While AT&T went and hired
an extra 2,000 or so customer care representatives in preparation for the iPhone launch and Sprint gave its CSRs a rest by
nixing some 1,200 customers, HTC is hoping that a new
support facility in Taipei will boost awareness and trust in the brand. Reportedly, the center will provide customers in Taiwan with a comprehensive range of services including "personalized consultations on new and existing HTC products, warranty repairs, and other valuable after-sales support." Notably, the HTC Care facility promises "speedy turn-around times" for all items sent in for repair, and unlike Apple's
$29 rental fee, HTC customers can look forward to a free loaner should their handset fall ill. Click on through for more snapshots of the sparklin' facility.
