voicemail software update while it lasted, because an internal memo leaked to BGR says it's been pulled due to compatibility problems with "network enhancements being deployed." That sounds to us like there's an issue with either those 850MHz 3G rollouts or whatever black magic Ma Bell's doing to get iPhone MMS up and running, but either way, it's one more fire for AT&T's engineers to put out while its customers sit around waiting.

Update: AT&T just sent us their official word on the matter -- and they also told us it has nothing to do with MMS or 850. Check it out after the break.

Continue reading AT&T yanks BlackBerry Bold visual voicemail software update

AT&T hits BlackBerry Bold users with visual voicemail

by Laura June posted Aug 25th 2009 @ 1:41PM

Hey, we knew this was coming -- but we're hearing murmurs that actual AT&T BlackBerry Bold owners are starting to get their visual voicemail updates rolling out to them. The voicemail features allow you to store up to 40 messages at a time, and add numbers to contacts from voicemail. We'll let you know all of the perks of software update v4.6.0.508 when we get it up and running on our own Bold, but hit the read link for AT&T's rundown (warning: it's a PDF).

[Via Boy Genius Report]

AT&T's visual voicemail for BlackBerry Bold official this week?

by Chris Ziegler posted Aug 24th 2009 @ 1:28AM

Hey, Bold users: you know how your friends with iPhones keep taunting with you with their world-class cornucopia of fart apps and built-in visual voicemail until you're about two seconds away from slapping the smile right off their faces? Of course, there's nothing that's been stopping you from using Google Voice or some other third-party service to accomplish the same thing, but for the sake of argument, let's just say you'd rather have something more integrated with a first-party feel. Well, you might just be in luck -- word on the street is that AT&T's visual voicemail service for the Bold should finally hit this Tuesday. Why wait, though? Boy Genius Report is saying that folks are having luck activating it right now by calling into customer service, so if you're dying to get this ball rolling, it might just be worth a shot. This particular service has been in the pressure cooker for a good, long while now -- and now that the Bold's getting up around middle age, we certainly hope that AT&T's efforts here are going to spread to other models, present and future.

T-Mobile myTouch 3G's visual voicemail detailed on video

by Chris Ziegler posted Jul 14th 2009 @ 11:28AM

When we spoke to T-Mobile at the myTouch 3G launch last week, there was some doubt as to whether its Android-based visual voicemail app would be ready in time for the new model's launch -- but from a handful of videos TmoNews has managed to uncover, it's certainly looking ready for action. A series of three quick instructional videos guides users through the oh-so-simple tasks of listening to individual voicemails, saving them to a memory card (an interesting trick), and listening to them in any order you like; if you think those tasks sound too boring and obvious to really require video instruction, you're kinda right -- but we can see how users completely new to the concept of visual voicemail would benefit from the quick tutorial. At any rate, it's good to see that the software's looking good, it takes advantage of Android's standard notification mechanism, and we're hopeful it could be ready by the time the first units start hitting customers' hands at the tail end of the month.

Hack: use Google Voice to add visual voicemail to your G1, Dream, or Magic

by Chris Ziegler posted Jun 29th 2009 @ 1:15PM

With home screen widgets, an on-screen keyboard, great notification management, and hands-down the best Gmail experience of any platform, Android 1.5 finally makes it easy (or easier, anyway) to love Google's foray into the mobile world. Of course, if you're coming from an iPhone -- as some users inevitably will be -- there are a few features that'll be sorely missed as you make the transition. For us, a biggie was visual voicemail, and after a little trial and error, we found a cool way to add it into our device without even leaving the Google ecosystem -- and even better, it's totally free. Follow the break for the full story!

Continue reading Hack: use Google Voice to add visual voicemail to your G1, Dream, or Magic

T-Mobile rolling out visual voicemail this summer?

by Chris Ziegler posted May 5th 2009 @ 4:36PM

Newly-leaked projected training and launch dates on T-Mobile are revealing a treasure trove of goodies for the summer months, not the least of which seems to be a visual voicemail system -- a trend already validated by AT&T's and Verizon's past and future launches -- expected on July 16, though it's not clear what devices are lined up to get it. On the hardware front, we're getting some much-needed validation on dates we've already heard: we've got the Dash 3G (alias Snap, alias S522) in the mix for July 1, the 8 megapixel Sony Ericsson CS8 slider for June 24 (and its kid brother, the CS5, for July 8), and the HTC Rhodium / Touch Pro2 for July 22. We've also got a couple "hero" Samsungs listed in here, though we're fairly certain they're not Android devices -- Houdini, where are you?

Google, LG settle visual voicemail patent suits with Klausner

by Nilay Patel posted Mar 11th 2009 @ 11:29AM

As expected, Google and LG have joined Apple, AT&T, and Verizon in settling their visual voicemail patent lawsuits with Klausner Technologies. The LG agreement is the more straightforward of the two, since it covers LG devices like the Versa directly, but things get more complicated with Google since it doesn't actually make its own phones -- Klausner wouldn't say if the agreement shielded Android licensees from patent claims. We're hoping Google's attorneys got it all sorted out, but we'll see who else is next on Klausner's naughty list.

