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White T-Mobile G1 not coming until after Thanksgiving?


Oh sure, a few remarkably lucky and / or well connected individuals out there are yapping it up on a white T-Mobile G1 right this very moment, but for the bulk of us, coming across one is basically impossible; in fact, the white G1 isn't even listed on T-Mobile's website currently. TMO News has it that the lightest hue of the HTC-built handset isn't expected to ship until at least the US Thanksgiving holiday, meaning that you've still got some serious time to kill before wrapping your paws around the increasingly enviable mobile. Rumors have been rampant that a paint chipping issue is at fault, and while we've yet to hear any confirmation of that, we have seen problems with white paint throw a wrench in the production plans of other mega-corps in the past. There's always the black G1 + Colorware if you're really impatient, you know.

"One transfer policy" still in place for N-Gage games

Whoa, boy. Cue the second wave firestorm in 3, 2, 1.... After Nokia responded to outcries from N-Gage users who were infuriated at the idea of not being able to transfer their titles between handsets, all seemed to be well. Now, however, we're finding that there's still a "one transfer policy" in effect, meaning that your games can only be ported from one handset to another one time before your world implodes. It should be noted, though, that a recent report at All About N-Gage asserts that said policy is only temporary, and that Nokia is currently working towards "a more permanent transfer method." Of course, there's no set time line for when we'll see such a thing, and it's not like the N-Gage niche as a whole is growing in leaps and bounds; in other words, you N-Gage fanatics may want to pick a handset and stay content -- you might be relying on it for awhile.

[Via All About Symbian]

Verizon cans ads that batter Sprint's push-to-talk network


Man, what's up with Verizon and its ad department? Just a few months back, the carrier was thrashed by PETA for running a controversial spot involving two pit bulls chained up in a junkyard, and now it's being fingered for making questionable remarks toward Sprint's push-to-talk network. For those unaware, the spots (one hosted after the break) included lines such as "We all upgraded to Verizon Wireless. Got push to talk and the reliability of the network. That old service is useless now." Sprint argued that the subtle drops could wrongfully influence people to believe that Sprint's PTT network was non-functional or that it would soon be discontinued, and eventually, NAD (an ad watchdog agency) recommended that VZW nix the ads. As it stands, the commercials in question have indeed been dropped, but Verizon asserts that it did so as a normal part of business. Ah well, it's the end result that matters, right Sprint?

T-Mobile attempts to mitigate customer service costs with Nuance Mobile Care

In a growing effort to keep costly CSRs from spending entirely too much time trying to explain how to activate a speakerphone over the, um, phone, T-Mobile has inked a deal with Nuance Communications to bring an on-device application to select mobiles. Essentially, the Mobile Care software will rear its head whenever someone with one of the aforementioned handsets dials up customer service; from there, an "intuitive, user-friendly" guide attempts to walk users through "issues such as diagnosing and repairing configuration problems as well as with making account and billing inquiries." T-Mobile asserts that trials of the service have shown that customers actually prefer this over a live human, which probably has everything to do with the wait times that invariably come with calling a fellow Earthling. Still, we can imagine quite a few smashed phones deriving from frustrations with this computerized service, at least one of which we hope to get captured on video for posting.

[Via RCR Wireless News]

Palm looses 700p / 700wx ROM updates for Verizon / Alltel


Funny story -- these guys will be one in the same here in just a few months, but until then, you'll have to pretend there's absolutely no relationship between Palm's 700p (Verizon) and 700wx (Alltel). Jibber-jabber aside, those still rockin' either Treo may be interested in sucking down what's apt to be the final ROM update for both handsets on these carriers. As predicted, Palm didn't go into great detail about what all the respective Radio Patches were, um, patching up, but you know you can't walk around without the latest and greatest on your phone. That being said, tap the links below (choose carefully!) to get your download on.

[Via PalmInfocenter]

Read - Palm 700p (Verizon) update
Read - Palm 700wx (Alltel) update

N2 recall leaves Neonode reeling, pleading for patience

From the outside, it has been easy to assume that everything was humming along nicely at Neonode's California / Sweden-based offices. Based on a recent open letter issued by the interim CEO and chairman Per Bystedt (not to mention the earnings report), that is indeed not at all the case. Neonode has failed at meeting guidance and anticipated sales for this year, with a number of things partially to blame. For starters, it admittedly tried to enter "too many markets, too fast," and a recall of the N2 surrounding "reception issues" didn't make things any better. Bystedt confessed to having just south of $3 million of his own money invested in the outfit, while he asked for other shareholders to be patient as he attempted to right the ship. Best of luck to ya -- we hear it's a pretty tough sector. [Warning: PDF read link]

[Via RCRWireless]

Is your Samsung Instinct acting up?


At first, we figured our Instinct here at Engadget HQ had just woken up on the wrong side of the bed, but we're now receiving a flood of tips from individuals nationwide having the same issues. Put simply, it seems that certain data services are thoroughly borked, with our Weather app being unable to refresh for at least the past 18 hours (some are reporting even longer). Additionally, we're hearing that folks are having to manually refresh their email and deal with all sorts of error messages when attempting to use any of the data services. So, what gives? Are you having data-related issues with your Instinct? C'mon Sprint, this is your best-selling EV-DO device of all time -- it'd be nice to have it working for the weekend. Oh, and great job showing all those angered iPhone 3G users that your network doesn't have issues, too.

