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SK Telecom effectively taking over Helio {Engadget}

Nov 10th 2007 11:36AM Well if you ever want a lesson in how to flush millions down the toilet I think Helio should be the case study. Great products, good cell service, and the industry's WORST customer service. I literally spent 4 months with these maniacs trying to resolve my situation. I basically ported a number for less than 30 days and switched back, but due to a customer service rep outright lying to me it rolled over the 30 days and they wanted to charge me $400 for early termination and a phone which I had already returned to the store. After explaining this to one manager, who did her job very well, I was given a full credit only to have it later denied by billing. When I asked to speak with billing they had no clue what their number was or even where they were located. After that I reported their asses to the FCC and BBB. Finally after 4 months I was sent a check and even ended up making $50 after all was said and done. NEVER DO BUSINESS WITH HELIO!

Win a super rare signed 300-Edition Xbox 360 Elite and 300 HD DVD! {Engadget}

Aug 1st 2007 9:13AM The credits. I expected way too much out of that movie. Don't get me wrong it was still pretty incredible, just not all time great incredible.

Giveaway: have an iPhone on us! {Engadget}

Jul 1st 2007 10:42AM Finding the perfect place for dessert on your first date!

Helio Drift hands-on {Engadget Mobile}

Nov 11th 2006 4:28PM RE: Hildy

Helio only has one official store as far as I know, which is in Santa Monica. All the stores listed on the website are third party companies selling their phones. They are color coded, so you can immediately tell what type of store it is.

Helio Drift hands-on {Engadget Mobile}

Nov 11th 2006 1:19AM For the guy cancelling, keep an eye out for a contract update. I see people posting about them from time to time. Essentially the wireless provider updates everyone's contract and sends out a notice giving you 30 days before the new contract goes into effect. Obviously they don't legally have a right to change your contract without your consent, so if you call in time you can get out of your current contract by saying you don't agree to the new terms and conditions. They usually try to give you some kind of a discount, but if you stand your ground they have no choice but to let you out of the contract.

Engadget's relaunch giveaways: Xbox 360 Premium pack number three {Engadget}

Oct 13th 2006 1:59PM Extra wireless controllers of course! Its not fun if I play by myself all the time.

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