Samsung Instinct s30 review

Gallery: Samsung Instinct s30
Design and feel
Compared to the original Instinct (which we'll be doing throughout, just so you know), the s30 is a far sexier phone. The addition of curves makes it much nicer to look at (as opposed to the "blocky" stature of the original), and it's actually much more enjoyable to hold. As for dimension changes, the original measured in at 2.17- x 4.57- x 0.49-inches and weighed 4.5 ounces; the s30 checks in at 2.1- x 4.6- x 0.5-inches and weighs 3.9 ounces. In other words, the s30 is actually a smidgen larger all around, but the drop in weight and the choice to use curves over straight lines enables it to "feel" trimmer. Kudos, Samsung.

The 3.2-inch display, which is spec-for-spec the same as on the Instinct, boasts a 432 x 240 resolution that continually left us begging for more pixels. The front of the handset in general looks strikingly familiar, with three backlit buttons providing general navigation and a vibrating touchscreen handling the rest. In our testing, the bottom three buttons had no issue recognizing inputs from our digits, and by and large, the touchscreen was right on when reacting to our commands. We will note, however, that we're no more fond of the random haptics while typing (selecting apps in fine, so you know the input was received) than we were last summer. Thankfully, the vibes are customizable in options, so we won't harsh too loudly on this point. The screen itself feels appropriately solid (as in, not mushy), and we were duly impressed with how gently we had to mash on it in order to get some respect.

Moving on to other build aspects, we have to throw up a high five for the inclusion of a 3.5 millimeter headphone jack, though the rest of the border buttons left a bit to be desired. For starters, the on / off switch is still horribly implemented. We know the "Slide To Unlock" deal is totally played out, but considering that Samsung allows you to do just that when ending a call, why not let that bleed over to the "get into the phone" quandary? Instead, you have to hold down the power button for a few seconds, which -- excuse our pettiness -- is a real aggravation. Particularly when you know that Samsung knows a better option exists. The microSD slot, while appreciated, packs a puny 1GB microSD card that's darn near impossible to eject and insert (grow out those fingernails!).

Compared to the original Instinct, which also launched at $129.99 on contract, the s30 arrives with a card that's half as capacious, despite that fact that flash memory has continued to become more affordable. With a litany of other smartphones arriving with at least 4GB of storage, the 1GB thrown in on the s30 is darn near insulting -- particularly when Samsung bothered to give you a legitimate headphone jack in order to use this as a music player, something that can't even be said about the recently released Propel Pro. Scooting on around, we can't help but point out that the volume rocker and power ports are inexplicably reversed. For whatever reason, Samsung placed the volume controls halfway down the handset, forcing users to reach low in order to adjust volume. Also, the dedicated camera button is definitely nice, but a label to tip you off on its purpose would've been even nicer.
Usability
So, the bread and butter of the review. For those willing to forgive the aforesaid minor hardware nuisances, this portion is what'll make or break the deal. Unfortunately for those upset with the OS on the original Instinct, you'll likely be similarly disappointed here. While a few updates have been throw in here and there, the OS is largely identical. Users still can't customize the Icons on the "Main" screen (don't bother with the "Favorites" tab argument -- it's not even arranged the same way), text messages still show a pop-up alert even when the Messaging panel is loaded and the web browser is still an absolute and utter disaster.

Before we break completely into the bad news, we will say that we noticed far less lag when surfing between panels and applications as compared to the first Instinct, and the integrated NFL and NASCAR applications were actually fairly useful for those into sports. Similarly, we were mildly impressed with the built-in MySpace, YouTube, Facebook and Photobucket apps (which really act as bookmarks to URLs), but there's no dedicated Twitter option (let alone a few to choose from), and there's essentially no hope of ever seeing s30 applications that beat (or even rival) those found in the BlackBerry App World, iPhone App Store, etc. For instance, the "Weather" panel takes you a poorly formatted web page with local weather -- compare that to even the patently awful "Weather" iPhone app that Apple forces upon you, and it's easy to see which implementation is preferable. In basic tasks such as calling folks (audio on both ends was crystal clear), penning a text message and checking voicemail, the s30 was a real champ. In fact, if this was marketed and priced as a lower-end featurephone, we'd say it's among the best out there. But truthfully, the phone is far too limited to be stickered at $130 on contract and tethered to a mandatory data plan, which you'll largely never use. Why, you ask? Let us explain.

