No longer does Windows Mobile alone a capable smartphone make. The platform's core is as relevant, powerful, and well-supported as ever, but that's not the problem -- the real issue is that it's just plain hard to look at. The days of WinMo looking even remotely modern in its stock form are long gone, and top-tier manufacturers clearly recognize that; everyone from
has taken matters into their own hands to craft custom skins that kill off as many of the ancient visuals as possible while still holding onto everything that makes Windows Mobile great.
, a phone that submits to design direction forced upon the industry largely by the
-- full touchscreen, no keyboard, you know the drill by now -- and does pretty much everything in its power to overcome WinMo's limitations to make it competitive in the year 2008. Did Sammy succeed? Read on.
On paper, the Omnia sounds like a smartphone dream: 7.2Mbps HSDPA 2100, quadband EDGE, 5 megapixel autofocus camera, 3.2-inch capacitive WQVGA touchscreen, GPS, Windows Mobile 6.1, WiFi, and 8 or 16GB of Flash with microSD expansion, all wrapped in a tight little brushed metal case. One glance at the carbon fiber-look case tells you that Samsung is trying to position this thing as a premium product, and there's no question it has the specs to back up the claim.
Unfortunately, the phone has to get slapped with the usual word of warning that you won't be able to latch onto any 3G in North America, because Samsung (in its infinite wisdom) saw fit to forgo a triband 3G chipset. These days, we're not buying any justification for this, particularly in a phone that sits this far up into the high end. Want to sell this only to your European customer base? That's fine, Samsung, but many of those folks are going to be traveling stateside on occasion, and they're going to want fast data when they do. Radio gripes aside, we had no problem latching onto our relic of an EDGE network and going about our slow-ass business.

Spec-wise, the phone wins by a neck over its nemesis, the Touch Diamond -- but the big difference, and the thing you're going to be affected by more than any other day in and day out, is the user interface. HTC's TouchFLO 3D is already pretty legendary in the WinMo world, solidifying itself as the skin to beat. Samsung comes to the table with
TouchWiz, a name that drills home the fact that Sammy wants you
touching this screen, not tapping it with a stylus. Not loud and clear enough? How about this, then: the Omnia has no place to stow a stylus. None. Insane, we know, because even as WinMo licensees are trying to wean themselves off stylus dependence, they still come in handy from time to time. Alas, Samsung says you're fingertippin' it with the Omnia whether you like it or not -- so the interface had better be built to match, and it had better be deep.
So is it? For starters, the screen is plenty bright and crisp, and the display has a nice feel with no give -- perfect for touching. Like TouchFLO 3D, we found that TouchWiz let us spend our average day without really seeing a native Windows Mobile screen, and that's a good -- nay, a great thing. It doesn't have the bedazzling spit and polish of TouchFLO 3D, but what it lacks in sparkle, it arguably makes up for in raw usability and functionality. Flick gestures work great where they're implemented; unfortunately, they don't seem to be prevasive throughout the software, and it's pretty much a gussing game figuring out where they're going work and where they aren't. We'd like to see Samsung take the bull by the horns there and finish what they've started.
The shortcut menu and program list are perfect for fiddling through with fat fingers; no complaints there. Not the prettiest by default, that's for sure, but they can be reskinned to your liking.
Where TouchWiz really shines, though, is with the Today screen's widget bar. It's brilliant, it's useful, and we're going to miss it on any phone that doesn't have it or something like it. The concept is simple enough: a collapsible bar on the left side of the display presents you with a pretty wide selection of information and / or control widgets that can be dragged onto the background and placed however you choose. There's a pretty good variety of widgets available from the get-go, but we'd love to see Samsung release new ones or market an API very, very hard to developers to get them to create widgets of their own.
Oh, notice that mouse pointer up there? Yep, the Omnia borrows the optical d-pad concept from the
i780, which can be used in a traditional four-way mode or turned into a desktop-style mouse. We were skeptical of the whole thing -- and maybe we're crazy, but we ended up loving it in mouse mode. We got used to it quickly, we didn't really think that it was slowing us down much, and it essentially negates the need for a stylus for those times when a finger just won't do (like those pesky "X" and "ok" buttons in the upper right of apps, for example).
