The iPhone is one of the most wildly popular phones the world has ever seen, while Windows 7 is well on its way to becoming the globe's most ubiquitous OS. So compatibility between the two would be kinda sorta important, right? Tell that to Intel's quality control team who seem to have somehow missed an issue between Apple's app carrier deluxe and the P55 Express chipset's USB controller. Consistent (and persistent) syncing issues have been reported on Apple's support forums, wherein iTunes on Windows 7 machines recognizes the iPhone, but spits out an "error 0xE8000065" message whenever the user attempts to sync. While some have found limited success with using PCI-based USB cards (and bypassing the chipset), this is clearly a major issue and something Apple would expect to be fixed before shipping its Core i5 / i7 iMacs, which are likely to sport the chipset. Hit the read link for the original thread of sorrow and regret, and do chime in with your own experience in the comments.

[Via The Register]

Even before 6.5 got official, the Windows Mobile community has been toying around with post-RTM leaked builds that really amp up the finger-friendliness -- thing is, no one seems to know what it is, what it's called, when it's coming, who will get it, or how it meshes with the upcoming release of WinMo 7 next year. For now, it's being informally called 6.5.1 -- sounds like a fair name to us -- and new mockups floating around suggest that Microsoft really wants to bridge the gap and make major user experience modifications to 6.5; the pre-7 platform hasn't yet reached the end of the road, apparently. Big buttons at the bottom of the screen look like they should be usable by even the fattest of fingers on a resistive display (and indeed, we've seen various forms of these in leaked builds) and interface elements throughout the OS have been spruced up to finally put the stylus to bed. We'll take it, but we would've been happy to take it in lieu of 6.5, too.

It's another Microsoft video, another few minutes of hilarious, unintentional pain. This time Microsoft is tackling the topic of apps, riffing on the abundance of gimmick apps for the iPhone. Unfortunately for Microsoft, we'd think the last thing it would want to do is draw comparisons between Apple's App Store and the company's freshly minted Windows Marketplace for Mobile. Video is after the break.

[Via TUAW]

That Microsoft / T-Mobile tag team has been doing a pretty decent job of cleaning up the disaster area left by the Sidekick data loss, and now the first item on the recovery menu is ready for collection. Sidekick users can hit up the My T-Mobile webpage to download their contacts and then restore them either to their Sidekick or whatever device they've replaced it with. Extensive how-to instructions are available at the read link, which also furnishes us with the reassurance that "Microsoft/Danger continues its efforts to recover pictures, calendar entries and to-do lists, which may be available in the future."

[Thanks, Abe G.]

Sidekick users tend to be an active, fly-by-the-seat-of-your-pants bunch, so it's gotta hurt like the dickens when they don't have access to their schedules and little black books -- but hey, at least it's still recoverable, right? Microsoft has just posted a quick update to keep everyone abreast on the progress of its Sidekick data recovery, and it sounds like they'll be able to have remaining missing contacts back in action this week with the rest of the data -- to-dos, notes, photos, and the like -- following on "shortly thereafter." Anyone who didn't lose information in the debacle should be unaffected by the recovery process, but for those who did, these backup tapes couldn't possibly load into Danger's feisty data center fast enough.

Steve Ballmer must have busted out his secret stash of magic dust, as Microsoft has just come out with the announcement that it has recovered "most, if not all, customer data" that was lost during the recent Sidekick debacle. Following the wildly embarassing fiasco attributed to a "system failure that created data loss in the core database and the back-up," T-Mobile and Redmond have "rebuilt the system component by component" and now promise to restore data to affected users in the most expedient fashion possible. Guess that means you won't be getting $100 from T-Mobile for losing your Tetris high scores after all.

[Thanks, Abe G.]

As Microsoft and Apple have so precisely demonstrated, there's nothing like a face full of egg to make the competition fire up the sucker punch machine. Take Peek, for example, who is now offering angered Sidekick users (you know, the ones that probably lost all of their data recently) a gratis Pronto for their trouble. All that's required is an image of you, a frowny face, your wiped Sidekick and a T-Mobile bill -- once that's sent over to Peek's dedicated inbox, you'll soon receive your Pronto in the mail. 'Course, it's up to you to foot the $20 monthly bill for keeping the thing active, but hey, free's free. Kind of.

We'd heard T-Mo was thinking about doing more for Sidekick customers who've had their data wiped by Microsoft / Danger / Hitachi's botched server upgrade, and we just got a statement confirming that any affected customers will be getting a $100 gift card for their troubles in addition to that free month of service. T-Mobile also says that recovery of "some" lost content may be possible, but we're not holding out hope -- and if we'd just been shafted like this, we're not sure we'd want to buy even more stuff from Team Magenta. Full statement after the break.

Update: It looks like T-Mobile's having some success recovering data on certain accounts after all, and we're hearing that the carrier's official policy here is that only folks who still don't have their data recovered after two weeks will be eligible for the $100 -- everyone else will have to make do with the free month of data alone. It's a bummer, but if you read the verbiage on the statement closely, you'll notice that they give themselves the wiggle room they need to pull this off. Thanks, David C.!