For starters, we'll never, ever forgive Samsung, Sprint or whoever was responsible for snatching the EV-DO Rev. A radio from the s30. If you'll recall, Sprint was unyielding in driving home the fact that the Instinct was its first-ever consumer EV-DO Rev. A device; for whatever reason, the handset's successor gets stuck with an EV-DO Rev. 0 radio that's far slower. And to add insult to injury, there's still no WiFi radio here. Seriously folks, it's 2009 -- if you're going to sell a phone that requires a pricey data plan, make sure it has a modern day radio. And barring that, at least toss in WiFi so we can take advantage of coffee shop waves on our way to work. Thankfully, the decision to scale back on the mobile data front doesn't really matter, as you'll likely spend a grand total of 30 seconds on the web browser before you close it out in disgust.
For starters, there's still an inexplicably large sidebar that takes up far too many precious pixels while browsing. Secondly, there's no multi-touch, so you'll be zooming in and out via the archaic "Zoom Button" method. Finally, there's no accelerometer, so you can forget about flipping web pages (and the keyboard, for that matter) by just turning the phone around. The bottom line on the web browser? It's fine for viewing pages specifically designed for mobile browsers, but that's it. If you're okay with that, you'll be pleased as punch, but if you were hoping to find an internet experience that's even a touch better than that on the original, you'll have your dreams crushed -- particularly when you see just how sluggish EV-DO Rev. 0 is compared to Rev. A.

Of note, the built-in Navigation application is a bright spot amongst loads of ho hum, though it's still not a suitable replacement for a dedicated GPS. Many lauded the navigation abilities in the original Instinct, but we found it to cave under the heavy pressures of Metro DC-area traffic. The version bundled in here is largely identical, so while we can't deny that it's certainly better than most phone-based nav systems, it's hardly a reason in and of itself to go with the s30 over similarly priced rivals.

As for Sprint TV? It's just as heavily pixelated and unpleasant to watch as it was before, and unless you pony up for Premium content, most of what you'll see isn't live. To be fair, it's not just Sprint that's struggling to get mobile TV right, but if you've been rather "meh" about the whole idea before, there's nothing here that'll change your stance. As for the camera, you're looking at the same flash-less 2.0 megapixel shooter as on the original Instinct, and image quality is definitely nothing to write home about. Yet again, we're disappointed that a "successor" phone makes no effort whatsoever to show progress; if this phone was sold for $50 or less on contract, we'd excuse the lack of initiative, but at over a Benjamin, we just can't let it slide.
Gallery: Samsung Instinct s30 sample images
Wrap-up
In case you're somehow oblivious to negativity, you can probably guess that we can't wholeheartedly recommend that to-be smartphone owners equipped with $130 and an open mind purchase the Instinct s30. If we're being entirely honest, we're wondering why Samsung and Sprint even bothered releasing this phone. In far, far too many ways, it's just an Instinct that looks a wee bit different than the one outed last June. And in some critical areas (mobile data, specifically), it's actually less featured. To that end, we're really struggling to see where the s30 fits in today's oversaturated featurephone / smartphone marketplace. As we've insinuated already, we could totally see this as a winner if priced anywhere between $0 and $50 on contract. As it stands, there are just too many better options out there in the $130 - $200 range, and so far as we know, each of those rivals support EV-DO Rev. A or the GSM equivalent.