We wish we had the same love for the soft keyboards. Samsung provides its own input methods to override Windows Mobile's own, a QWERTY and a
SureType-style deal. No complaints there -- the default ones have to go. Sadly, we ended up hating both; of course, your mileage may vary. The keys on the QWERTY were too narrow to be reliably and consistently pressed accurately and there was no pop-up to indicate what key was actually being pressed until we'd already pressed it. The auto-correction is annoying, overbearing, frequently wrong, and implemented in stupid places like Opera Mobile's address bar (try typing "engadget.com" -- we dare you). SureType, on the other hand... well, it's SureType, which we've always found challenging to use.
Pearl owners may disagree.
In the final analysis, despite its faults, the Omnia's strengths vault it to the head of the WinMo class for the moment, particularly in this form factor. We think that a slide-out QWERTY version would do very well for Samsung as well -- as would a true world 3G model, of course.
Reader Comments (Page 1 of 2)
d @ Aug 18th 2008 1:03PM
All-In-One Phone...
Samsung, the iMac is stealing Microsoft's market share. You need to be worried about the iPhone.
NOEEM @ Aug 18th 2008 2:20PM
It runs on windows mobile. They just did a good job covering it up.
NOEEM @ Aug 18th 2008 3:01PM
Oops, misread your post.
But, Apple has around 8.5% market share as of last quarter; which puts them in third place behind Dell and HP.
Hush @ Aug 18th 2008 3:14PM
This review felt me wanting more. No camera samples/review?
Andrew @ Aug 18th 2008 1:06PM
I dunno, I think it looks terrible personally. It's just a big mess. And all the icons, they look silly already, but even worse is that they are just the default icons, so if you add any new icons to it, they'll look out of place. I really don't see anything that makes it all that great personally.
As for comparing to HTC? I think the newest iteration of TouchFlo looks light years better than this. But hey, that's just me.
substance90 @ Aug 18th 2008 1:21PM
The new Touch Flo is really better looking, but it`s terribly slow on the Diamond and Touch Pro. I just hope the Dream has better hardware!
hugoliva @ Aug 18th 2008 1:32PM
@substnace:
My Touch Diamond's Touch Flow flies and plays really smooth. I'm using DuttysDiam V.1.6 ROM. You should visit Xda sometime, you might learn and take advantage of one or two things.
Andrew @ Aug 18th 2008 1:37PM
True, HTC consistently makes phones just a little too slow, and lacking just one more feature. This Omnia seems to have a nice camera, and that's about it. It's CPU has a higher MHz rating by about 100 vs the Touch Pro, but they are different CPUs and I don't know how they compare. After that the Touch Pro is better at just about everything, so I don't see this being much better than the HTCs when it comes to speed.
BDWN @ Aug 18th 2008 2:35PM
@ hugoliva
Same here, the Touch Diamond with Duttys Diamond ROM V1.6 and some registry tweaks (using TF3D Config) make it so much more responsive then you see on about every video review, Although for some people it might be a PITA to flash their rom it really is amazing having TouchFlo 3D as it was supposed to be.
Akshay @ Aug 18th 2008 3:11PM
Sorry, but I terribly disagree with you. All those people complaining about the icons and the interface are assholes. You guys don't even own the damn thing. What have you done, other than see a couple of screenshots? I own the phone and like the reviewer said, what it lacks in style it more than makes up in functionality and speed. I'm probably guessing you're saying that the interface looks childish based on the programs shortcut screenshot. Well, that is only like that in that menu. Everywhere else, the interface is great. The contacts app, the touch player(which is great being already divx-compatible), the dialer, et all are greatly designed.
And I also remember when Nilay pointed out the icons in the touch player look somewhat underwhelming, you guys started shouting and screaming. What now?
I own the phone and its not bad for browsing either. I recommend it anyone out there. See the reviews on gsmarena, phonearena or pocketnow. All of them are in love with this phone, as I am.
