http://www.engadgetmobile.com/2009/01/09/monsoon-brings-hava-player-for-apples-iphone/ Engadget Mobile Comments for Monsoon brings HAVA Player for Apple's iPhone http://www.engadgetmobile.com/media/feedlogo.gif http://www.engadgetmobile.com en-us Copyright 2009 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://www.engadgetmobile.com/2009/01/09/monsoon-brings-hava-player-for-apples-iphone/http://www.engadgetmobile.com/2009/01/09/monsoon-brings-hava-player-for-apples-iphone/Jan 9th 2009 5:04PMhttp://www.engadgetmobile.com/2009/01/09/monsoon-brings-hava-player-for-apples-iphone/http://www.engadgetmobile.com/2009/01/09/monsoon-brings-hava-player-for-apples-iphone/The problem with the Hava unit is that it is a difficult setup process and, if you can manage to get it to work, there are a number of frustrating limitations with the system.

Save your time -- get a Slingbox.

The Hava support engineers are all based in India and they all read from a script. I think they get paid per minute. You'll be on the phone with them and explain the situation and then they will insult you by asking you questions for which you already gave them the information. For instance:

You: I have a Hava Platinum -- serial number is xxxx - and I can't get it to work. I am using Microsoft Windows XP. I downloaded and installed the latest player from your website. It's coming up with a fatal error.
Them: Okay so you have a Hava Platinum?
You: Yes?
Them: And what Operating System are you using?
You: ***GETTING MAD*** Yes, I just told you that.
Them: And you're using a Hava Platnium? What's the serial number?

Save your time and go with folks that give world class support like Slingbox.

]]>Jan 28th 2009 9:15PM