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problems posts

White iPhone 3GS reportedly overheats, turns a browner shade of white

by Laura June posted Jun 26th 2009 @ 4:55PM

Right after its launch, we noted the sundry problems reported by new iPhone 3GS owners, but this is the first time we've heard tell of this specific one... and it seems like a doozy. It's unclear exactly what caused this, but what is apparent is an unattractive discoloration on the above handset. The user claims it was caused by overheating during a period of using the GPS and 3G of the phone. Either way, it looks pretty crummy now, doesn't it? What about the rest of you with new, white iPhones? Anything to report? One more shot of this looker after the break.

Continue reading White iPhone 3GS reportedly overheats, turns a browner shade of white

Palm Pre trouble roundup

by Chris Ziegler posted Jun 7th 2009 @ 8:52PM

So we've been doing this whole gadget blogging thing for a while now, and we've noticed a timeline trend with these major, buzz-filled launches. They tend to go something like this:

T minus 2 hours: lines reach critical mass across the country; odds are you'll find some of us in those lines. Camaraderie amongst line-waiters is at a high, but it's a guarded emotion -- the scene'll turn ugly the second inventory runs out.
T minus 30 minutes: for morning lines (particularly those where folks have waited overnight), store managers come out and offer coffee and pastries. Anything less is uncivilized -- don't hesitate to complain.
T minus 0 minutes: the gizmo goes on sale.
T plus 1 hour: the first teardowns and cost estimates hit the web.
T plus 4 hours: mass (or at least loud) complaints of manufacturing defects, bugs, and shortcomings start cropping up.

It's still too early to tell whether the Pre is more, less, or equally as defective as any other blockbuster product in recent memory, but as you might expect, there are plenty of issues being sporadically reported in the first weekend of availability and it'll be interesting to see how Palm spins and handles them. Here are a few we're tracking:

A good number of early adopters are reporting "splotchy," distorted, or discolored displays (we've seen reports of dead pixels, too, though we'd actually be more weirded out if there weren't). See examples here, here, and here.
We've also heard reports of unexpected system shutdowns (like those reported in the LAPTOP piece above) that require a battery pull to resolve. We're hearing that you can also patch this up by holding down the power button and toggling the ringer switch three times, but your mileage may vary. If we had to guess, this'll be fixed up with a firmware update at some point, which really drives home the value of OTA capability.
Text fields in the web browser don't seem to support symbols that aren't on the keyboard (that is, symbols you need to hold down "Sym" to access). We've independently verified this one, and it's nasty -- it'll be particularly bad once the phone launches internationally, so we'd also expect this to be patched sooner rather than later.

If you've noticed anything else, drop us a line in comments -- we think Palm and Sprint are both motivated to make this launch a smooth one, and something tells us their ears are firmly planted to the ground right now.

[Thanks to everyone who sent these in]

N2 recall leaves Neonode reeling, pleading for patience

by Darren Murph posted Jul 31st 2008 @ 3:22AM

From the outside, it has been easy to assume that everything was humming along nicely at Neonode's California / Sweden-based offices. Based on a recent open letter issued by the interim CEO and chairman Per Bystedt (not to mention the earnings report), that is indeed not at all the case. Neonode has failed at meeting guidance and anticipated sales for this year, with a number of things partially to blame. For starters, it admittedly tried to enter "too many markets, too fast," and a recall of the N2 surrounding "reception issues" didn't make things any better. Bystedt confessed to having just south of $3 million of his own money invested in the outfit, while he asked for other shareholders to be patient as he attempted to right the ship. Best of luck to ya -- we hear it's a pretty tough sector. [Warning: PDF read link]

[Via RCRWireless]

Is your Samsung Instinct acting up?

by Darren Murph posted Jul 11th 2008 @ 6:01PM

At first, we figured our Instinct here at Engadget HQ had just woken up on the wrong side of the bed, but we're now receiving a flood of tips from individuals nationwide having the same issues. Put simply, it seems that certain data services are thoroughly borked, with our Weather app being unable to refresh for at least the past 18 hours (some are reporting even longer). Additionally, we're hearing that folks are having to manually refresh their email and deal with all sorts of error messages when attempting to use any of the data services. So, what gives? Are you having data-related issues with your Instinct? C'mon Sprint, this is your best-selling EV-DO device of all time -- it'd be nice to have it working for the weekend. Oh, and great job showing all those angered iPhone 3G users that your network doesn't have issues, too.

[Thanks to everyone who sent this in]