Andrew @ Aug 18th 2008 4:17PM
Oh, silly me. I'm sorry for having an opinion that disagrees with yours Akshay. You're right, how could you be wrong, I mean, when it comes to your opinion, it's not an opinion, it's a fact, right? But my opinion, well it just doesn't matter. What an asshole I am to have my own opinions about things! Hey, would you mind sending me an email for all the upcoming phone releases so I know what I'm allowed to think about them?
Who Knows @ Aug 18th 2008 4:46PM
@Andrew (2nd comment)
Isn't this phone a Diamond competitior? I fail to see why you mentioned the touch pro.
Akshay @ Aug 18th 2008 5:08PM
@Andrew
LOL. That actually made me laugh.
But on a more serious note, I disagree with your opinion because its almost baseless. You've only seen a few screenies and you go around bashing the product. I'm not saying I can't be wrong but atleast I have some hard facts and experience(with the product) to back my opinion. Thats all.
Rom @ Aug 19th 2008 10:03AM
@hugoliva#
My Diamond doesn't support ROM updates (even the official ones released by HTC). Maybe it's because it's Orange UK branded.
Johan S @ Aug 18th 2008 1:06PM
WQVGA sucks. No sale.
I want VGA (like the Diamond) or higher (like the Xperia X1).. or at least HVGA (iPhone).. because I use it for casual web browsing.
Who Knows @ Aug 18th 2008 1:33PM
Do you just go around complaining about screen resolutions?
Student Driver @ Aug 18th 2008 2:43PM
Do you go around complaining about routine complainers? And yes, I go around around pointing out the obvious.
Who Knows @ Aug 18th 2008 3:10PM
Do I go around complaining about complainers? Um no. I rarely comment on this website.
Meridimus @ Aug 18th 2008 1:20PM
I don't like this at all, I love Samsungs other products like TVs, monitors, Bluray players etc.
The interface here looks awful, very basic and I just don't feel like it would "add" to the already poor WinMo interface that personally I think stinks.
HTC does a great job.
xtreme @ Aug 18th 2008 1:40PM
i agree...the UI looks so childish...usually samsung UI is a lot better than others i've seen
Akshay @ Aug 18th 2008 3:14PM
OMG another guy crying about the interface. Don't go on the few screenshots in the article. Use the god damn thing. See a video review. That's just one part of the interface.
Sheesh.
Confuzed @ Aug 19th 2008 9:04AM
@Akshay
Okay, we get it, YOU like the phone. I HAVE spent time using it and I returned it for the very reasons other people here are commenting on. The home screen looks nice but beyond that I found the UI to be pretty bad. The review is dead right about the input methods, they were the main reason I ditched the phone. Those were my opinions, based on using the device. You can't force everyone to agree with you just because you're happy with what you have, and you'll never convince anyone by jumping in with insults just because you don't agree with something that's said. Not everyone likes it. I doubt there's anything that everyone likes. Accept that and get over it.
gylman @ Aug 18th 2008 1:25PM
Does this thing have the chops to play video properly? Better than, say, the N810? If yes, I'd consider it.
xtreme @ Aug 18th 2008 1:34PM
actually this thing is suppose 2 play videos really good, i used the drivers from this one on my htc mogul and video playback is much much smoother than it did before.
David @ Aug 18th 2008 2:08PM
it is DIVX certified, so I'd say hell yes.
Al @ Aug 18th 2008 3:05PM
Did you get the drivers from xda or some where else?
steve @ Aug 18th 2008 1:26PM
pretty good match already, yet still no iphone. I give windows mobile developers another 1 1/2 years to reach the same usability.
TareX @ Aug 18th 2008 1:38PM
Try 4-5 months, around the time Windows Mobile 7 is announced.
But I'll have to give it to Apple, having a 2 year lead on MS.... they know it and they milked every penny they could out of it. By the end of this year, the beginning of 2009, iPhone's OSX will be the least advanced next-gen mobile OS... after WM7 and Android.
That doesn't mean the iPhone sucks or anything... it was brilliant when it was announced at the time i.e. Jan 07...
