BlackBerry Storm shipments delayed due to apparent version glitch

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snowenloe @ Nov 23rd 2008 6:34PM

@bernadino

I called back and cancelled my order and the CSR did not want to even try to retain me. He just kept saying shit like, "well Verizon has done this and this and this for you, so you shouldnt be mad about a single mistake by us." I kept trying to explain that I wanted to leave because of so many different reasons on top of this screw up, like;

1. Locked GPS
2. Lack of Wi-Fi on most devices
3. Lousy handset selection

just to name a few. We then got into a discussion about VZ Navigator and he actually told me that he loves it. WOW. I have 3 lines all with Blackberrys, I spend over $200 a month with Verizon, am considered a VIP customer and he did NOTHING to try and retain my services. It looks like Im buying a BB Bold here soon...

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