What Samsung did here was give a lackluster phone an uninspiring makeover and a price tag that's not a penny lower than the original. You're buying the same camera, the same display, the same form factor, the same operating system (mostly), the same experience -- and you're paying the same price ($129.99 on contract). Oh, and you're also getting less speedy mobile broadband (Rev. 0 on the s30 versus Rev. A on the Instinct), a less capacious memory card (1GB on the s30 versus 2GB on the Instinct) and less battery life (4.6 hours of continuous talk time on the s30 versus 5.75 hours of talk time on the Instinct). Of note, that last tidbit is made even worse when you consider that the same $130 got you a spare battery right in the box with the original Instinct, which is something you definitely won't find in the box of the s30. If you can manage to snag one for $49.99 at Best Buy Mobile, you may be pleased with the value proposition, but there's just nothing here to warrant a triple-digit MSRP -- who knows, maybe the real Instinct 2 will actually pack some innovation (or a reasonable price tag, at worse).















Reader Comments (Page 1 of 1)
S Smith @ Apr 28th 2009 3:00PM
not surprised, the original wasn't good either
ron @ Apr 28th 2009 3:06PM
I am waiting for someone at Samsung to explain why they put out a follow-up to a successful phone which has less features and costs more than the original when you add in the battery which was left out of the S30 package?!? Dumb. Especially when there is no third-party app support like there is for the iPhone which is flying off the shelves at only $70 more. Not to mention the Pre...
Dead_Rebel @ Apr 28th 2009 3:06PM
I have those same Zildjian ZXT Titanium cymbals. :)
Adderz @ Apr 28th 2009 3:16PM
ooo what a scathing review. I'm not surprised, Darren always "speaks his mind".
As for the phone, it looks pretty but that seems to be all it has going for it. What a bland offering all round.
Seems more like a sidestep than a successor.
Butch Decossas @ Apr 28th 2009 3:31PM
Not really feeling it
Butch Decossas
21, Portland OR
Ian @ Apr 28th 2009 3:33PM
Your better off getting the first Instinct than this crappier version with rounded edges
Giant @ Apr 28th 2009 3:42PM
Ummm. No mention of Opera Mini. I've used this device and I must say it's the best addition to the phone.
Regards
evangi23 @ Apr 28th 2009 3:42PM
Wow, what a surprise. =\. And the original was so great too. =|. What a hot mess phone. It's a sad day when you find yourself envying the appearance of the ugly application buttons on the 'upgraded' phone you have because the ones on the original are so terrible.
jzz @ Apr 28th 2009 3:48PM
you make no mention of Opera, which is installed on the device.
also, you can click the side button for full-screen view of the browser.
i would not say rev 0 is "far slower" for anything other than upload. how often are you uploading files from your phone other than social network pics (which upload in the background)? the download speed is still completely capable and upon speed testing, will yield very comparable results to iphone 3g or other similarly categorized devices.
slide to unlock? i find holding the power button is no more cumbersome than swiping my finger every time. you have to click the button anyway. why not hold it for a second? this is something you wouldn't think twice about after using the phone for a few days.
there are over 25 live tv channels included in the plan for the instinct (unless it's a demo or employee plan). most is not live? i'm beginning to think you don't know what you're talking about.
while i agree that some aspects of the phone (namely the price considering rev 0, 1gb, no spare battery) are less than awe-inspiring, i find your review to be overly and unfairly negative. it is pretty common knowledge that best buy sells for $50, which is a heck of a deal for this phone.
evangi23 @ Apr 28th 2009 3:57PM
I just looked at my phone and it only has five live channels included and I have the Simply Everything plan, but I do agree, it's not a very good picture so it was a waste. A lot of the applications under 'fun' aren't very good. I've had this phone for almost a year and I'm so tired of it. The battery is constantly dying after you use all the functions they sold you on for a half an hour, and I'm not going to carry around an extra battery with me, because that's idiotic. You leave the phone uncharged for a night after a day of just texting and checking e-mails and the phone's down to low.
This phone is not all of a sudden good because it comes with Opera now. I didn't want to pay $150 and pay a monthly bill of over $100 so I can use mobile Opera and that's the only good thing. The phone should have come with it's own good one, or at least decent one.
I think this review was fair and accurate. It's the truth, and if you don't agree with it, then go out and buy the phone anyway. Chances are, if you want something, it doesn't matter how many good or bad reviews it's gotten, you're still going to get it.
Rohan @ Apr 28th 2009 3:50PM
You can get rid of the side bar when using the browser! Use the voicedial key and it will become fullscreen. I just sold my original instinct to wait for the pre
Rohan @ Apr 28th 2009 3:58PM
And this is not a successor to the instinct. The real successor will be Instinct 2 in Q3. I think this is a good strategy by sprint to have a lower end model (s30) and a higher end model once instinct 2 comes out. And s30 is on sale at Radioshack for $50 this week. That is actually really good price for what you get
sweet greggo @ Apr 28th 2009 3:56PM
Hey Darren, if you press the voice command button whilst in the shitty browser it goes into full screen mode.
Still shitty though.
Opera Mini on this phone rocks. The voice command/search is really good.
If someone you know is looking to get an Instinct, and you just can't talk them out of it, steer them in the direction of the original. Faster data, comes with extra battery (with charging case) and 2 gig mem card.
Doakie @ Apr 28th 2009 4:22PM
So I've done an extensive user review on my S30 on Phone Arena already, and I really love this phone. BUT, and this is a huge but, but its data connection sucks. I really do like almost every aspect of this phone, one frustration is the "power button unlock button" this is very frustrating to deal with when you bring the screen backlight time down to try to conserve power. Having to hold down the power button for a few seconds each time gets very old. In comparing this to my work phone which is a G1 waiting a few secs 30 times a day is more than I can deal with.
I have already returned the first S30 I had for about 3 days after buying it launch day, thinking that my dropped calls and data network issues were handset hardware. But the second one I got also has the same issues as soon as I pulled out of the parking lot of the sprint store. Although most places this phone has 5 or 6 bars. My home usually sits at 1 or 2 bars, and the office is at 0 or 1 bars with frequent data drops. I've missed plenty of IM messages and text messages due to the data outage.
Needless to say, I'm bringing this one back. Probably today, I'm thinking of switching over to the Treo Pro. I'm hoping I dont have the same kind of data problems.
Douglas @ Apr 28th 2009 5:43PM
are the 3 buttons below the screen actual physical buttons that you can press?? Or are they the typical ridiculously horrible touch ones you find on practically every flip phone face now-a-days?
Darren @ Apr 28th 2009 11:00PM
The latter.
Alareth @ Apr 28th 2009 5:48PM
The Samsung Dash will be coming to Sprint rebadged as the Instinct 2.
As a side note, why to carriers insist on changing the names of phones?
Jonathan @ Apr 28th 2009 6:33PM
Is this some kind of rough draft? You hate on the browser meanwhile Samsung preloaded Opera Mini for that exact reason, they know it's superior and that people want it. So hey, let's not mention it in the review!
Then there's stuff like this:
"Users still can't customize the Icons on the "Main" screen (don't bother with the "Favorites" tab argument -- it's not even arranged the same way)"
So just because it's arranged in a different way, the favorites screen counts for nothing? This doesn't make any sense what so ever. Seriously, no sense at all.
This review is a disaster. I'm disappointed it was published.
Tony @ Apr 28th 2009 7:15PM
Having sold both of these, I have to say I like S30 far better.
Size and weigh are nice, as well as the over all responsiveness of the GUI.
That being said, I think they're both still steaming piles, and try to steer clear of them.
bluenocturnex @ Apr 28th 2009 7:45PM
no accelerometer? i thought while web browsing and holding down the camera button was using some sort of motion control, didn't you?
Tom @ Apr 28th 2009 9:15PM
I think this article is unfair.
LG and Samsung have produced a lot of phones that are crappy for developers and for users who want to runs applications.
But this is one of the best phones for developers that I have seen. It has an excellent, standard, and open J2ME environment, but this article writes it off because it doesn't have an app store.
So, rather then having a new and proprietary dev envrironment and an app store where we can pay 30% more and be told exactly what we can and can't install, we can install any J2ME app we want. Is that so terrible?
And no, I'm not a J2ME developer - I'm a C++ developer. I am starting to do mobile development and appalled by the mess and lack of standards that I'm encountering. If more phones were like this one then life would be much easier and cheaper for developers and users alike.
Periks19 @ Apr 28th 2009 10:29PM
Yes Engadget is so biased towards ATT and the Iphone. This phone is not a bad deal for $50 on a 2 year contract on best buy.
Darren @ Apr 28th 2009 11:01PM
Which was stated a few times, actually. Thanks for noticing.
Mark @ Apr 28th 2009 11:24PM
Thank you for this honest review.
I've come to expect nothing but sycophantic behavior in reviews online, but this was a breath of fresh air. Love the candor.
Chris Lynch @ Apr 29th 2009 12:04AM
It's well known (from Sprint's own market sheets and comparison guides in-store) that Sprint is removing this device from the "Smartphone"/High-End Consumer category and is instead positioning as a low-end market-accessible touchscreen phone. Sprint has stated that the price will fall dramatically in the coming months as the Pre and Instinct 2 begin to take center stage.
Granted the decision to remove features and performance is absolutely inexcusable, Sprint/Samsung knew very well that they had no direct competitor to the LG/Verizon/ATT low-end touchscreens that are beginning to emerge. The scary part? Sprint recently removed/failed to improve on their LG Rumor 2 and pretty did the same thing as they did here.
I own the original Instinct and the author is right...what use is having features such as a web browser and TV, Facebook "apps" if the device is can't perform them well. Let's also not forget the DISASTER of the Sprint/Instinct App Store (and failed competition for developers).
Either way...DROP THE PRICE SPRINT.
ilikeCDMA @ Apr 29th 2009 1:02AM
Sprint and Samsung know everything that was said in this article before it was written. Engadget, do you think they don't know the differences of specs between the two phones LOL. They have been doing this a long time. This instinct is great for a basic user. Notice this is not the Instinct 2. It is a phone that they will be able to sell for a lot less after time and will still yield the same data revenue for Sprint. Most of the people that will buy this won't care about Rev 0. Sprint has some more great handsets on the way. This phone will go down in price after a launch just like every other phone probably even more so than most because it was obviously cheaper to produce and launch that the original instinct. Use your brain on this one guys. This phone is probably not for people who read tech blogs like us. This is a cheap smart move by Samsung and Sprint. I am surprised many of you have not seen that.
subzerohitman721 @ Apr 29th 2009 12:06AM
I'm definitely not crazy about the s30 because it feels like they've dumbed down the phone when really Samsung should have beefed it up. I'm glad I got the original Instinct because its a real value. Say what you will about the iPhone's overrated app store, but paying an addtional $600 per year for an AT&T contract is ludicrous at best. Ridonkulous would be even better word because for a 2 year contract, $1,200 more for the same features isn't very economical. For what? AT&T's partially nationwide and pseudo 3G service that's more like Edge 2.5G at best? Name me one iPhone or iPhone 3G that actually has true and unadulterated 3G access 24/7? The answer is none of them. If they even fix that in iPhone 3.5G? I do pretty well with the Instinct browser as it is, considering that there is no java support what so ever in the iPhone. At least with the Instinct, we've got real 3G network coverage nationwide, fast Internet browsing, and my bills have been a consistent $121 per month after taxes. Truely unlimited voice, data, and text. AT&T and the iPhone don't even come close.
Granted, there are better phones for Sprint and Verizon can claim better network and service. Comparing with folks I"ve seen who have had to drop their iPhone's for a plan they can afford, the number of Instinct owners who drop is nothing to those keeping the phone. When the May update comes, I'm hoping a lot of the nagging issues are resolved.
