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insurance posts

Liquid damage indicators are two-faced?

by Michael Caputo posted Feb 7th 2007 @ 11:19PM

Chances are that one time or another, you had to bring our phone in for repair only to be frustrated and aggravated when you're told that your phone has moisture damage. As you attempt to argue that you've never gotten your phone wet, you get pushback from the local technician because the litmus paper on the back of your phone is never wrong. Hopefully you are fortunate enough to have insurance (and you're lucky if you don't get a refurb). Now how many of you can honestly say you've had this problem and you really didn't get the phone wet?

[Via Textually]

Wireless insurance class-action lawsuit settled

by Michael Caputo posted Feb 1st 2007 @ 3:01PM

We know that having your phone stolen or lost can be a traumatic experience, however if you subscribe to wireless insurance through your carrier it makes the process a little less painful. Except when your wireless insurance provider tells you that one dreaded word you don't want to hear: You're getting a "refurb." The problem occurs when people pay the $50.00 deductible and more often the cost of the refurbished phone is less than the deductible. Last week a federal judge approved an initial settlement between Asurion and Lock\line that affects approx 15 thousand customers and soon they will be receiving the details of their settlement. Signal Holdings, the other major cellphone insurance company, is waiting their trial date to be issued.

[Thanks, Sergio]