Alltax @ Aug 18th 2008 1:51PM
WinMo 7 will not be as elegant as the iPhone. Those who think Apple will stand still while MS develops that "next killer OS" should take a look at how Vista is so far ahead of OSX.
bjsguess @ Aug 18th 2008 2:02PM
@ Alltax,
Can you please provide us some screen shots about WM7? I would like to see what you mean about WM7 not being as elegant.
Oh, what's that you say? You don't have any PROOF to backup your claim? Exactly as I thought, another Apple sheep, automatically assuming that anything that comes with an Apple logo is superior to any other competing product.
Erik @ Aug 18th 2008 1:29PM
Is it me or does the display look very.. 'pixely'? Yes I know the pictures are zoomed quite a lot, I'm saying if the iPhone or another large display phone were to be viewed in the same manner, would it look that jagged?
Pretty much what I am saying is it looks like those icons are the 'Windows XP' style and the iPhone (and I am sure other phones too) have the 'Windows Vista' style (transparency layer) icons that look less jagged and nicer.
I just reference the iPhone cause that's what I personally have and it looks way, way better in terms of images/icons/screen resolution(dpi).
a ham sandwich @ Aug 18th 2008 1:31PM
can we get a video of the interface in action?
TareX @ Aug 18th 2008 1:35PM
You'll find plenty of them on youtube...
It's slow, and we all know why.
Jagster @ Aug 18th 2008 8:40PM
@ TareX
Because it can do more than 1 thing at once... you know, a multi-tasking OS?
David @ Aug 18th 2008 1:34PM
The Touch Diamond is considerably smaller. This is nice for us folks who want to put our phones in our pockets. Some people don't like carrying around a big honking brick.
Kevin @ Aug 18th 2008 1:37PM
My main problem with Omnia and Touch: Can we not have to shell out $700+ for these? With new activation, an iPhone is $200. I expect the same kind of deal from AT&T, T-Mobile, Sprint, and Verizon.
bjsguess @ Aug 18th 2008 2:03PM
Check out the unsubsidized pricing on the iPhone and then compare it to the unsubsidized pricing on the Diamond or Pro.
You can't compare the cost of a device under contract vs one that is bought unlocked.
We don't have firm pricing yet on either the Diamond or the Pro. I'll bet that the Diamond can be had for $199-$249 on a new contract from Sprint once it's released.
Al @ Aug 18th 2008 3:17PM
If i am not mistaken you can get a CDMA Touch Diamond on Telus for 299 on two years and 179 for three year contract, so that could be a fair comparison there.
slamEVIL @ Aug 18th 2008 1:48PM
guys, the omnia comes with three different today screens...
http://www.wmexperts.com/reviews/smartphones/samsung_omnia_software_hands_o.html
Abhishek @ Aug 18th 2008 1:51PM
I live in Maryland, USA. I ordered the Samsung Omnia. Maybe it was my 1st touchscreen phone, that's why...but I never liked the touchscreen. The stylus dangling from the side was just ghastly. The camera as pretty decent. But the scrolling....horrendous. I did install Windows Mobile shell programs like Winterface, FunContact and EyePhoto to make it more, dare I say, "iphone'ish", and it helped a li'l bit. But I didn't see the need to spend close to $750 to get the phone in America, not have it work on 3G, or be able to send MMS. I even tried to get the settings from Samsung BlackJack II and mimic it in the Omnia, still wasn't able to send MMS. On top, I had to spend close to $50 extra bucks just to make the interface more "user friendly". I finally sold it off (5 days after recieving it), to a gentleman who lives locally and was sending it to UK to his sister. It could be that I might dislike touchscreens (even though I liked working and messing around with my friend's iPhone), or it might be that the Omnia interface was too clunky.
Another issue I had, connecting it to my bluetooth (Plantronics BT 340). It connected after I rebooted the phone, but any incoming call would NOT go over to the BT.
In short, I've been spoiled by the connectivity that Nokia has given me (I own a N95), and the GUI and touch screen ability of the iPhone. I thought the Omnia would be a brilliant merger of what I always wanted in a phone, a great touchscreen with an awesome camera...but it's short comings are too large to not get noticed in everyday life.
