National Geographic's Talk Abroad global phone {Engadget Mobile}

Sep 30th 2007 10:44AM I PURCHASED THIS PHONE FOR MY GRANDDAUGHTER BECAUSE SHE WAS GOING TO DENMARK TO STUDY FOR 6 MONTHS. FOR THE LAST THREE WEEKS IT HAS NOT WORKED AT ALL, AFTER COMPLAINING, THEY SENT OUT A NEW CHARGER,,,IT STILL DOES NOT WORK. WHEN I CALLED TODAY THEY TOLD ME THAT N,G. WAS HAVE DIFFICULTIES AND IT WOULD BE TWO MORE DAYS BEFORE IT IS STRAIGHTENED OUT. WE PURCHASED THIS SO THIS STUDENT WOULD HAVE A DEPENDABLE PHONE,THIS HAS NOT LIVED UP TO ITS ADVERTISEMENT. FOR ALL THIS INCONVENIENCE, AT LEAST SOME MINUTES SHOULD BE FREE AND IF IT STILL DOES NOT WORK IN TWO DAYS, I EXPECT A FULL REFUND. HOPE THIS GETS STRAIGHTENED OUT, VERY DISAPPOINTING......