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HTC Hero having intermittent text messaging problems?

There's not exactly much in the way of official statements on the matter just yet, but it looks like support forums have been piling up with reports of text messaging problems on the HTC Hero over the past few weeks, and with no signs of a fix in sight. Apparently, the phone can send texts just fine, but runs into a little trouble when it comes to receiving 'em, with most folks reporting only intermittent problems, and at least some not receiving any at all. Interestingly, the problem seems to be occurring in both the US and the UK, so it would seem to be a problem on the phone's end and not the carrier's, and a few people seem to have had some (brief) success after resetting the device. Of course, there are also plenty of folks having no problems at all, but there doesn't seem to be any question that the issue is out there. So, have you been missing some texts on your Hero? Let us know in comments.

Tata DoCoMo launches per-character SMS pricing, and this headline just cost us close to a rupee

Never mind "nickel and diming" -- Indian joint venture Tata DoCoMo is now rupee and paising (a paise is a hundredth of a rupee) customers who sign up for its new "Diet-SMS" messaging plan. Unlimited and ultra-high-allowance messaging plans are now commonplace in some parts of the world, but on the other end of the spectrum, Diet-SMS is actually a regression from the old practice of charging by the message -- you get charged by the character. The good news is they don't charge for spaces and characters are just a single paise each, which works out to about two-hundredths of a US cent at current conversion rates -- but still, the fact remains that a 160-character SMS costs Tata DoCoMo exactly the same to handle as a 1-character one. What's worse, you just know this is going to give rise to a new ultra-efficient shorthand notation that makes "LOL" look like a novella.

[Via textually.org]

Wales produces exceptionally graphic, educational film about the dangers of texting while driving

Alright, texting while driving? Obviously stupid -- but that doesn't stop tons and tons of people from doing it. The Gwent Police department in Wales hopes that its newest PSA film will help deter this bad behavior. In much the same spirit as the drunk driving on prom night films we ourselves had to sit thorough in high school, this film is pretty graphic. Okay, it's actually shockingly graphic -- but we're pretty sure that's the idea. Video is after the break.

[Via Gizmodo]

Texting makes kids dumb -- science fact!

Ready for your daily dose of wildly speculative extrapolation and unfounded fear-mongering? Predictive texting is the latest suspect in the ongoing war against things that make children dumb. A new study from Australia's Monash University has shown that predictive texters finish their exams faster and with more errors than others, because of course, when your mobile finishes your words in a text, you expect it to finish your sentences in a test. We jest, and there may be a sliver of truth to this contention, but let's be forthright here -- you could probably do more damage to your brain with a good night's alcohol intake than you can with a lifetime of texting.

[Via Switched]

Iowa 911 call center now accepting texts; Twitter and Facebook status updates can't be far behind


As of this week, callers can now text their requests for fire, police, or ambulance, to the emergency call center in Black Hawk County, Iowa -- both a nationwide first and a definite improvement for deaf and hard-of-hearing residents who have thus far had to rely on TDD devices. Unlike voice calls, however, the 911 operator can't get your location from a text message, meaning that the caller must first respond to a request for their city or zip code before the call gets routed. Currently, only i wireless subscribers (a local carrier affiliated with T-Mobile) can use the service, but plans are afoot to bring other carriers on board as well. Other future upgrades include the ability to accept video and picture messages. All the operators ask is that you refrain from sending them those silly chain text messages -- that sort of thing can be really distracting when you're busy saving lives.

Senators to introduce legislation banning texting while driving

It's already been banned by a number of states and the District of Columbia, but a group of Democratic senators led by New York's Charles Schumer are now set to introduce legislation that would ban texting while driving throughout the United States. That, as you may be aware if you've been watching the news this past week, follows a study from the Virginia Tech Transportation Institute, which found that truck drivers that texted while driving were 23 times more likely to get into an accident than non-texters -- to say nothing of several calls for a ban from major safety groups over the years. While complete details on the proposed bill are still a bit light, it would apparently withhold 25% of the annual federal highway funding from states that did not comply with the ban, and would reportedly be modeled on the way the national drunken driving ban was introduced.