Read - Google
Read - LG

Visual Voicemail for BlackBerry appears in AT&T management system

by Darren Murph posted Feb 10th 2009 @ 5:22PM

Seriously folks, if Visual Voicemail for BlackBerry doesn't show up for real on AT&T within the next, say, three to six months, we're marching straight to AT&T Mobility in Atlanta and demanding an explanation. According to a screen grab snagged by a Boy Genius Report reader, the option to add BlackBerry Visual Voicemail has appeared (presumably by accident) in his account management system, though trying to enable it caused an unrecoverable error and an instant computer meltdown. On the real, we're glad to see the price tag at $0.00, but frankly, we'd expect no different.

Visual Voicemail for BlackBerry Bold gets realer

by Darren Murph posted Jan 22nd 2009 @ 4:24AM

So, those curious Visual Voicemail shots we saw last week? Evidently they weren't just some random effort in Photoshop. According to the Boy Genius Report, the new feature is indeed coming to AT&T's BlackBerry Bold, though an exact release date isn't disclosed. We're told it could be sooner rather than later for "at least some customers," so yeah, you're now free to get your hopes up just a wee bit.

Visual Voicemail purportedly appears on BlackBerry Bold

by Darren Murph posted Jan 15th 2009 @ 1:51AM

We can't exactly say we know what's up with the image above, but word on the street has it that this just popped up on a BlackBerry Bold running v4.6.0.219 on AT&T. Upon trying to launch it, the user was greeted with a conspicuous error about provisioning being unsuccessful, but outside of that, it's shrouded in mystery. So, has anyone else seen hints of Visual Voicemail anywhere? Consider our curiosity markedly piqued.

Verizon caves, settles Klausner visual voicemail suit by signing license

by Darren Murph posted Oct 25th 2008 @ 7:07AM

We figured back in August that Verizon (and LG) would eventually be forced to pay up in order to keep visual voicemail on its handsets, and sure enough, that's exactly what has gone down with the former company. Verizon and Klausner Technologies have quickly settled outstanding patent litigation by way of Verizon entering into a patent license agreement for using visual voicemail. To date, Verizon is the 15th company to ink such an agreement, ensuring that the suits at Klausner can remain firmly parked in Grand Cayman, Aruba, Maui or any other blissful location they please for the remainder of their Earthly lives. As for LG? We'd say the outcome is all but imminent at this point.

[Via phonescoop, image courtesy of MyDigitalLife]

Klausner says "not so fast," sues Verizon and LG over visual voicemail

by Chris Ziegler posted Aug 26th 2008 @ 8:15PM

So patent holding firm Klausner Technologies figures it has this whole litigation thing down to a T at this point, having already sued a who's-who of companies having anything to do with visual voicemail in the past and ultimately coming away with a whole bunch of lucrative license agreements for its efforts (eleven, to be exact). Needless to say, any new company that tries to break into the game at this point is probably going to get treated with the same warm, fuzzy love, and Verizon and LG are experiencing that firsthand. Klausner has announced that it has filed suit against both companies in Texas federal court, presumably in response to Big Red's recent launch of the refreshed Voyager featuring visual voicemail software on board. Given the track record Klausner has, guys, you might just want to cut to the chase here and pay up.

Singaporean iPhone 3Gs drop visual voicemail, iTunes

by Chris Ziegler posted Aug 21st 2008 @ 2:37PM

Just how badly do you want the iPhone 3G, Singapore? Badly enough to do without two of its headline features? SingTel kicks off sales today (local time) along with a whole host of other countries, but neither visual voicemail nor the iTunes WiFi Store will make the cut. In the case of iTunes, the reason is kinda obvious: Singapore has no iTunes Store at all, and it never has. The explanation behind the mysterious absence of visual voicemail is less clear, other than carrier laziness in getting the feature implemented on its back end. The silver lining here seems to be pricing, though -- subscribers will be able to pick up the phone for diddly squat, assuming they sign up for a S$205 monthly package (about $145).

[Via mocoNews]

Verizon gets official with Visual Voicemail service

by Donald Melanson posted Aug 11th 2008 @ 12:31PM

There aren't exactly all that many details left to announce, but Verizon has just gotten official with its late to the party Visual Voicemail service which, for the time being at least, is only available on the LG Voyager. As we had heard previously, the service will run you an extra $2.99 per month on top of your usual bill, and you'll be able to store up to 40 messages for 40 days, with an option to create up to 10 greetings and 20 distribution lists. Unfortunately, Verizon didn't take the opportunity to announce any firm plans for a roll-out to any of the other phones supposedly in line to get the service, with it only going so far as to say that additional devices will be getting it in the "coming months."

Official details on visual voicemail seep through Verizon's pores

by Chris Ziegler posted Aug 4th 2008 @ 2:10PM

Seems like things are coming along nicely for the launch of Verizon's downloadable visual voicemail service, with some preliminary information briefly hitting VZW's interwebs before seemingly being pulled. As we'd previously heard, a retooled LG Voyager -- creatively named Voyager Refresh -- will be one of the first devices to get access to the service, while current Voyager owners will be able to download the app required to get hooked up. Unlike what we'd previously heard, though, it seems that Verizon has opted to offer the service at no additional monthly service charge (a wise move, may we add). Since the entire lowdown has been taken offline, there's no telling exactly when we're actually supposed to know that VVM exists or when we might be able to sign up for it, but all indications suggest it'll be sooner rather than later.

[Via phoneArena]

Update: We're hearing that the $2.99 / month fee is still in effect. For shame, Verizon!