I would say keep your Instinct and use the money saved to buy yourself an iPod touch. Thats's a much better value than wasting time on AT&T. The AT&T plans are a pure ripoff and the iPhone 3G's inability to run at full 3G speeds is even more of a joke. Considering that I've always stayed and remain connected at full EV-DO speeds on the Instinct, the iPhone isn't even competition. Its more like I'm waiting for Apple to finally fix their overhyped and underperforming phone. If Apple can really fix the iPhone, since they can't even get OS-X to have less bugs than Windows Vista. And Vista wasn't even a great copy of Windows. Oh well, maybe when Instinct 2 or the Palm Pre comes out, the iPhone hype will die down and we can get real phones that actually work like they're supposed to. Until then, I'll enjoy my Instinct and my iPod Touch.
garyg @ Apr 29th 2009 12:23PM
While overall convincing and spot on, some parts of this review were disappointingly juvenile, given that a few gripes are 100% fabricated for some strange reason.
"..Many lauded the navigation abilities in the original Instinct, but we found it to cave under the heavy pressures of Metro DC-area traffic...."
^----Are you making stuff up thinking no one's going to call you out on this? I've been using the GPS for a year specifically for DC traffic. Does the reviewer even go out to DC at night?
"....Users still can't customize the Icons on the "Main" screen (don't bother with the "Favorites" tab argument -- it's not even arranged the same way)..."
^---This is too anal to not be disingenuous. Are you just making up issues to gripe about now? The Favorites tab is even better arranged than the Main tab. I'm pretty sure you're a smart guy, hence there is NO way you are truly buying your own gripe. The only explanation is you're trying to fill up word-count, seriously.
And the weather app? Really?
And you should have probably gave a mention of the voice-to-text, text-to-voice feature since that's one of the Instinct's mainstays.
The other downsides of the phone would have spoken for themselves, which is why the other nitpicks were distracting enough to suggest a bizarre bias against the phone.
Bob @ May 2nd 2009 2:58PM
Just FYI the large sidebar on the web browser can be hidden if you press the voice commant button while the browser is open
azfreedheart @ May 3rd 2009 1:07PM
I have the original instinct...I can't believe they could make that WORSE than it already is...it was a good thing the original came with an extra battery; i have a third battery too that i bought because the phone rarely makes it more than 2 or 3 hours without draining the battery. I bought this piece of crap over an iPhone because I believed all the hype about it...so far the only thing i like is its texting and e-mail capabilities. As a music player, it is useless. It puts an aggravating pause between all songs, and the playlists and implementation make me SO glad to reach for my iPod and carry it with me instead. The Navigation, which was what had really sold me on the phone, SUCKS. Half the time the screen will just go blank as you get halfway to your destination...the voice readout for the navigation ONLY plays through the speaker, which can be barely heard when you are in a car. I ride a motorcycle...i thought it was going to play over the Bluetooth headset so i could use it while ridng...nope, that would make sense now wouldn't it? Oh, the screen, is delicate, mine has been sporting a 1" crack since about the third month i had it. JUNK. (And i keep it in a case at all times...no idea how it broke.) It came with a stylus...but nowhere to store it...so that was lost after the second week; i have bought 3 more since...all lost also. And trying to type on this screen without a stylus is an exercise in Newton Handwriting Recognition remembrance...its a joke. And the spell checker is might as well be a random word generator...but doesn't give you any options to get out of it. The video...well i can't say anything about that...because it NEVER F%#^@ing works!!! And trying to show someone photos you have stored on this little disaster of an OS...yu better have LOTS of time to kill...it is SO slow to use these features that i find it too emberassing to even try anymore.
If i was giving a five star rating for this phone..it would on a good day get a half a star. My next phone WILL be an iPhone.
coffeycake @ May 4th 2009 4:22AM
I think this a real shame the way you have just downgraded this phone. Me and my girlfriend both just went into Radio Shack here in the Downtown Seattle District and we both got the phone for $50 bucks each and the individual simply everything plan and we could not be more happier one with the phone and two with Sprint and three Radio Shack's customer service here at this store ROCKS!!!!(fyi- if you happen to be in the area ask for Amanda-best sells clerk ever!!!!)
