That Microsoft / T-Mobile tag team has been doing a pretty decent job of cleaning up the disaster area left by the Sidekick data loss, and now the first item on the recovery menu is ready for collection. Sidekick users can hit up the My T-Mobile webpage to download their contacts and then restore them either to their Sidekick or whatever device they've replaced it with. Extensive how-to instructions are available at the read link, which also furnishes us with the reassurance that "Microsoft/Danger continues its efforts to recover pictures, calendar entries and to-do lists, which may be available in the future."

[Thanks, Abe G.]

Sidekick users tend to be an active, fly-by-the-seat-of-your-pants bunch, so it's gotta hurt like the dickens when they don't have access to their schedules and little black books -- but hey, at least it's still recoverable, right? Microsoft has just posted a quick update to keep everyone abreast on the progress of its Sidekick data recovery, and it sounds like they'll be able to have remaining missing contacts back in action this week with the rest of the data -- to-dos, notes, photos, and the like -- following on "shortly thereafter." Anyone who didn't lose information in the debacle should be unaffected by the recovery process, but for those who did, these backup tapes couldn't possibly load into Danger's feisty data center fast enough.

As Microsoft and Apple have so precisely demonstrated, there's nothing like a face full of egg to make the competition fire up the sucker punch machine. Take Peek, for example, who is now offering angered Sidekick users (you know, the ones that probably lost all of their data recently) a gratis Pronto for their trouble. All that's required is an image of you, a frowny face, your wiped Sidekick and a T-Mobile bill -- once that's sent over to Peek's dedicated inbox, you'll soon receive your Pronto in the mail. 'Course, it's up to you to foot the $20 monthly bill for keeping the thing active, but hey, free's free. Kind of.

We'd heard T-Mo was thinking about doing more for Sidekick customers who've had their data wiped by Microsoft / Danger / Hitachi's botched server upgrade, and we just got a statement confirming that any affected customers will be getting a $100 gift card for their troubles in addition to that free month of service. T-Mobile also says that recovery of "some" lost content may be possible, but we're not holding out hope -- and if we'd just been shafted like this, we're not sure we'd want to buy even more stuff from Team Magenta. Full statement after the break.

Update: It looks like T-Mobile's having some success recovering data on certain accounts after all, and we're hearing that the carrier's official policy here is that only folks who still don't have their data recovered after two weeks will be eligible for the $100 -- everyone else will have to make do with the free month of data alone. It's a bummer, but if you read the verbiage on the statement closely, you'll notice that they give themselves the wiggle room they need to pull this off. Thanks, David C.!

The official line is still that T-Mobile customers affected by Sidekick amnesia will be given a months' credit on their data plan, but that may not be the end of it (and considering the magnitude of the issue for affected folks, we'd certainly hope not). At this point, they're leaving the door open to more by saying that they're "considering additional measures" to help soothe the souls of those who lost contacts, notes, schedules, apps, and everything else, but exactly what those "measures" are remains to be seen. Free phones? Free service? A gift certificate to a day spa? The full (albeit brief) remarks can be found after the break.

Backing up your personal PC to external media might still be a novel concept for some, but any IT manager fresh out of school can tell you that regularly backing up mission-critical servers -- and storing those backups in multiple physical locations -- isn't merely important, it's practically non-negotiable, and it only becomes that much more critical before undertaking hardware maintenance. Alleged details on the events leading up to Danger's doomsday scenario are starting to come out of the woodwork, and it all paints a truly embarrassing picture: Microsoft, possibly trying to compensate for lost and / or laid-off Danger employees, outsources an upgrade of its Sidekick SAN to Hitachi, which -- for reasons unknown -- fails to make a backup before starting. Long story short, the upgrade runs into complications, data is lost, and without a backup to revert to, untold thousands of Sidekick users get shafted in an epic way rarely seen in an age of well-defined, well-understood IT strategies.

The coming weeks are going to be trying times for both Microsoft and T-Mobile, a sideline player in this carnage that ultimately still shoulders responsibility for taking users' cash month after month and keeping tabs on the robustness of its partners' workflows. We're betting that heads are going to roll at both of these companies, formal investigations are going to be waged, users are going to be compensated in big ways, lawsuits are going to be filed, and textbooks could very well be modified to make sure that lessons are learned for the next generation of college grads tasked with keeping clouds running. Why there weren't any backups -- even older ones -- that could've been used as a restore point is totally unclear, so we're hoping Microsoft has the stones to come clean for the benefit of an entire industry that wants to understand how to make sure this never happens again.

