Skip to Content

Get the perfect Travel Gadget for the jetsetter on your list!
AOL Tech

Posts with tag activation

Rogers iPhone 3G in-store activation process gets detailed


For the smattering of Canadians wealthy enough to pick up an iPhone 3G from Rogers Wireless without worrying over the lack of an unlimited data plan, we've stumbled across what appears to be internal verbiage detailing the in-store activation process. Quite frankly, there doesn't seem to be any real surprises here, but it is somewhat interesting that retail locations will be required to download and use a special version of iTunes with an "Activation Only Mode," which will enable employees to unbrick the mobiles before customers leave. In any case, feel free to hit the read link if you're anxious to know exactly what the sure-to-be-hair-raising experience will be like come July 11th.

[Via GearDiary, thanks to everyone who sent this in]

iPhone 3G details: firmware 2.0 on June 27th, no OTA music downloads, AT&T to fine non-activators, new spy-shots


As the dust settles on the iPhone 3G / WWDC blowout, we've sifted through the debris and discovered a few eyebrow-raising tidbits you might be interested to know. The first of which is news that the next firmware update (2.0) could be headed to devices as early as June 27th, at least according to Apple's Australian iPod touch features page, which touts the arrival of the app store later this month. Meanwhile, Apple's cash cow won't get those OTA iTunes music downloads that were being heavily speculated on in May. Word on the street is that record labels are -- wait for it -- still holding out for those upped premiums, or that AT&T wants a cut of the action, which Apple is reluctant to hand over. Of course, AT&T wanting their share of that revenue makes good sense when you realize that the telco is taking a major hit on the sale of these devices -- a hit which will stall profits until 2010. Perhaps that explains the new rules about activation; according to a report from Reuters, the company will penalize customers who buy a phone but don't activate within 30 days, which falls in line with their aggressive new push to lock users into a contract... which looks exactly like the old cellphone business model. On a lighter note, iLounge has some real-world spy shots of the device's shell, which they claim smudges like it's going out of style, though it may be joined by a Product (RED) variation later this year. Enjoy!

Update: Apparently Apple reps have confirmed that there won't be any early firmware updates for the masses, and that they're still on schedule for July 11th. The Australian site has since updated its info -- so put the champagne back on ice.

[Thanks, Dan and Danny]

Read - Australian iPod touch features page
Read - No Over-The-Air 3G Music Downloads For New iPhone; Labels Holding Out For Higher Price Per Track?
Read - iPhone to cut into AT&T earnings until 2010
Read - Real World Photos: Inside + Outside iPhone 3G's New Shell

iPhone 3G purchase and activation will be in-store only


Like many, you were probably planning on hanging back, sipping on Bacardi 151, and waiting for your new iPhone 3G to arrive in the mail following a timely pre-order. Unfortunately for your foot-kicked-onto-desk plans, Apple and AT&T have something else in mind. Word on the street is that you will not be able to purchase and / or activate a new device via any other method than in-store, thus doing a full 180 on the way the dream team was doing business last time around. So not only has Apple's revenue sharing gone into that good night, but it appears the innovative DIY activation that was such a big deal this time last year is shuffling off as well. So what gives guys? And more importantly, why are you making us leave the house? Hear what AT&T reps had to say about it after the break.

AT&T's activator getting jacked by iPhones that are never activated

The effect of unlocked iPhones on the wireless industry is perhaps wider than anyone could've guessed, with Synchronoss -- the company that handles AT&T's activations -- reporting that its growth expectations for 2008 have been visibly impacted by the gap between iPhones sold and iPhones activated. The problem stems from the fact that Synchronoss is paid only for iPhones that actually end up tied into AT&T, and since the unlocking phenomenon is pretty widespread within the iPhone community, the company's feeling the heat. Making matters worse, they've lost the premium they get for activating iPhones versus other AT&T devices in the first quarter, so all told, it's a gloom-and-doom report. Maybe they can make some of that cash back by... oh, selling unlocked iPhones. We're just trying to help out here.

[Via Silicon Alley Insider]

Virgin Mobile deploys automated phone activation

Who wants to talk to customer service if they don't have to? Lucky Virgin Mobile customers (and soon-to-be customers) just got a free pass to spend a little less time on the horn with company reps thanks to the MVNO's deployment of Telespree's over-the-air provisioning wizardry. Apparently, the entire process now requires zero human intervention from beginning to end for both new customers and upgrades alike. Kinda ironic that we're buying a phone to talk to others and we no longer have to talk to others, isn't it?

