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Verizon looking to bump early termination fee to $350 on 'advanced' devices

by Darren Murph posted Nov 4th 2009 @ 8:42AM

You know what's worse than showing your Bitter Beer Face to the world after you passed on Apple's iPhone and let AT&T enjoy the spoils? Raising your early termination fee to stratospheric heights. Just over a year ago, we honestly though this whole ETF thing was headed in the right direction, as most of the major carriers (VZW included) sought to prorate contracts in order to lessen the charge as one's contract drew closer to an end. Now, however, Big Red is evidently gearing up to pull a 180, with the slide above showing a $350 ETF for "advanced" devices (read: probably anything deemed a smartphone). The newly hiked rate will go into effect on November 15th, and while that $350 will decrease by $10 per month over the life of the agreement, this pretty much guarantees that you won't be adding a line, disconnecting and then flipping that phone on eBay.

No-contract $30 / $45 Straight Talk wireless plans storm Walmart

by Darren Murph posted Oct 14th 2009 @ 1:16PM

Remember when TracFone horrified the world with its Straight Talk phone selection back in July? Clearly the suits in Bentonville weren't so scared, as now Walmart is latching on to that very plan and claiming it as its own. In over 3,200 of the outfit's retail stores across America, consumers will be able to snag an admittedly pathetic cellie and a rather decent calling plan for just $30 a month. Three Hamiltons gets you 1,000 voice minutes, 1,000 texts and 30MB of mobile web access, not to mention nationwide coverage and free 411 calls. If that's not quite enough, a $45 per month option provides unlimited everything (voice / SMS / mobile web). Of course, the price of using an antediluvian LG 220, LG Slider 290 or Samsung 451 can't be measured in mere dollars, but hey, humiliation's only temporary -- right?

Gallery: No-contract $30 / $45 Straight Talk wireless plans storm Walmart

AT&T gets with the program, offers unlimited calling to 'A-List' numbers

by Darren Murph posted Sep 9th 2009 @ 9:58AM

Remember how ECON 101 taught you that competition was good? 'Tis true! Long after Alltel introduced the idea of giving customers unlimited calling each month to a select list of numbers, AT&T is mimicking Verizon's Friends & Family and T-Mobile's myFaves offerings with its new "A-List with Rollover." Subscribers with individual Nation plans of $59.99 or higher can phone up their very own VIP cast without tapping into their monthly bucket of minutes, theoretically allowing that rollover pool that you never, ever use to grow even larger. For individuals, you'll be able to select up to five domestic phone numbers (mobile or landline) to call for free, while FamilyTalk customers with plans of $89.99 or more can select up to ten numbers. As with competing plans, AT&T users will be able to manage their A-List online and change them anytime, though new numbers do take 24 hours to register. The time to field bids on securing a coveted spot within your own A-Team is now, with the feature opening up to all on September 20th.

T-Mobile UK sneakily offering iPhone 3G to moneyed customers

by Vladislav Savov posted Aug 4th 2009 @ 4:59AM

We really couldn't make this stuff up -- it would seem that T-Mobile has been sneaking some hi-tech contraband into the UK in the form of unlocked iPhone 3G handsets, which it is now peddling to its most valued clientele. And by that, of course, we mean the piggies that pay up the most every month. Limited to an extremely select 150 units a week, the Apple devices are being used as incentives for high-rolling customers to renew their eye-gouging contracts of £75 per month and above, though we suspect only a few chums in corner offices know exactly how much T-Mob is charging for the handset itself.

We've done some digging, and while O2 has exclusivity on the iPhone 3G until September, that does not prevent T-Mobile from essentially functioning as a reseller of unlocked SIM-free units. Further distancing itself from legal action, the carrier is only offering the handsets to upgrading customers (as opposed to newcomers), thus the phones technically come sans a SIM. So, the suits at Magenta Towers must be feeling pretty smug right about now, having danced through a loophole and secured a wildly popular (albeit older generation) phone, all in the name of keeping high-brow customers from jumping ship. While you won't hear any PR from T-Mobile on the matter, we have a full statement from O2 on the subject of losing 3G exclusivity come September. You ready?

We have a multi-year agreement with Apple to sell iPhone in the UK. This relationship continues.

Man, those Britons keep it short and sweet, don't they?