Well, this is shaping up to be one of the biggest disasters in the history of cloud computing, and certainly the largest blow to Danger and the Sidekick platform: T-Mobile's now reporting that personal data stored on Sidekicks has "almost certainly has been lost as a result of a server failure at Microsoft/Danger." They're still looking for a way to recover it, but they're not giving users a lot of hope -- meanwhile, servers are still on the fritz and customers are being advised not to let their devices power down because anything that's still on there will be lost the next time the device is turned on. Another communique is promised from T-Mobile on Monday to give everyone a status update on the recovery efforts, but at this point, it's not looking good at all.

Look, Danger, we know that you're hard at work on... ahem, "other things" right now, but can you please just take five and figure out what's wrong with your servers? Sidekicks rely very, very heavily on the ability to phone home for even basic tasks -- looking up contacts, browsing the web, you name it -- and it seems that Danger's data center has been on the fritz for a solid two days now with symptoms ranging from text message weirdness to dead address books and everything in between, up to and including a completely unusable experience. Frantic calls to T-Mobile are resulting in comped bills for some subscribers, so if you're affected, you might want to give 'em a ring.

[Thanks to everyone who sent this in]

Right on cue, Mary Jo Foley has chimed in with her expert opinion on the latest Project Pink rumor. Weekend gossip that has Microsoft and Sharp "unleashing" a pair of slider phones codenamed "Turtle" (pictured above) and "Pure" in January (likely at CES). JoFo thinks that it's possible that the rumored handsets could be announced in January, but any phone from Microsoft's Pink skunkworks project wouldn't launch until Windows Mobile 7 was ready, an OS not expected to ship on consumer devices until the end of 2010. Still, a January announce certainly aligns with the modern product buzz life-cycle: the iPhone landed six months after its unveiling while the first Google co-branded phone -- T-Mobile G1 -- took almost a year to bump hands of anxious consumers.

Foley also addressed 9to5Mac's tease of a "much, much bigger and juicier" rumor related to a Microsoft tablet in the late prototype phases. According to her sources, a new Microsoft tablet is part of something called "Alchemy Ventures" and contains at least one exec from Microsoft's Surface team and presumably led by our buddy, J Allard. You'll recall that Microsoft was already rumored to be working on "Oahu" a Surface-based tablet for consumers. So when might we see it? Mary Jo speculates that Microsoft could be waiting to see what Apple's working on before showing off Redmond's competing design. In other words: February.

[Via WMPowerUser]

Read -- "Turtle" pic
Read -- Mary-Jo Foley on Pink and Tablet

The concept of a self-branded Microsoft phone (or two) actually making it to market is more believable than ever. A deterrent frequently cited in years past was Microsoft's vested interest in keeping its Windows Mobile hardware partners happy -- but as even their staunchest supporters (think HTC and LG) have turned to Android to shore up their smartphone lineups, it'd be far less of a backstabbing move on Redmond's part to get into the business next year than it would've been in, say, 2006 or even 2008. Add in the fact that the Zune HD shares 99 percent of its DNA with what could be a top-notch Windows Mobile-beating smartphone, and... well, it'd actually be a little ridiculous at this point if they didn't move in that direction, wouldn't it?

This discussion takes us back once again to Project Pink, the oft-rumored secret package of hardware, software, and services (or some combination thereof) allegedly being developed deep within Microsoft's skunkworks. Last we'd heard it'd be based on Windows Mobile 7 Chassis 1 with a heavy dose of 2009-spec components capable of chewing through processor-intensive apps and games, and now 9to5Mac says it's received information that Microsoft will be releasing two Pink devices next year, likely at CES. We've heard for a long time that Pink is one of the fruits (perhaps the only fruit?) of the company's Danger acquisition, and to that end, the Pink devices will apparently be sourced from Sharp -- Danger's primary Hiptop ODM, up to and including the Sidekick LX 2009 -- and will feature "Microsoft+Sharp" co-branding, not unlike Garmin Asus. The handsets are said to be codenamed "Turtle" and "Pure," both sliders of some sort with Pure possibly destined for Verizon. As you might expect from a product developed with Danger, it'll feature tight app store support with carrier integration, but otherwise, there's nothing else to this latest noise. Considering Danger's utter lack of experience with Windows Mobile, that could account for the amount of time it's taking for Microsoft to show its Pink cards -- assuming it's all WinMo- or WinCE-based to begin with. That would also imply that the company would have to start revealing details on its primary next-gen mobile platform in January, which gives 6.5 extraordinarily little breathing room at the top of the food chain.

