Verizon Wireless allows customers to change plans without extending contract {Engadget Mobile}

Oct 3rd 2007 3:06PM This is not new if you're or were an existing Verizon wireless customer. Anytime a customer would change their plan they would extend a year on the day you change the plan (i.e. If they want to change their plan on 10/3/2007, it will extend it to 10/3/2008). This was a problem b/c people signed for 1 or 2 yr agreements and this extended their services with them. It didn't give the customers any flexibility to change plans their without extending their contract. SO UNFAIR! Also the Verizon representatives wouldn't tell you or be clear about this, if you didn't as they wouldn't say anything. ( not every rep. is like this but most of them )In a business sense it was good for Verizon if they extend their contracts they get more money (even if people cancel early they still get money from the term. fee) I'm glad they made this move b/c Verizon are being less greedy and actually thinking about their customers needs. This is one of the reasons why people hate or leave Verizon or b/c their crappy customer service!