Dropped Calls -- Engadget Mobile

dropped calls posts

Scientists pinning dropped calls on... solar flares?

by Darren Murph posted Jul 13th 2007 @ 8:28PM

Dropped calls have admittedly become less of a problem as carriers became more reliable in more locales, but it sounds like we finally have somewhat of a celestial answer as to why they happen in the first place. Thanks to research by David Thomson and colleagues at Queen's University in Canada (pictured above), they have discovered that when a "solar radio flare occurs and cell-site antennae are facing the sun, the number of dropped calls that go away for no apparent reason increases dramatically." In one particular case, it was noted that "20-percent of calls" were dropped during flares, and while some may be satisfied with cranking out these results and darting away, the team is still interested in finding out the reasons why calls still drop in the absence of flares. And to think, all this time we were having way too much fun blaming the carriers.

[Via Textually]

University of Florida students grumble over Cingular service

by Darren Murph posted Nov 11th 2006 @ 6:18PM

While Cingular has claimed that its GSM network integration with AT&T Wireless is complete (thus more reliable), and throws out a bajillion advertisements gloating about the "independent research" proving the company's lack of dropped calls, you'd probably have a hard time convincing the Florida Gators that those statements are entirely accurate. While we know that Engadget has been banned from Cingular's forums, there's no denying the bevy of complaints from UF students regarding the atrocious service around the Gainesville campus. Things got so bad that students rallied around the issue of Cingular improving its service, finally escalating it to the Student Senate, where unfortunately it was voted down after "fierce debate." The resolution called the carrier's service on campus "unacceptable," and cited problems ranging from consistently dropping calls to receiving error messages when trying to dial out. When local Cingular representatives were asked to comment on the outcry, they reportedly blamed the students "lack of reporting problems" as the culprit, curiously omitting the entire debacle that just went down. Nevertheless, we don't expect the members of the Swamp to take this subpar play laying down, but you may want to think twice about which provider to snap up if you're headed to UF next fall.

[Thanks, Anthony]

Sprint Nextel and Cingular go crying to mommy about network quality

by Chris Ziegler posted May 26th 2006 @ 4:03PM

Claims about the quality of wireless networks are all fun and games until someone gets taken to court. Cingular has done just that in a May 9 court filing against Sprint Nextel, setting the stage for a legal showdown that could ultimately spell the end of ridiculous and meaningless claims that a network is "most powerful," "most reliable," or "l33t." It seems the spat started after Cingular began spreading the word that its network has the "fewest dropped calls" (you know, the commercials that cleverly drop out the sound, making you think your television's busted). Sprint Nextel, with its "most powerful" claim, took issue with that, and brought it before the Better Business Bureau's National Advertising Division to sort out. Cingular, in response, told Sprint to go big or go home, bypassed the BBB entirely, and filed a lawsuit counter-claiming not only that they have the fewest dropped calls, but Sprint's network isn't the most powerful, either. (Oh, snap!) For the record, Cingular cites data from a 2004 report thrown together by Telephia, but they won't say what data exactly, as they refuse to release the report itself (sound familiar?). Don't expect this fight to end any time soon, folks, and don't be surprised if Verizon eventually gets dragged into the mud, too.