Of course, 9to5Mac isn't exactly a bastion of reliable Microsoft banter -- we turn to the likes of Mary Jo Foley for that, who's been providing much of the guidance on Pink so far -- but it's an interesting rumor that we think holds far more water than The Inquirer's bunk piece from a little under a year ago. Let's not forget that Danger has a history of procuring its own hardware, and that precedent has transferred to Microsoft by virtue of the purchase. If we see Microsoft+Sharp gear with GSM radios bow in a little over three months, you won't find our jaws on the floor.

The original Sidekick was one of the first devices to push phones as deeply social text-based tools, and that trend continues today -- which naturally makes tight integration with Facebook and Twitter absolutely vital. The fresh 2009 version of the Sidekick LX has been available with both of these, and T-Mobile is now retroactively offering them to owners of the original LX, the Sidekick 2008, and the Sidekick Slide (remember that?). There's a catch, though -- while Facebook's free, Twitter is going to run owners of the older Sidekicks $1.99 a month, despite the fact that it's no charge to LX 2009 owners. Seems exceptionally bogus to us -- but then again, considering how great the latest LX is compared to every other Sidekick ever made, owners might just use this as an excuse to take the plunge. Both apps are now available.

[Via Phone Scoop]

Would-be Sidekick LX 2009 owners have one less reason to keep dragging their feet this week with the dropping of the model's price (in both Carbon and Orchid variants, of course) down to $175 on contract after discounts from the original retail price of $250. We're not sure what's ultimately responsible for the price cut beyond the usual ultra-rapid retail shelf aging process and the gnat-like attention span of consumers like ourselves, but either way, the move helps put the high-end featurephone back in line with some of its contemporaries (we're sorry, but running more than a BlackBerry Tour or an iPhone 3GS on subsidy makes about as much sense as mail-order beef). So, does this tip the scale for anyone out there? Who's taking the plunge?

[Via Hiptop 3]

Read - Carbon
Read - Orchid

If you're a kid stuck in a grown-up's body, there's a good chance you're pining after a Sidekick -- you know, just like the kind you had back in the day when you listened to Blink 182 and loitered on your skateboard around the plaza in front of the office building that has since enslaved you. Problem is, Sidekicks have never really been work-friendly devices -- owing in part to their utter shunning of Exchange -- which means you get stuck with a BlackBerry and an incessant desire to swivel the display. It's kind of sad, really, and passers-by think you've gone mad as you sit on the park bench pressing your thumb desperately against a screen that will never, ever rotate, no matter how fricking hard you press. It's cool, though, T-Mobile's got your back: enter Sidekick Sync, an app that was promised when the Sidekick LX 2009 was launched and is finally available. It'll be hitting the phone's Download Catalog starting this afternoon, offering push email, attachment viewing, calendar and contact sync, and pretty much every other Exchange feature that strips you of your youthful innocence. For the pleasure of avoiding RIM's powerful grasp, you'll pay $4.99 a month -- but can you really put a price on being able to wear DC apparel at the age of 30?

Ready for even more rumors about Windows Mobile 7 and Microsoft's mysterious "Pink" smartphone project? Good, cause we've got a few -- and the first is potentially huge. ZDNet's Mary Jo Foley says her best understanding of "Pink" is now that it's a Microsoft-branded phone running a custom UI on top of Windows Mobile 7, developed by what's left of the Danger team and targeted at the Sidekick market. Yep, Microsoft-branded -- as in, the exact thing Microsoft has been denying for ages now. What's more, Redmond wouldn't be letting third parties use this new UI -- Pink would be manufactured only by Sharp or Motorola, who've made Sidekicks in the past. It all makes sense, even if it does feel a bit like MS is knifing its partners in the back -- companies like HTC and Samsung have been equally aggressive in layering their own UIs like TouchFLO 3D and TouchWiz on top of WinMo, but it's another thing entirely to compete against Microsoft itself, especially now that AdWeek says Microsoft's selected an agency to develop a Pink ad campaign. Yeah, things are starting to get a little wild -- we haven't even mentioned the open questions of whether the Zune HD is running Tegra because it's based on Windows Mobile 7 Chassis 1, or whether Pink will launch on Verizon, or whether Zune will appear on other phones, or... you get the idea. Hey Microsoft -- you want to clear any of this up by shipping some products?

Read - ZDNet
Read - AdWeek

No doubt, the latest Sidekick looks pretty much like the swivel-screen Hiptop of yore. But as you'll recall from our review, the new 3G Sidekick LX takes the original tweener aesthetic high-end to match its aging user base. That means one of the best displays (854 x 480 pixel) available on a US handset and new 3G and assisted GPS radios to upload geotagged pics on the quick snapped by the LX's 3.2 megapixel camera with flash. Available now for $250 (after instant discount, mail-in rebate, and 2-year commitment) in your choice of carbon or orchid paint.

[Via PhoneArena]