T-Mobile Sidekick LX 2009 review

At its launch, the first-generation Sidekick LX represented a new high end for the franchise -- big shoes to fill for the 2009 model of the same name. Does it live up to the hype? More importantly, could this be the first Sidekick complete enough and robust enough to reach new audiences? Read on.
Gallery: T-Mobile Sidekick LX 2009 review
From a distance, the new LX might look like any Sidekick, especially the late-model LX and last year's Sidekick 2008; hands-on, though, it becomes a very, very different story. This is the first Sidekick we've used that feels like a genuinely high-end device, thanks in large part to a soft-touch coating with a tasteful, subdued metallic finish (we've seen both the Carbon and Orchid models, and those comments apply equally to both colors) and tasteful chrome accents on the top, bottom, and d-pad. In a way, this aspirational look could backfire -- Sidekick users tend to be young, independent, expressive individuals, and with the loss of the 2008's totally removable shell, that expression's currently limited to choosing between two dark, nondescript shades. Then again, T-Mobile raises an excellent point: the original batch of Sidekick users is all grow'd up now, they're in the workforce, and they need a device that looks as professional as they are -- and a device like this is an excellent opportunity to keep them in the fold rather than lose them to, say, a BlackBerry.
Sidekick users of all types will feel right at home with the LX's controls. Most importantly, the Menu, Jump, Cancel, and Done buttons are right where we all expect them to be, as are the d-pad and trackball. If we had our druthers, we wouldn't mind seeing the Send and End buttons swapped with the Cancel and Done buttons -- feels more logical, for some reason -- but we understand that that'd be blasphemy as Sidekicks go, and there's really nothing wrong with the current layout. All of the controls have great feel and tactile response, and because the LX is so large (more on that momentarily), there's very little risk of hitting the wrong one. There's a lot of attention to detail here, actually: the chrome accents on the d-pad that we mentioned before double as raised edges that help you "feel out" the four directions, for example.

On the top edge, you find the two shoulder buttons as you'd expect of any proper Sidekick. The right shoulder doubles as a camera shortcut key and shutter button, which means it has two detents -- the left only has one -- which can be a little annoying at times. Throughout the LX's interface, you find places where you can use the right shoulder to move through dialogs, but the two-detent press is disconcerting enough so that we found ourselves preferring to highlight and click with the trackball. This is another case where we understand exactly why Sharp had to do it this way -- users expect the camera shutter button in the upper right, and they did the best they could. The button gets a little harder to press with the screen open, so pics and videos are best captured with the phone in the upright and locked position.



Never mind the light bar, though -- let's turn our attention to that screen, that fabulous, mind-numbingly awesome screen. At a crisp, vivid 854 x 480, this is definitely one of the best displays to ever appear on a US-launched handset, competing up in rarified air with the likes of the Sony Ericsson X1. The viewing angle is essentially 90 degrees in any direction, and this might be the first device we've ever used where we're physically unable to pick out individual pixels without the aid of a magnifying glass -- it's just that sharp. By and large, your ability to maximize the usefulness of such an insanely high resolution on a 3.2-inch display is limited by the youthfulness of your eyesight more than anything else, and thusly, most of the phone's user interface is merely crisper -- not smaller and more densely packed than its predecessors. Web browsing benefits the most, which we'll get to shortly.


Twitter integration is quickly become a must-have feature for any smartphone or well-connected feature phone, and we're delighted to see that the LX's is top-notch. You can set the device to stay logged in and check for new tweets as frequently as every 5 minutes, displaying latest updates on the home screen and alerting you pretty much any audiovisual way you want. You can follow, unfollow, see profiles, view users' timelines, and pretty much anything else you can do from the full Twitter site, which vaults the phone at or near the head of the pack in offering a top-notch mobile Twitter experience. It froze up on us a couple times, but we're hoping this'll work itself out with an OTA update before too long.
As we said, the browser's a particularly great place to take advantage of wide VGA resolution, and fortunately, it does a commendable job of rendering some pretty complicated stuff we threw at it -- engadget.com, as a purely random example off the tops of our heads. Though a "screen-size layout" mode is available to squish everything within the horizontal bounds of the display, we preferred the full-size mode that kept rendering and navigating more true to sites' intentions. Navigating can be tricky with the trackball -- even when you're flinging it with maximum velocity, it doesn't move the cursor with quite the speed we'd like unless you have the speed / acceleration turned way up -- but fortunately, the "mini page" menu item can bail you out by pulling up a thumbnail that allows you to thumb across a page much more quickly. Considering that they've got to make do without a touchscreen interface here, this is about as good as it gets. Page requests took a while at times, despite the fact that we were always connected to 3G; we're chalking this up in part to the fact that everything moves through Danger's servers, but it'd be nice if they could tweak that to get it a little snappier.