Apple's iPhone functioning with Vodafone?

Here's an interesting one. While just about every citizen in Europe twiddles their thumbs and awaits an iPhone announcement for their side of the pond, more than a few impatient souls have been looking for ways to utilize the device in their homeland right away. Most recently, however, is an intriguing report that a US-sourced iPhone is functioning fine (save for the lack of visual voicemail) on Vodafone after a user swapped an AT&T SIM card into an O2 XDA, had the carrier add it to his current contract, and then stuffed the now-Vodafone-compliant AT&T SIM back into the iPhone. Interestingly, hordes of IRC participants are balking at the story, suggesting that SIM numbers are network specific and that Vodafone should not have been able to pull off the aforementioned feat of magic. Hmm, we wonder if Vodafone's bubbling excitement to get ahold of Apple's handset could have anything to do with it?

Read - US iPhone works with Vodafone
Read - Vodafone "looks forward" to 3G iPhone

AT&T says iPhone activation is improving


An AP report out today claims that AT&T has made "technical adjustments" to correct problems with its "overloaded servers", which have been making it hard or impossible for new iPhone owners to activate their device -- and as many of you know, a non-activated iPhone is essentially useless, save for emergency calls and showing off to your friends. A spokesman for the company said that while there have been problems with getting users up and running, nearly all customers have been able to activate their phones within five to eight minutes -- though we suspect that information will just be salt in the wound to people who are still having trouble. The rep also stated that the company is expecting new gears for its steam engines any day now, and that the laborers who shovel coal into its furnaces have doubled their efforts.

iPhone activations hosed until morning?

We've been hearing scattered reports some that newly-christened iPhone owners are having a heck of a time finalizing the activation process in iTunes. That sucks for a couple reasons: first, these puppies are darned near useless without being activated, and second, it seems the procedure is hanging after the point at which existing customers' current SIMs are deactivated. So yeah, long story short, there's a few people out there left phoneless while AT&T gets its act together, which it's been said may not be until morning. Burnin' the midnight oil over there, O Masters of Activation?

iPhone rate plans revealed, at-home activation announced


Even though they could probably charge $500 a month for service and still sign up a grip of Apple fanboys, AT&T has announced that it will be offering the iPhone for much more reasonable rates, starting at just $60 for 450 minutes and "unlimited" data; that's right, the data plan is wrapped up nice and tight with voice service in your obligatory two-year contract. Scoring 900 or 1,350 minutes will set you back $80 and $100 per month, respectively, although no matter what plan you choose, you're getting 200 text messages, unlimited mobile-to-mobile calls, and a ton of night and weekend minutes (5,000 for the starter plan, unlimited for the other two). If you're unfortunate lucky enough to be stocking up on iPhones for the whole family, shared bundles of 700, 1,400, and 2,100 minutes (all with 200 SMS messages and unlimited night and weekend calls) can be had for $80, $100, or $120 plus 30 bucks per line. Finally, to keep existing customers from going crazy waiting for their contracts to expire, AT&T is also offering its current subscribers a $20 option to tack on the iPhone data plan -- which goes up to $30 or $40 if you need to jack up your SMS limit to 1,500 or unlimited messages.

In more good news -- well, depending on how you look at it -- Apple has announced that customers will be able to activate their new phones via an iTunes sync, saving them from spending even an extra minute in an AT&T store they will have surely have grown to despise. On the down side, if you do have problems with your activation -- remember those initial iTunes / Vista issues? -- it'll be just that much more difficult to troubleshoot as you and two million other frustrated users flood AT&T's customer service line simultaneously. Good times, folks, good times.

Update: That's some, ah, good journalism there Lou. Apparently there are actually six packages each available for both of the individual and family plans, as reader Christopher K. noticed by simply clicking on the "More Minutes" button at the bottom of those plans' respective tabs here. Heavy users will be also be able to choose from 2,000, 4,000, or 6,000 minute bundles for $120, $170, and $220, respectively, with families getting 3,000, 4,000, or 6,000 minutes for $160, $210, and $310, also respectively.

Read - iPhone rate plans
Read - iTunes activation

[Thanks to everyone who sent this in]




    AOL News

    Other Weblogs Inc. Network blogs you might be interested in: