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iTunes 8.2.1 brings Pre's music syncing capability to a halt (updated)


Palm itself had warned that the Pre's iTunes sync functionality could be broken at a moment's notice (and at Apple's whim), but we're pretty sure no one expected it'd happen this quickly. We've been able to confirm that version 8.2.1 of the software prevents the sync from working, meaning that you've got to add music the old-fashioned way -- the Pre functions as a USB drive, too -- until Palm gets around to patching the hack (if they decide to patch it, that is). This could end up being a protracted game of cat-and-mouse, which is entertaining to watch but nightmarish for the consumers down in the trenches actually trying to use this stuff. Funny thing is, Apple's straight up saying in its release notes that the update "addresses an issue with verification of Apple devices" -- in other words, they weren't being verified before, and now they are, thank goodness. Peaceful sleep is once again within our reach.

Update: Apple's now gone beyond the "verification of Apple devices" phrase, calling out the Pre by name in a statement issued to BusinessWeek: "It also disables devices falsely pretending to be iPods, including the Palm Pre. As we've said before, newer versions of Apple's iTunes software may no longer provide syncing functionality with unsupported digital media players." In other words, "we told you this was going to happen, and it did." For its part, Palm appears to have re-issued the same statement it made a while back, saying that Apple's move is a "direct blow" to its users. Words are one thing, but here's the real question: is there a quick counterstrike fix planned from Palm's side?

Palm responds to iTunes / Pre statement, defiant and unfazed

We're still not 100 percent clear what Apple's next move is, but we do know they're a little more than nonplussed about Pre's ad hoc iTunes syncing methods. Despite Cupertino's update to its support site last night, Palm seems unconcerned, as relayed by a spokesperson to Digital Daily. In a statement, the company said disabling the sync "will be a direct blow to their users who will be deprived of a seamless synchronization experience" and that "there are other third-party applications we could consider." In other word, it'd be Apple's loss. We're not quite sure we agree there, nor would we really think "stay with the iTunes version that works to sync their music on their Pre" method is really the best suggestion, but hey, we're not the multimillion dollar phone manufacturer here. We anxiously await to see if and when this cold war is turned up a few notches.

Apple says iTunes syncing only for Apple devices, looks sternly at Palm


Looks like Apple's response to the Pre's support for iTunes syncing is starting to take form -- a snippy little note titled "About unsupported third-party digital media players" was just posted to the company's support site. The money quote:
Apple does not provide support for, or test for compatibility with, non-Apple digital media players and, because software changes over time, newer versions of Apple's iTunes software may no longer provide syncing functionality with non-Apple digital media players.
Here's where it gets interesting: since the Pre identifies itself to iTunes as a bog-standard iPod, Apple would have to actively code in a USB node check to actually block syncing, which is just a little bit more aggressive than the "software changes over time" mentioned here. We'll see if Apple decides to engage in a cat-and-mouse with a company now run by the former head of the iPod division -- we've got a feeling this could get messy.

[Via Daring Fireball]

RIM prepping BlackBerry Media Sync for iTunes transfers


Everyone knows that nobody buys a BlackBerry for its musical prowess, right? Au contraire, dearest email addict. RIM is currently working up a new application for BlackBerry smartphones that will "transfer your desktop iTunes music files" to your BB for those rare moments when you can actually kick back and enjoy the soothing sounds of Rogue Wave. Interestingly, we're not told whether BlackBerry Media Sync is being crafted specifically for the upcoming Bold, and we're also left to wonder when it'll actually be released. Patience is a virtue -- at least that's the word heard through the grapevine.

[Via CNET]




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