Wrap-up
Historically, it's always seemed like the Sidekick range is one or two major features short of being a serious contender outside of the typical Sidekick clique, and for the first time, the LX 2009 seriously bucks that trend in a big way. GPS and 3G are critical additions that seem to work pretty well here, and we're stoked to see what sorts of apps end up filtering into the download catalog. Add to that the promise of Exchange integration coming soon, and we're pretty confident that the recovering skater punks out there working million-dollar deals in Armani suits (read: us, except for the Armani and million-dollar deal parts) could get away with pocketing one of these day and night. Over the course of the last couple generations, the Sidekick's gone from a quirky phone to a great phone -- and the metamorphosis may finally be complete.














Reader Comments (Page 1 of 2)
gmwkbrdr @ May 5th 2009 1:27PM
The thing I don't get about this iteration is why they didn't include Wi-fi. It's the one missing feature (like you mentioned) and it would allow for faster browsing when connected, and UMA calling. If it had wi-fi, I'd definitely be considering this phone but for now if I switch to T-Mo I have to choose a BlackBerry or G1 because there's no service at my house. Shame too, I've wanted a Sidekick for forever and this one looks amazing!
aaron @ May 5th 2009 1:28PM
My 15 year old daughter is in love with this.....
Lundmark @ May 5th 2009 1:57PM
I am in love with your 15 year old daughter.
mplsboywonder @ May 5th 2009 2:33PM
Awkward.....
PedoJokerBear (aka Deeznuts) @ May 5th 2009 3:47PM
continue...
Henzapper @ May 5th 2009 4:49PM
My mom said I'm as big as the sky!
Tony C @ May 5th 2009 1:34PM
Not that I would get a Sidekick, but HOLY GUACAMOLE, would you look at those screenshot details!
venkateshnt@gmail.com @ May 5th 2009 1:50PM
I'm sick of seeing iphone placed next to each and every phone released in to the market.
Chris Ziegler @ May 5th 2009 1:55PM
Me too, but in terms of ubiquity, I look at it as the present-day RAZR. Everyone knows how big an iPhone 3G is, so it really helps in those sorts of shots.
cbw87 @ May 5th 2009 1:59PM
It's because of tits like you that they feel the need to explain themselves in the article, which they did, and you still aren't happy?
Byzil Mystwing @ May 5th 2009 1:50PM
I've got the old LX currently, wouldn't've touched it if I hadn't seen it in use. It's got surprisingly nice messenger capabilities and the battery life is wonderful. It's made a great companion to my iphone 2G along the way.
Here's my question about the new LX 2009 though; with all these new features, how's the battery life? One thing I've enjoyed about the origional LX is that it can go 26-27 hours on a single charge while maintaining connections to all three messengers, getting regular use, and handling email and SMS throughout the day.
Chris Ziegler @ May 5th 2009 1:53PM
We didn't have a chance to do formal battery testing, but it did seem sketchy on 3G -- we could definitely imagine draining it in a single days' use.
B3astofthe3ast @ May 5th 2009 3:03PM
What kind of cracked out LX do you have? My LX that I had in High school lasted a day, two at MAX.
Water @ May 5th 2009 3:25PM
24 hours = One day
His estimation is right in line with yours.
Chris Ziegler @ May 5th 2009 3:28PM
@Water: Sorry, should've been more clear -- I meant take it off charge when you get up in the morning, put it on charge at the end of the day, rather than a literal 24-hour period.
CJ @ May 6th 2009 4:34AM
Yeah, 'Day' in the case of most tech, is usually a 12-14 hour period.
wildman_91 @ May 5th 2009 1:53PM
pilot pen ftw
i love those things.
Richard @ May 5th 2009 2:00PM
The idea that the phone needed to "grow up" alongside its user base is a good one, and it seems to ring true, until that pic of the UI. It just doesn't seem mature or well developed.
Rosario @ May 5th 2009 2:19PM
Do you mean the icons or the wallpaper? Because the UI in general I think is perfectly fine. And the wallpaper can be changed simply by uploading your own theme. Off course, most people dont have time to create their own themes (and some dont know how, since Tmobile is not going to show how to do it) but the option is still there. Would of made sense to just let someone change the wallpaper from the phone, but that would mess up with the catalogue and Tmobile charging for themes/wallpaper.
djdjek @ May 5th 2009 2:04PM
i like it. when will sidekick lx 2009 be available in the UK?
zisis @ May 5th 2009 2:11PM
does this phone works in europe?
Chad @ May 5th 2009 2:16PM
Sidekick LX 2009....Now with added BSOD!
LStrike @ May 5th 2009 4:15PM
Oooowww Sorry wrong you go home with nothing!!
The new OS is based on NetBSD...That would be Linux!
