Verizon notches gold in retail satisfaction study

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ljb @ Oct 24th 2008 11:20PM

Verizon's customer service sucks!. They are downright rude. I have never had a good experience in a verizon store but they have the network and I have a contract

Highest Ranked

jmk443 @ Oct 25th 2008 12:21AM

ljb, it's probably because you are an idiot. VZW reps hate dealing with idiots.

Neutral

well jmk443, when I walk into the store and start the conversation with "HI, how are you today?" and the rep comes back with "TERRIBLE! Bet you didn't expect to hear that did you?" then looks at me like they want to fight I'd say that's pretty bad customer service. Just trying to be nice and get a question answered isn't idiotic in my book.

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