Okay, so we understand Microsoft is trying hard to rebrand Windows Mobile as Windows Phone with the launch of WinMo 6.5, but this commercial -- labeled with AT&T logos in the US but also running unlabeled worldwide -- doesn't seem to do a good job of pointing out that Windows Phone is a platform and not a device. In fact, if we didn't know better, we'd think that the HTC Pure is, in fact, the "Windows Phone" -- even though the dude in the spot is holding a totally different generic device. See how that could be weird for people? It's almost confusing enough to distract from the jubilant anthropomorphic app icons in tights. Video after the break.

Backing up your personal PC to external media might still be a novel concept for some, but any IT manager fresh out of school can tell you that regularly backing up mission-critical servers -- and storing those backups in multiple physical locations -- isn't merely important, it's practically non-negotiable, and it only becomes that much more critical before undertaking hardware maintenance. Alleged details on the events leading up to Danger's doomsday scenario are starting to come out of the woodwork, and it all paints a truly embarrassing picture: Microsoft, possibly trying to compensate for lost and / or laid-off Danger employees, outsources an upgrade of its Sidekick SAN to Hitachi, which -- for reasons unknown -- fails to make a backup before starting. Long story short, the upgrade runs into complications, data is lost, and without a backup to revert to, untold thousands of Sidekick users get shafted in an epic way rarely seen in an age of well-defined, well-understood IT strategies.

The coming weeks are going to be trying times for both Microsoft and T-Mobile, a sideline player in this carnage that ultimately still shoulders responsibility for taking users' cash month after month and keeping tabs on the robustness of its partners' workflows. We're betting that heads are going to roll at both of these companies, formal investigations are going to be waged, users are going to be compensated in big ways, lawsuits are going to be filed, and textbooks could very well be modified to make sure that lessons are learned for the next generation of college grads tasked with keeping clouds running. Why there weren't any backups -- even older ones -- that could've been used as a restore point is totally unclear, so we're hoping Microsoft has the stones to come clean for the benefit of an entire industry that wants to understand how to make sure this never happens again.

Well, this is shaping up to be one of the biggest disasters in the history of cloud computing, and certainly the largest blow to Danger and the Sidekick platform: T-Mobile's now reporting that personal data stored on Sidekicks has "almost certainly has been lost as a result of a server failure at Microsoft/Danger." They're still looking for a way to recover it, but they're not giving users a lot of hope -- meanwhile, servers are still on the fritz and customers are being advised not to let their devices power down because anything that's still on there will be lost the next time the device is turned on. Another communique is promised from T-Mobile on Monday to give everyone a status update on the recovery efforts, but at this point, it's not looking good at all.

Purported release dates for the first crop of WIndows Mobile 7 phones have varied in a surprisingly tight range over the past year, slipping from late '09 to the latest we've heard, late 2010, and the latest info we've got here dovetails nicely with that. What you're looking at up above is allegedly a slide out of an Office 2010 deck presented to Microsoft partners, where an updated Office Mobile suite is mentioned in passing alongside a WinMo 7 RTM date of Spring 2010. As Mary Jo Foley points out in a comment on the original post, that would put phones on shelves several months later at the earliest, which leads us back to the fact that this actually fits in very well with the Q4 2010 window we've been getting from other sources in recent memory. Though the screenshots on the slide are seemingly new, they match perfectly with the UI paradigm set by those purported WinMo 7 shots we saw nearly two flippin' years ago, which leads us to the obvious question: is the UI basically finalized? And if so, is it going to feel stale by the time it's released some three years after it first leaked?

[Via Windows Phone Mix]

Mary Jo Foley over at ZDNet is reporting some interesting tidbits of information she gleaned from the Microsoft Open House today. Foley spoke with Jose Pinero (Director of Communications for Microsoft's TV, Video and Music Business), who confirmed that Zune's next step will be to mobile phones, but that a "timeline for when that will happen" hasn't been discussed. Really? Not even discussed yet? Now, we've been hearing about (and hoping for) Zune on Windows Mobile phones for quite a spell now, so while we're glad to hear it's still a priority, the lack of a timeline is a bit disappointing. Foley also questioned Pinero about about the possibility of Zune Pass subscription services showing up on Apple devices (and others) at some point in the future. He indicated that Microsoft is "evaluating a lot of options in terms of platforms," which is basically a reiteration the company's Zune-stance all along -- that it's a media service, rather than merely a device. So we're not going to freak out over that yet, though we have to say we'd love to see Zune cropping up all over the place.

It's widely acknowledged by users, media, and even Steve Ballmer himself that Windows Mobile is in dire need of a ground-up revamp, and it's happening -- but not quite yet. That's Windows Mobile 7 you're looking for, and realistically, it's not going to be in your pocket for at least another year. That leaves Microsoft in a bit of a pickle: how do you facelift version 6.1 -- which is already a facelift of 6, which in turn was a facelift of 5 -- just enough to eke another year or two of life out of it? Is it even possible?

Let's have a look.