Thank for playing though...please watch your step so you don't trip again on your way out...
Chad @ May 5th 2009 4:32PM
@LSuck
Never said it didn't. I said the BSOD was "added" not that the os was replaced. It always takes Redmond quite a while to slap the lipstick on and replace the original but rest assured...they are trying as I type this. Perhaps you should enroll in a how to spot humor/sarcasm class and stay off the interwebs for a while.
LStrike @ May 5th 2009 5:06PM
Wow LSuck huh? Did you dream that up all by yourself? Mommy must be proud of her little chady!
You still live with her I bet? Microsoft hatred has you so blind you don't realize that the OS was not WMobile or CE so you have to retort as if you knew all along and had try and explain?
Your sarcastic remark was the original that all Microsoft OS have experience BSOD so expect it with this one! Except of course...uh you apparently didn't know that or you wouldn't have made the tard comment!
Go play outside Chad...Better yet from the looks of things I think you mommy is calling you in for super.
Go tell her the LSuck BURN again I am sure she will laugh the second time also.
LStrike @ May 5th 2009 5:10PM
Oh and Chunk? er I mean Chad...Here is a little hint for your next burn.
On the last reply I misspelled supper...flame on...LOL
Chad @ May 5th 2009 5:31PM
@LS
Wow! must have hit a nerve to get you going like that. And you are a spelling Nazi to your own self. That must be hard. Not living up to your own expectations let alone those of your parents. Since you still don't seem to get the whole humor angle I guess I should point out the humor of your first post - NetBSD is NOT, I repeat it is NOT Linux. http://en.wikipedia.org/wiki/NetBSD
BTW
For the sake of anyone who might actually care I really like the new Sidekick and am considering getting it for my wife when it comes out.
Ben @ May 5th 2009 7:12PM
BOTH OF YOU, STFU!
LStrike @ May 5th 2009 8:41PM
LOL...Yep you got me there Chad I did screw that up. NetBSD like Linux is one of the many Unix like OSes. That being said it shares more in common with Linux than Windows. Bottom line is the BSOD thang wasn't really funny...or sarcastic...well I guess it was funny for a person who didn't realize the underpinning was not Windows Mobile or CE...
Strike a nerve? LOL not living up to my parents expectations? LMAO...u r funny...I am just messing around here...No one could get under my skin on a blog comment. It's the internet DUDE!
That being said the dude that told us to STFU is a tool! Plain and simple.
PS - good decision to get your wife the kick she will more than likely LOVE the device! Do you both live in your parents house or hers? LMAO...j/k dude love peace and jerry greese...
@Ben: Your still a tool!
Acidox @ May 5th 2009 2:22PM
GIEF UK RELEASE!
Alan Strangis @ May 5th 2009 2:27PM
This actually looks pretty impressive for a Sidekick, and the idea of it 'growing up' with its user base is smart, like others have said.
My only question, as a non-Sidekick user, is how does the media perform. I imagine it will sync through WMP, but what's the mp3/video playback interface like and the such?
ale @ May 5th 2009 2:59PM
exactly
I like the 3.5mm headset jack, thats a plus
but how about micro SD expansion capabilities
AND can it do divx stuff? Good easy to use media player? Basically, can I use it like a normal ipod or PMP
KillaChaos @ May 10th 2009 9:04AM
Adding music to previous sidekicks has always been dropping the music in the music folder, so you can pretty much sync with anything, like WMP, or iTunes + iTunes Agent.
Im not sure how well video goes, on the sidekick LX, videos were terribly laggy. But seeing how the LX09 has video support, it shouldn't be to bad.
Rosario @ May 5th 2009 2:40PM
Im 20 and I have thought about getting a different phone but the pro's of the sidekick outweigh the cons. One huge thing is the simpleness of the LX (or any sidekick). I can easily jump to any part of the phone by just pressing home+a key. I can switch from SMS, to the browser, to my RSS feed and back to the browser without having to go to the main screen. Plus I can decide what shortcuts do what. So I can have home+s go to SMS or I could have home+right shoulder button go to SMS. Its all about what easier for me.
I customize my own themes, so I'm able to change the icons for almost anything on the phone (the main ones). Now this customization isn't for everyone but its no different then having jail broken themes on an iPhone. I just wanted to say that before someone says customization is for teens or something. Although, I never got the the last sidekick (2008) because that one, has everyone can really agree, is kiddy or borderline. That phone is more for people that want to customize everything, but that wasn't for me, and isn't for a majority of people here.
Oh Chris, two things. First things is I know you said that the trackball was a little too slow but isn't that why they give the option to turn the speed up or down? So that's not really that bad. I know I have mine all the way up. And I'm not sure if you know but you can also use the send and end keys in the browser, as well some other places (notes, SMS, MMS etc.). This way you can "jump" faster up or down the page.