[Via Phone Scoop]

Apple dreaming of object identification, new messaging UI in iPhone OS patent


Seriously Apple, what's up with the patent application bender? Over the past week, we've seen a whole gaggle of new apps, though the latest few just might be the most intriguing. In essence, Apple engineers have outlined plans to integrate object recognition, face detection / recognition, a text message filter (for the parents, you know) and a new, smarter messaging interface that could remind you of unread messages before allowing you to make a call and spout off unnecessarily. Moreover, we're told of a new voice output selection that could enable Oprah or Cookie Monster to read your turn-by-turn directions, bedtime stories or recipes. Suddenly, iPhone OS 3.0 feels so... antediluvian.

[Via Unwired View]

Read - Unread messages application
Read - New messaging interface application
Read - Face detection application

Apple patching nasty iPhone SMS vulnerability


Given the hype surrounding Apple's iPhone, we're actually surprised that we haven't seen more holes to plug over the years. In fact, the last major iPhone exploit to take the world by storm happened right around this time two years ago, and now -- thanks to OS X security expert Charlie Miller -- we're seeing yet another come to light. Over at the SyScan conference in Singapore, Mr. Miller disclosed a hole that would let attackers "run software code on the phone that is sent by SMS over a mobile operator's network in order to monitor the location of the phone using GPS, turn on the phone's microphone to eavesdrop on conversations, or make the phone join a distributed denial of service attack or a botnet." Charlie's planning to detail the vulnerability in full at the upcoming Black Hat conference, but Apple's hoping to have it all patched up by the end of this month.

[Via HotHardware]

Accelerometer-dependent text entry patent from HTC sounds like more trouble than it's worth

We're all for closing the gap between our desktop and mobile WPMs, but this might be a step in the wrong... direction (keep reading to understand why that was a miserable, unforgivable pun). HTC has filed for a patent that would have your phone determine which character you meant to type by analyzing its current tilt at the time you press a key, the idea being that a single key could be responsible for entering as many as five different letters and numbers. It seems like that'd make entering a text more like a game of Labarynth than an actually enjoyable (or efficient) process, but hey, we guess some people are really good with their wrists.

[Via pocketnow.com and wmpoweruser.com]

California girl claims to have burned through over 300,000 texts in a single month

A 217,000-message record attempt nearly cost one dude $26 grand, which probably would've really bummed him out had he realized that the record attempt was going to be shattered -- seemingly -- just a few weeks later. A California teenager by the name of Crystal Wiski has apparently sent and received a mind-numbing 303,398 texts in a single month on an iPhone, and the most amazing thing about it is that she doesn't seem to have been gunning for a record on purpose. Her reason? "I am popular, I can't help it." It's not totally clear to us how 300,000-plus texts is biologically or technologically possible for a human / iPhone combination, especially without sending meaningless, one-letter texts to random contacts -- but then again, teenagers do strange, amazing things. Live the dream, Crystal.

[Via CNET]

Boost Mobile says SMS bottleneck to clear up by May 7th

So Boost Mobile's $50 per month free for all hasn't gone exactly as planned, with a surge in the carrier's customer base exacerbating excessive text message delays that have been known to plague Boost and Nextel in the past. The house of "Where You At" has acknowledged the issue, with spokesperson John Votava telling the Wall Street Journal there'll be a fix in place specifically by May 7th. He said the number of new customers that have signed up has overwhelmed the company, and with SMS a still growing trend, that iDEN network's gonna have to either get in better shape or wait for enough frustrated customers to leave and reach a more stable equilibrium.

Texting goes to hell in a handbasket on Boost; Seidenberg vindicated?