Alltel steps down to one-year contracts without changing phone prices

by Chris Ziegler posted Jun 4th 2009 @ 10:22AM

Here's a refreshing shocker: the industry-standard two-year contract is effectively going away -- at least temporarily. Starting tomorrow, the 91 markets of Alltel that Verizon is required to divest are now offering one-year contracts for all new and renewing customers, but there's no increase in phone pricing -- you'll pay exactly the same amount at the register as if you were signing a two-year deal. The move almost seems like a little "screw you" to whomever ends up acquiring the markets, since those companies will effectively have to deal with the lost revenue -- but on the record, anyhow, the divested trust's main sales guy says that they're "excited about the possibility of joining AT&T." We're not so sure that AT&T feels the same way, but in the meantime, this is a nice little win for customers.

AT&T's "new" video streaming terms are a non-issue

by Chris Ziegler posted Apr 29th 2009 @ 7:41PM

There's an awful lot of hubbub going around today about "new" terms in AT&T's wireless contract agreement that seemingly forbid streaming video from your television to your PC or your phone -- in other words, using a Slingbox -- which would seem to be a rewrite of language added and pulled a few weeks ago. Here's the problem: the terms aren't new, and they don't forbid video streaming. One of our editors has a month-old hard copy of AT&T's terms that were mailed to him after agreeing to a new contract, and they're exactly the same -- word for word.

Furthermore, the language in question is this: "This means, by way of example only, that checking email, surfing the Internet, downloading legally acquired songs, and/or visiting corporate intranets is permitted, but downloading movies using P2P file sharing services, redirecting television signals for viewing on Personal Computers..." but the problem is that the examples given here are referring to earlier language. In that language, we see that AT&T is more concerned about "server devices or host computer applications" -- that's subsection (i), if you're interested. In other words, AT&T's trying to stop you from uploading a television stream using its connection, not downloading -- and frankly, that sounds like the most painful operation ever conceived by man anyway, so we don't think we're going to get too many violators here.

In other words, rest easy; we still don't know whether the now-overdue SlingPlayer for iPhone will ultimately be approved, but if it's not, it shouldn't be because of this.

[Thanks, Mike and Tieguy]

Nokia pulling all OEM contracts?

by Chris Ziegler posted Mar 27th 2009 @ 5:04PM

iSuppli, of all companies -- you know, the teardown people -- is reporting that Nokia has stopped using outside contractors altogether for manufacturing its hardware. Nokia has always had a good deal of in-house manufacturing capability, but certain products -- including its upcoming MID, allegedly -- have been contracted out to ODMs like Foxconn and its contemporaries, so this calls a whole slew of initiatives into question. Notably, many of its recent CDMA devices are made outside of Nokia proper, so we've got to wonder -- does this mean they'll be taking up the slack internally, or is CDMA once again on the outs for these guys? See iSuppli's full press release after the break.

[Image via Unwired View]

Continue reading Nokia pulling all OEM contracts?

AT&T to offer unsubsidized iPhone 3G with no commitment required?

by Paul Miller posted Mar 18th 2009 @ 3:17PM

For existing AT&T subscribers looking to get a new handset for a few months before they make that inevitable Pre / iPhone 3.0 / Gizmondo decision this summer -- or folks who just despise contracts in general -- it looks like AT&T will be offering unsubsidized iPhone 3Gs at last. According to some training slides obtained by The Boy Genius, the "no-commit" price will only be available to existing customers, and will run them $599 for the 8GB model and $699 for the 16GB. Sounds like somebody's looking to flush a bit of stock, or perhaps they've finally decided to almost treat the phone like pretty much every single other device on the market -- wild times we're living in, folks. The no-commit option should be available as of March 26th.

Motorola to prevent secondhand AURA sales on eBay?

by Darren Murph posted Nov 3rd 2008 @ 12:31PM

We'll be completely straight-up with you: we don't believe this for a second. Okay, maybe for a nanosecond, but not a full-on second. An unnamed source close to Motorola has reportedly informed Register Hardware that in order to maintain the AURA's appearance of exclusivity, buyers will be required to "sign into a contract that states they can't sell it on eBay." As if that wasn't preposterous enough, this so-called "source" also added that "if an AURA owner wants to sell their phone after they've bought it then they'll only have one option: to sell it back to the manufacturer." Even if this does miraculously prove true, we can't imagine Moto actually doing anything should someone decide to sell, and besides, there's always ~~Yahoo! Auctions~~ the flea market, right?