Second thing is if you tried to post a comment to Engadget. The one thing I hate is the fact that I cant comment straight from my phone. I dont know if that's because of the browser or your site. I'm thinking the browser just cant do it for some reason but still, figured I ask.
Phoenix @ May 5th 2009 2:41PM
Hmm. It would make sense in the browser for the trackball to move a mouse pointer, and the d-pad to move your viewing area around. I can imagine this setup working super well with practice.
Tuan X @ May 5th 2009 9:58PM
All you have to do is hold the menu button down & scroll the trackball & navigation becomes 1,000 times faster. Am I the only one who knows this?
Jake Paul @ May 5th 2009 2:53PM
I have the "Sidekick 2008" and I'm pretty pleased with it. I've had the Sidekick III and the Sidekick ID, so I guess you can say I was more than excited to hear a NEW Sidekick was coming out. Android has won me over however, so I won't be upgrading to the new LX. WiFi is also very important, especially for those of us in a non-3G T-Mobile area such as INDIANAPOLIS. Yes, we are still using EDGE here believe it or not. So all in all I've been happy with my sidekicks for the past 4 years but I'm much more interested in the "MyTouch" or whatever other Android phones are coming out this year on T-Mob USA.
Icchansan @ May 5th 2009 3:12PM
Theres a way to get it unlocked with full specs working?
Elias C. @ May 5th 2009 3:30PM
I'm a little confused about the browser navigation con listed in the review.
Its been a while since I had a SideKick (of Hiptop as they were called in Canada back when they were available), but on version 2 the browser could use the D-Pad to navigate, and I believe also used the call and end keys as quick ways of scolling up and down. I can't imagine that that has been changed for the newest ones. Those combined controls work better than what my current Bold uses. Are those shortcuts still in existance?
Game_playa @ May 5th 2009 3:37PM
"and it still easily fits into a pants"
PedoJokerBear (aka Deeznuts) @ May 5th 2009 3:48PM
is it me or after your paragraph praising the screen, the picture accompanying it makes the screen look meh?
LStrike @ May 5th 2009 5:18PM
The pic was a frame taken from the video so it won't do it any justice. In a normal shot with a camera it would have looked way better. That being said you have to see it in person to really get a grasp on how amazing the screen is.
TareX @ May 5th 2009 4:27PM
I really enjoyed that video review, thanks. This phone certainly exceeded my expectations.
carcomptoy @ May 5th 2009 4:37PM
If the Sidekick LX 2009 had WiFi + UMA, I would have had some serious buyer's remorse for my Curve 8900. Not that I'm unhappy with the Blackberry, but I'm always up for a new experience ;-)
why not the LS2LS7? @ May 5th 2009 5:15PM
Hope you like it. It's the last Sidekick. Microsoft laid off the team that designed it today.
Onyx @ May 5th 2009 6:51PM
Site your source?
LStrike @ May 5th 2009 8:45PM
**cough** bullS#!T **cough**
@why not the LS2LS7: without a source you need to wipe that brown stuff off the corner of your mouth.
aenar @ May 8th 2009 6:45PM
It's not a rumor, it's a fact. Engineers are moving or already working on Microsoft PINK-their super duper iphonekiller with no features.
Citing sources is up to Engadget to obtain-from Microsoft. That's why these discussion boards are here. You can get the information BEFORE the corp stooges spin it. Citing sources exposes sources. Read "All the President's Men" sometime and get educated...
Patrick @ May 5th 2009 8:39PM
Looks great. I'm the owner of a passed down LX and I've grown to seriously love it. I noticed that in the video the reviewer was a little upset with the browsing speed (as far as moving around pages), but I'm assuming he doesn't know that you can use the send call and end call buttons to page up and down. That's exclusively how I browse on mine and it works nicely. I've wanted an iPhone for a long time, but after having a sidekick I can't imagine using a device without a tactile keyboard. I'm disappointed with the video capture feature. Is there any way you can encode your own videos to play on it? I haven't really messed with that on my current LX and I don't know what file types are supported.
Ben @ May 5th 2009 8:47PM
I've been both a Sidekick 2 and Sidekick 3 user, and it's comforting to know that even with all the changes the basic form of the device stays relatively the same. While the Sidekick 3 didn't have the functionality of the Blackberries or Treos at the time, it did SMS and emails really well for me. I love the keyboard on these more than I have on any other phone i've used or owned, even my G1. The perfect amount of resistance and clickyness, and the key placement was perfect, even for my large hands. I loved flipping out the screen, and the 2 years I used it I had little to no gripes about it, except for the browser.
It was the dumbest of smartphones, but it did it's job really well. The browser back then wasn't so great, but oh well. I loved it then, and I'm really curious as to how it handles nowadays.