Recent Comments:
Stop hitting F5, iPhone OS 3.0 release still hours away? {Engadget}
Jun 17th 2009 1:16PM DOWNLOADING! Los Angeles, CA
Sprint's CSR response time skyrockets to first in recent survey {Engadget}
Oct 21st 2008 1:32AM Well, the reason why sprint's customer service has changed so drastically in the last couple of months is because 40% if they're commission check is now solely based on customer service, so if you the customer are dissatisfied the representative is not gonna get half of his or her commission, and this is true for the rep, the store manager, the district manager, and so on and so on. Is their level of service perfect? Of course not, they have a lot of work ahead of them, but when you bleed 1.7 million subscribers in last two fiscal quarters then every little step counts, and yes I am a sprint employee
BlackBerry Curve now available through Sprint {Engadget Mobile}
May 9th 2008 2:03AM FIRST! haha.........well seriously though...ABOUT TIME!!!! soo much for being first to launch it in april.