Sprint could implement prorated ETFs by year's end

by Darren Murph posted Oct 23rd 2008 @ 12:40AM

While the other big boys in the US have already enacted prorated early termination fees, Sprint has still been holding out on its promise to follow suit. In fact, we've been waiting nearly a full year for its talk to be walked, and according to a recent interview with CEO Dan Hesse, the change could be made as early as December. Unfortunately, that's hardly concrete, as he also noted that the implementation was reliant on its billing software being updated, and anyone in the corporate world could tell you that something such as this could slip back for eternity with ease. We hate to make you rethink your decision to ink that new Sprint contract on the very same day the Touch Pro is released, but maybe a little patience would pay off in the long run. Or not -- hard to say.

[Via phonescoop]

Verizon comes through with month-to-month plans

by Chris Ziegler posted Sep 22nd 2008 @ 6:31PM

As expected, Verizon has announced today that its customers (and would-be customers) are welcome to sign up for month-to-month plans with no contract -- and thus, no early-termination fee -- involved, mimicking a move by AT&T earlier in the year. Of course, anyone taking advantage of the new plans won't be able to get in on carrier subsidies, but the trade-off is that if you decide to bolt for greener pastures, you won't be slapped with one of those nasty prorated charges. Oh, and before you give customer service a ring, take note: you'll need to fulfill the terms of your existing contract before jumping, natch.

Verizon to offer contract-free postpaid plans?

by Chris Ziegler posted Sep 17th 2008 @ 3:12PM

There's a rumor going around that Verizon is on the cusp of announcing that customers bringing their own equipment to the table (they are doing that whole open network thing, after all) or who are willing to pay full price for their goods up front will be able to go contract-free on postpaid accounts. There'll still be an activation fee and a credit check since we're still talking about a postpaid setup, but you'll have the freedom to walk away or upgrade hardware at any time your carefree heart desires without dealing with an ETF or a pesky contract extension. If this all goes down -- which it probably will, assuming Verizon's interested in keeping up with the industry trend here -- word is we can expect an announcement on the 21st of the month.

T-Mobile details prorated ETF policy, dodges rotten vegetables

by Chris Ziegler posted Jun 24th 2008 @ 1:48PM

Why those T-Mobsters couldn't just fall into line with the rest of their national US carrier brethren, we don't know, but here's the skinny: yes, T-Mobile's going to prorate its early termination fees just as it promised to do last year, but the discount schedule is a little shady. Not until the last six months of a contract do you start to see any cash come off that $200 charge, when the ETF drops to $100. At three months it drops to $50, and with less than 30 days left on the contract, you pay the lesser of $50 or your remaining bill. In other words, assuming you're on a two-year plan, you don't see any benefit from this little arrangement until it's already three-quarters of the way spent. That's a far cry from the monthly discounts calculated by some of T-Mobile's competitors -- and likely a far cry from what Kevin has in mind, for that matter -- so with any luck this little scheme will fix itself eventually.

[Via Phone Scoop]

FCC details ETF regulation proposal

by Chris Ziegler posted Jun 16th 2008 @ 8:16PM

Following prior comments that he supported standardization of early termination fees imposed by carriers, FCC head Kevin Martin went into detail last week at a public hearing on exactly what the Fed has in mind. As he's said before, he wants ETFs to be prorated -- which many carriers are now doing anyway -- and would like customers to be able to go over their first bill before deciding whether they want to slide out of their contract penalty-free. He also raises a point that the fee for breaking a contract on an expensive phone should be higher than that on a cheap or free phone; at first glance that seems logical, though we'd imagine that some of those "free on contract" phones actually end up costing more for a carrier to subsidize than handsets in the $50-and-up set. There's no indication yet that the FCC will actually end up wresting control of the nation's ETF policies, but the way Martin's talking, it certainly seems like they want to.

[Via Phone Scoop]

Supreme Court rejects T-Mobile appeal over contracts

by Darren Murph posted May 29th 2008 @ 4:34PM

Just a day after hearing that T-Mobile lost its magenta suit against Telia, more bad news on the legal front has been handed down to the carrier. Just this week, the Supreme Court decided to reject T-Mob's appeal in a trifecta of cases "involving the legal remedies available in millions of cellphone contracts." Each case centered around the same issue: "whether state laws that limit the ability of companies to prohibit consumers from banding together to pursue class action lawsuits are preempted by federal law." In layman's terms, T-Mobile had attempted to ban class actions and require its customers to resolve any gripes via arbitration, which clearly didn't pan out so well. Hit the read link to read the rest, Mr. 1L.

[Via PhoneScoop]