T-Mobile kills the 1GB data cap, takes a more friendly approach
by Joshua Topolsky 
posted Sep 24th 2008 at 6:55PM
"Our goal, when the T-Mobile G1 becomes available in October, is to provide affordable, high-speed data service allowing customers to experience the full data capabilities of the device and our 3G network. At the same time, we have a responsibility to provide the best network experience for all of our customers so we reserve the right to temporarily reduce data throughput for a small fraction of our customers who have excessive or disproportionate usage that interferes with our network performance or our ability to provide quality service to all of our customers.
We removed the 1GB soft limit from our policy statement, and we are confident that T-Mobile G1 customers will enjoy the high speed of data access over our 3G network. The specific terms for our new data plans are still being reviewed and once they are final we will be certain to share this broadly with current customers and potential new customers."
Reader Comments (Page 1 of 1)
iNToIT @ Sep 24th 2008 7:41PM
ugh. so now they don't give us defined limits, and can screw with us whenever they don't like how we use their network. The 1GB cap was too restrictive on todays broadband intensive Internet, but no defined service usage is likely to be just as bad for the consumer.
Danny @ Sep 24th 2008 10:00PM
@: iNToIT
Gee. Some people are never satisfied.
Unless you are complete network hog, I doubt any adverse action would be taken against your data usage.
98% of the users will have nothing to worry about.
laeditor @ Sep 25th 2008 11:31AM
What a moronic response.
Damned if they do, damned if they don't.
Please, go elsewhere.
iNToIT @ Sep 25th 2008 1:36AM
Danny, so that 2% of what you call "complete network hogs" would include anyone that uses remote desktop applications from their mobile device (very easy to surpass the 1GB no-longer-existent-yet-likely-to-be-enforced-anyway-cap) or streams video, or is a photographer (pro or amateur) transferring their images... you know.. every day users.. .not anyone trying to run bittorrent on cellular data.
All these activities done on a daily basis, even casually, in addition to web browsing, oh and maybe some reference e-books, pdf's.. you name it.. can consumer 1GB of data very quickly.
So, thanks for your inappropriately obnoxious, and inaccurate response. I'm sorry if my opinions affect your revenue stream.
7on @ Sep 25th 2008 11:14AM
Think of it like this: 1GB in New York is different than 1GB in Kansas City. Someone could probably download 1GB a week in KC and it wouldn't strain T-mobile's servers at all - whereas if one person consumes 1GB a week in NY it'll slow down millions of people making the bandwidth unacceptable.
It's probably going to amount to a per area basis.
Andy @ Sep 24th 2008 7:43PM
Wow, listening to the customers, I'm impressed...I'm glad to say I'm a T-Mobile customer...
B @ Sep 26th 2008 9:53AM
I already have t-mobile on an unlocked blackberry and have 1 out of 2 years left on my contract. If I got the G1, would they let me put the sim card I already have into it?
Chad @ Sep 24th 2008 7:57PM
The power of the BLOG!!!!! This spread all over the internet in the last 24 hours. Yes!
mingkee @ Sep 24th 2008 8:12PM
probably the limit will be set around 10GB, or 300MB daily
but I am relieved that limit is removed.....for now
Galen20K @ Sep 24th 2008 8:26PM
All Right T-Mobile!!!!
I Knew you WOuldn't LEt Us Down, you ALWAYS listen to your Customers.
No wonder you've been voted Best Customer Service so many years in a row.
KEEP it up!!!!
- D
Workin Man @ Sep 25th 2008 12:45AM
Except the most recent JD Powers survey...
genesic @ Sep 25th 2008 1:56PM
GREAT!!!! now if they could just listen to those of us begging for NEW SMARTPHONES!!!!
(aside from the G1) like ANY NEW HTC DEVICE..After the Dash,MDA & the Wing, they just gave up.
No Touch, no Tilt, no anything. If they dont get the TouchPro or TouchHD, im jumping ship....
great custimer service is one thing, but if i dont even have a phone that i want to use,
*bleh* whats the point??
Galen20K @ Sep 25th 2008 2:50PM
There are Two Other HTC Devices and a Windows Mobile phone coming out for
T-MObile in the Next 6 Months in addition to Two New model Blackberry phones,
aside from the KickStart also soon and All are supposed to Support the 3G
Network so they're JUst getting Started Now, FINAlly!!!
- D
Sent via BlackBerry from T-Mobile
Mark M @ Sep 24th 2008 8:36PM
woot, now I can start download HDTV shows from iTunes again!
moose @ Sep 25th 2008 11:28AM
hahaha! intoit is retarded. "oh no, now they dont even give us a limit". give me a break dude.relax.
go tmo!
Maciek @ Sep 24th 2008 10:36PM
And suddenly even paying $299 for partial upgrade doesn't sound so bad after all.
ryanol @ Sep 25th 2008 11:19AM
Kudos to Tmobile whens the last time you saw Verizon or At&T change their TOS in response to their customers opinions.
Now if we could just get the no-tethering thing taken care of.
Keith @ Sep 25th 2008 8:06PM
I like that everybody also missed the last line of the original text that said "Some Downloads, such as movies, music, and games, not included." Then go on to include movies, music and games in their estimates of downloading files.
tyler pedigo @ Sep 27th 2008 8:18PM
when the hell are you gonna download more than a gig of anything on a phone its a phone or gods sake not a computer you use it for email and other light use tasks not to download huge programs and files
Treize Faction @ Oct 1st 2008 6:47PM
whats more important is that theres 3G on tmobile