The phone capabilities are the best other than being a little disappointed in the 1g card but easily fixed, for 40 bucks I got 8g's and looking forward to purchasing San Disk's 16 g card next payday for 120 bucks- do your shopping around online for this!
Mini Opera great concept that's been added from the original Instinct, along with Voice Web, and the Movie On Demand Purchase options are not too pricey, plus there's plenty of free mobile movies and music to keep you busy for hours or at least a bus trip or car ride home from work- as long as your not driving of course!
I really love the GPS system on this phone along with the voice web, would be great for anyone-kids included if in a new place and lost, direct calls from the link are so nice plus you don't have to lose your directions while placing your call.
The only one thing more so than the 1g I wished the phone would have come with would be at least 1 full version of a decent game, heck even my ATT Pantech phone came with that, but oh well who's really got time to cry over something that will only cost about $8 bucks.
All in all this phone is great and works like a charm for me and my girlfriend, I mean come on are we looking for a complete fully-loaded laptop in a phone or are we looking for a phone with some real life perks- get real, we do have lives and there's just so much that a phone should have to do.
Sam @ May 8th 2009 2:06PM
So, I read this review after I ordered my Instinct s30 and I was scared that I had made the wrong decision and was thinking that I should have gone with the Blackberry Curve 8330. I received my phone and was going to send it back to exchange it to the Curve; however, my friends talked me into trying it out before I dismissed it because I may like it. Plus Sprint allows you to try out a phone for 30 days and if you don't like it you can return it, so really what do I have to lose? So, I tried out the s30 and I LOVED it!
For those of us who don't understand all of the tech lingo it doesn't really matter. The phone does what I need it to do - 1) make calls, 2) text and 3) surf the web. I don't mind where the volume buttons are, because when you're holding the phone up to your ear, it actually makes sense where they are at. The camera button is a little weird, but not a deal breaker. And of course the touch screen is super cool!
Also, the phone is very user friendly. I've owned the phone for less than 24 hours and I pretty know how to do what I need to do. Not saying that it's rocket science, but I'm just trying it and figuring it out as I go along. I've pulled up videos on Youtube and they worked just fine. I felt the speed was fast and it was fine. There was a small bump in the video, but it corrected itself pretty fast and that was it. I've been using it for a while and the battery is going down, so having a backup would have been awesome. I guess I need a car charger now...oh well! I always have one in my car!
For anyone who wants a user friendly phone with some cool features I would say go for it! Seriously if you don't like it you can send it back and get something else, but I'm glad that I tried it out first because it has exceeded my expectations.
sooper @ Jun 13th 2009 12:39AM
Though my response is late, I'm going to summarize what the article is saying with it's "tech lingo" as you put it as I am an owner of the original Instinct phone.
"For those of us who don't understand all of the tech lingo it doesn't really matter. The phone does what I need it to do - 1) make calls, 2) text and 3) surf the web."
If the phone doesn't show any signs of being better, then I can assure you that you will experience the system hanging when you're trying to go through an IVR pressing numbers that doesn't register. I have to say that calling on the phone is really cool but issues like freezing and delayed response await you. Example, I was going through an IVR ro make a credit card payment and instead of paying $100.00 the "1" key didn't respond so I pressed it again and almost payed $1100 dollars instead. This is why a substantial software upgrade would've been much better as the article suggests to show a real improvement. For $100 a month for simply everything, I don't use the internet at nearly as much to justify that because browsing so much messier than it is on other phones. If you think this is great, try something like the HTC Touch Pro specifically and you'll be blown away.
"I don't mind where the volume buttons are, because when you're holding the phone up to your ear, it actually makes sense where they are at. The camera button is a little weird, but not a deal breaker. And of course the touch screen is super cool!"