[Thanks to everyone who sent this in]

Motorola's treasurer, EMEA chief of mobile devices replaced

Merely days after Stu Reed racked up as he waltzed out of Motorola's doors for the final time, and nary a fortnight after the same firm's chief marketing officer did the same, along comes word that two more bigwigs have now left the building. Effective immediately, Larry R. Raymond has replaced Steve Strobel as treasurer, while Stephen Nolan "is taking over as the head of mobile devices in Europe, Middle East and Africa (EMEA)" -- a position that was held by Mike Fenger just last week. According to a company spokeswoman, the "leadership changes are part of an overall plan to swiftly transform the senior executive team." Hey, if it's lookin' for turnover, it's certainly doing something right. [Warning: Read link requires subscription]

[Via PhoneScoop]

Motorola's president of Mobile Devices business peaces out

Is that an exodus we smell, or what? Nary 24 hours after Motorola's chief marketing officer decided to start his weekend early by parting ways with the company, along comes word that the (now-former) president of Motorola's Mobile Devices business is doing the same. According to a breaking release from Moto, Stu Reed's departure is "effective immediately," and Greg Brown, company president and CEO, made mention that the outfit "appreciates [his] many contributions and wishes him the best in the future." As of now, there's no word on who's lined up fill Mr. Reed's shoes, but it seems the pool of choices could be dwindling.

Sprint halts sales of LG Rumor?


We're not planning on seeing any sort of confirmation from Sprint on this, but word on the street has it that the carrier has actually halted shipments of the LG Rumor to its retail outlets. Apparently, the handset has a "known issue where certain sets of key presses during startup can trigger a complete erasure of the phone's firmware." Purportedly, the device cannot be restored once triggered save for at the factory, but LG is hard at work creating an updated firmware that "removes the code from being accessible." Once that's completed and approved, existing users can expect an over-the-air download to be made available, and users to-be can expect the mobiles to start showing back up with the update already loaded on.

[Via PhoneScoop]

Shocker: people loathe cellphone carriers


We know, we know, it may be difficult to understand how companies that lock you in the moment you decide on a phone / plan -- only to be about as helpful as a bottomless bucket the moment turmoil arises -- could be hated. Nevertheless, we can't say we're shocked at all to hear that cellphone providers are among the least liked in all of the service industries. In a recent report released by the Consumer Reports National Research Center, it was found that "fewer than half of respondents were completely or very satisfied with their cellphone service," and sadly, that's hardly different than in years past. Among the biggest gripes were high prices and mandatory contract extensions, and while pro-rated ETFs are fine and dandy, there's still a few less notable carriers that haven't swallowed that pill just yet. As for internal rankings, Verizon and Alltel each scored higher than the rest, and Sprint was found bringing up the rear.

[Via Wired]
Read - InformationWeek
Read - NYDailyNews

Sidekick Slides losing power, respect when they slide

We're no QA experts here, but if your product is called the "Slide," isn't the slide mechanism the one thing you'd test the dickens out of? Alas, folks are discovering that Motorola's Sidekick Slide for T-Mobile has shipped with a devil of a flaw: actuating the display's slide periodically causes the phone to spontaneously reboot or to simply turn off and stay off. We've tested the claim on our own Slide, and yeah, it happens. Granted, it only happened twice out of thirty or so slides of the screen, but by standards of modern electronics engineering, we're pretty sure that's two times too many. As Boy Genius Report points out, to make matters even worse the power cycle is a hard reset, meaning your data's kaput unless you're within range of a T-Mobile signal to download everything from Danger's servers again. An ever-so-slightly loose battery seems to be the culprit here, but seriously, Moto, how did this defect ever leave a factory floor en masse?

iPhone owners experiencing display issues, too?


We aren't saying that this is a widespread issue just yet, but a (rightfully) annoyed tipster has informed and shown us that his "refurbished" 8GB iPhone seems to have the same "negative black issue" that some iPod touch owners are currently grumbling about. Granted, he admits that the photo makes things look a little worse than they do in person, but the problem is still apparent. So, dear readers, are any of you experiencing iPod touch-like display issues on your iPhone?

[Thanks, Jason G.]

AT&T having wireless data issues today?

We're getting reports that AT&T customers have gone without their precious bits and bytes for at least part of the day today. It's unclear what the problem is or how widespread it may be, but it seems that folks in a number of metropolitan areas are unable to connect or are suffering with unusually slow data rates. Anyone out there notice anything fishy?

[Thanks, Michael K.]

Duke exonerates iPhone from network outage charges

Granted, the original report suggesting that swarms of iPhones actually broke Duke's WiFi network did seem a bit bizarre, and now it appears that the university is freeing Apple's handset from blame. Interestingly, the actual culprit still seems somewhat veiled in secrecy, as we're only informed that "a particular set of conditions made the Duke wireless network experience some minor and temporary disruptions in service," but never do they exaggerate on exactly what caused the hiccups. Still, Duke also stated that it worked in conjunction with Cisco and Apple in order to "identify the network issue that was causing the problem," and since Cisco stepped in and provided a fix, the prpblem has yet to repeat itself. Looks like you're off the hook on this one, iPhone.




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