Verizon says heads will roll at Alltel

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PJM @ Aug 24th 2008 8:00PM

Alltel has some major security issues. I will NEVER again pay my bill on their website. They will take additional money out of your bank account. I paid my bill through my bank one day (this bill was not due for 9 more days). The next day they took $50.12 out of my account, would not put it back into my account as requested, but issued a credit to my next bill. They don't care what you want or need....it's all about them. I have been a loyal customer since 9-27-99.....but I must say their NOW way of providing customer satisfaction SUCKS!!!!

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