Assuming you're right handed, yes the buttons fit perfectly on that side. On the original Instinct the volume button was in the middle instead of the bottom on the s30. Holding the phone in your right hand it's very easy to get to the volume. However, I hold the phone in my left, by having the volume button on the s30 I actually have to take it away from my face to turn it up. On the original, this wasn't a problem regardless of which hand I used.
Until I invested in the Antech stereo headphones (bluetooth) the device required you to use the volume buttons on the handset if your bluetooth lacked one. So moving the volume button is unacceptable because I try to be hands free to be safe and being left handed (preference) it's just awkward enough to distract me whilst driving.
"Also, the phone is very user friendly. I've owned the phone for less than 24 hours and I pretty know how to do what I need to do. Not saying that it's rocket science, but I'm just trying it and figuring it out as I go along. I've pulled up videos on Youtube and they worked just fine. I felt the speed was fast and it was fine. There was a small bump in the video, but it corrected itself pretty fast and that was it. I've been using it for a while and the battery is going down, so having a backup would have been awesome. I guess I need a car charger now...oh well! I always have one in my car!"
Finally, I agree with you here that it is very user friendly. What the article is saying is that if you and your girlfriend find this phone to be so loveable, for $130, consider what Sprint took away from you that you could've gotten through ordering the original.
- TWO batteries, a wall charger, and a usb charger on the 1st generation to 1 battery on yours which you'll have to pay an additional $40+ for.
- The 2nd battery came in a small pocket sized enclosure (battery storage) and the usb adapter plugged right into it on the 1st generation to no extras on yours. Both batteries lasted an hour longer (each) than the one you have now. It is so handy that I can't imagine being without it.
- Faster network on the 1st generation to your downgrade. If you think the speed is great. Again, your only benefit here is in not knowing what you're missing because they downgraded your phone.
- 2GB flash memory on the 1st generation to your 1GB. When most phones come with 4GB. Not only did they fail to match the capacity of the previous phone but they actually scaled back to give you something they probably had sitting around for freen in their inventory.
So in the end, the article is basically saying that Samsung has failed to do what 2.0 devices are supposed to do which is "improve" on the 1.0 device (first iteration). Imagine buying a gaming laptop this year and next year when you go out to buy another they actually give you less performance for the same price and charge you extra for the accessories that you originally got for free.
It's actually not fair to you. BUT, if you are content that's all that matters. I'm waiting to get rid of this phone. Until then I'll keep flipping it in the air and maybe one of the many times that it bangs on the ground it'll actually break. (mine is very durable) =P
pejeto @ May 18th 2009 8:37AM
Some people here don't know what they are talking about. I Have the first instinct and I always had opera mini you just have to download from the opera website and have the phone update the the lastes firmware so, this mini s30 is nothing New because It "Came" with opera mini.
MOD @ May 13th 2009 10:33PM
I've had the S30 for a couple weeks and this is what I've found. The max. video resolution MP4 it will play is 320 x 240, so it won't do full screen. I don't believe this is the same for the original Instinct. Mine's going back...
Nathan @ May 13th 2009 11:36PM
I really don't think this phone is worth buying. I love opera mini, and it is possible to download it to the original instinct. And as for the hardware and style of the phone, i'd choose the original any day. I actually like the squareness of the instinct far more than the rounded corners of the s30. And i am very happy I read some other readers comments, I didn't know that you could press the voice command button to get rid of the outside bars on the web browser :-D
as for the "crappy ness" of the browser, it actually isn't bad. The only complaint I have is it doesn't support "tabs." And using the "archaic" slide bar for zooming, the phone doesn't support multi touch at all. How can you "pinch" to zoom on a phone that uses a completely differen't screen than the iphone.
Bonqueesha @ May 30th 2009 12:25PM
I don't understand how people can defend the Instinct S30. This review was honest. This phone offers nothing over the original Instinct. It's less value all around. Clue me in on what I'm missing?