NTT DoCoMo's overheating BlackBerry Bold not caused by battery, says RIM

by Ross Miller posted Feb 27th 2009 at 6:41PM

While RIM and Japanese carrier NTT DoCoMo still don't know why their BlackBerry Bold is feeling a little toasty around the keyboard, the duo has ruled out a likely culprit, the battery, as its unwelcome heat source. Word on the street is an estimated 30 people have issued complaints about the mobile device heating up while recharging, with around 4,000 units being sold before DoCoMo halted sales. One analyst speculates the issue -- which so far has affected only Japan -- may be based on region-specific software of other customizations. We're sure the pair are working around the clock to get to the bottom of this malfunction, but in the meantime, we recommend dusting off the ol' 8707h to get that retro BlackBerry feel -- y'know, just for kicks.

Tags: black berry, BlackBerry, blackberry bold, BlackberryBold, bold, docomo, ntt, ntt docomo, NttDocomo, over heat, OverHeat

Reader Comments (Page 1 of 1)

Neutral

NuShrike @ Feb 27th 2009 10:56PM

Maybe it's the Qualcomm chipset? My Tilt and Fuze gets warm while charging too.

Neutral

ananimus3 @ Feb 28th 2009 12:43AM

Hmm... prolly not. I was just over there and brought my Sprint Mogul (HTC Titan), sans cell service. It didn't get any warmer charging there than it did here. At least not when it was just charging.

It DOES always get warm if I'm using more than one radio and the screen is on while it's charging. So maybe something else is going on here with extra stuff running while it's charging or differences in use and expectation?

Neutral

ananimus3 @ Feb 28th 2009 12:47AM

(And if it's worth noting, that was just using my regular US charger in a Japanese wall socket.)

Neutral

ash @ Feb 28th 2009 1:39PM

Hey, My gf has the bold with Rogers in Canada, I worked at Rogers until recently. Theres a ton of bolds in Canada with the heating issue as well. Shes already on her second bold. Customer service seems to have gotten frequent calls about it, since they are replacing the devices with relative ease.

Neutral