The knee-jerk reaction to Verizon chief Ivan Seidenberg's recent inflammatory interview -- saying he doesn't know "what Sprint thinks it is" in response to Boost's blowout $50 all-you-can-eat calling and texting plan -- was to call him out for slamming competition (because, let's be real, no one likes executives hating on affordable stuff). His belief was that Sprint simply didn't have the network capacity to support a plan priced that aggressively because it'd bring too many new subscribers on board, and drama over on the iDEN airwaves suggests he may not have been too far off the mark. Boost resellers and customers alike are apparently experiencing insane text messaging delays -- sometimes several hours' worth between sending and receiving -- that are rendering the service useless, and while voice and push-to-talk are still said to be performing flawlessly, a strong swing toward messaging in the past 18 months across all US carriers (along with the upcoming launch of the Clutch) puts the spotlight squarely on the problem.

Texting has never been iDEN's strong suit; it's simply not what the network was originally built to do, and when we approached Boost about this at CTIA earlier this year, we were told that the situation was under control. A company spokesperson says that they're working around the clock to get the delays resolved and expect to have it smoothed out by next week -- but with the $50 plan continuing to win conquest subscribers hand over fist and a network that's being stressed in ways it's never been stressed before, we have to wonder: is this every going to be fully resolved? Even more importantly, though, with Boost's pricing undercutting its national-level competition by a country mile, do they even have to fully resolve it to keep customers on board?

[Via mocoNews]

T-Mobile forgets the "un" in "unlimited," accidentally sticks texting record attempt with $26K bill

Most buddies like to while away the hours by, say, fishing down by the docks; maybe catch the game and put down a few brewskis. You know, standard-issue stuff. On the opposite end of the spectrum are Nick Andes and Doug Klinger -- 29 and 30, respectively -- who decided that they'd try to shatter the one-month texting record by exchanging a whopping 217,000 messages, most of which were apparently meaningless garbage like "LOL" and "hello" (why they weren't able to maintain a deep, emotionally healthy conversation for the duration of 216,000 consecutive 160-character communiques is beyond us). Both men figured they were golden since they'd added unlimited texting plans to their accounts, so imagine Andes' surprise when he received a bill in a box -- complete with $27.55 in postage -- on his doorstep. Inside he found a grand total charge of $26 grand -- and while we totally think that a Guinness record is worth $26 grand, you can imagine that a couple Joe Sixpacks from Philly had never intended to blow five figures on a bunch of "LOLs" exchanged during lunch breaks. All's well that ends well, though, and T-Mobile credited the account and is investigating how it happened; let's just hope that record gets certified now, eh?

Mobile technology even makes 20-somethings shudder... sometimes


We'll go ahead and warn you that a lot has changed since 2007, but if anything, the surge in Twitter users and the overwhelming growth in social networking would likely strengthen these findings. The Pew Internet and American Life Project has just revealed some rather interesting stats from its study of age groups and their connection to mobile technology, particularly when looking at the "Ambivalent Networkers" group. Said clump is comprised mostly of males in their late 20s, which are stereotypically connected to their handsets at all times with a smile to go with it. According to the research, however, the majority of this group agreed that "taking a break is definitely a good idea," which was around ten percentage points above the average in the other four groups. We know you're about to tweet this to your 27 year old brother-in-law, but think twice before you knowingly hurt his soul like that.

[Via ArsTechnica]

MMS finally comes to Apple's iPhone via OS 3.0


Apple's done a decent job of implementing features that we've all been clamoring for into its forthcoming OS 3.0, and aside from copy and paste, there's probably no one single feature add bigger than this. You heard right -- multimedia messaging (MMS) is at long last coming to the iPhone 3G (sorry, first-gen iPhone owners) after years of dealing strictly with SMS. During the keynote, Apple was pretty remarkably short with details, simply noting that MMS "support" would be added. Frankly, we don't expect anything mind-blowing; it'll probably look a lot like the current SMS setup, and it'll definitely make AT&T happy when you start firing away picture messages without first subscribing to an unlimited messaging plan.

Update: Apple's official PR on the subject has given us just a bit more to chew on. We're told that MMS will enable iPhone 3G users to "send and receive photos, contacts, audio files and locations with the Messages app," hinting that Apple may just smash MMS and SMS together into a single 'Messages' app in OS 3.0. Also of note, owners will also be able to "forward and delete multiple messages."




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