I wouldn't recommend the Omnia. At least, unless it comes in 3G 850/1900, and has it's MMS sorted out. And for gods sake, make the icons bigger. So many of the times, I needed to scroll through by using the side scroll bar, and accidentally pressing a button and opening a program I didn't want.
Also, clicking on the "x" on top doesn't shut a program, merely "minimizes" it. Its still running in the background.
Max @ Aug 18th 2008 1:55PM
TareX wrote: "But I'll have to give it to Apple, having a 2 year lead on MS"
Wasn't Windows Mobile put on mobile phones in 2002?
TechieTriumph @ Aug 18th 2008 3:38PM
I think he was refering to the iPhone OSX OS being more "stable" than MS windows mobile OS and indeed it WAS...untill 2.0 and 2.0.1 came around. Personally I usually consider myself an Apple fanboy at times, (don't EVER dis the 360 though or you finna be dead =P) but the whole iPhone 3G, MobileMe, "2.0" shebang from Apple was poorly constructed and il-planned. The issues that so many users are having and haven't had restitution for is just un-needed; and considering how many fanboys there are out there, I would be ashamed to be a fanboy to say the least, until apple comes along with something better anyway. But all devices/software have their moments and we just have to wait. I mean waiting on Windows Mobile and look how far its come along, granted alot to go but still...
However, I do think apple will create a better OS after windows mobile 7 because just like MS "copies" from Apple, Apple copies from MS. And eventually, it will show on the iPhone's OS during one of the updates that come along every 3 weeks; something that MS should do with Windows Mobile (referring to the updating). But for now, I say the iPhones OS is on the same level as the WinMo OS is for several reasons, but in some cases is below it (Wheres the MMS/Cut-Paste/Flash Apple?!?!?! I paid how much for this phone and it doesnt have these features why???)
David @ Aug 18th 2008 1:59PM
From what I've seen of the Touchwiz interface, I'm not impressed with the widgets available. Maybe there will be better widget options as the product matures. Today Screen 1& 2 are also options, I'd most likely use today screen 1. It's a little like HTC's home screen plug in. Also wish it was WVGA. I'm willing to overlook these details considering the otherwise very impressive feature set/specs. I'm hopping a NA version with at&t 3G will (might?) be available soon.
Michael Oryl @ Aug 18th 2008 2:10PM
We posted our own review earlier today: http://www.mobileburn.com/review.jsp?Id=3934
Badqat @ Aug 18th 2008 2:35PM
If you're going to spam your own stuff on Engadgetmobile, you could at least make sure you give the proper link.
One you provided is to the Armani...
derX @ Aug 18th 2008 3:49PM
Badqat, bless your soul. I didn't even plan on clicking on that had you not pointed out that fail.
Michael Oryl, double fail. You fail once for spamming. And you fail once more for providing the wrong link. Hell, let me amend that: triple fail.
You failed at failing.
Oi vey, again, Badqat, bless you. xD
adam @ Aug 18th 2008 2:31PM
capacitive touch makes me happy. why do so few of these expensive phones have it?
Bayard Michael @ Aug 18th 2008 2:56PM
I think what really needs to be kept in mind with a winmo device is the abilty for 3rd party apps to run, I have loads of very cool ones from gps to drawing and mutimedia mixing apps, and often they need a stylus, for instance, and with a partial use of HTC interface and a few other great home screen apps, I have a very usefull mini laptop in my pocet that I could actually shoot and edit a movie on, with graphics and voice overs all made with the phone. I also need a stylus for the great pool game I have....
John @ Aug 18th 2008 3:10PM
I'm still hoping for the Xperia X1. Sony coolness with Microsoft technology.
Ahmed @ Aug 18th 2008 3:11PM
I'm an ex WM user (Jam and K-Jam) but moved to an N95 because I wanted a 'finished' product. (even the N95 ended up with bugs but not as bad as the WM devices when they first came out).
I'm looking to upgrade next month and the only choices I have seem to be iPhone or Samsung Innov8. The problem with WM is that it's got a clunky frontend. All the functionality you want is either there in the OS or easily added using third party add-ons but Microsoft never used their resources to make something great when they had the chance. They just seemed to put the least amount of work into the frontend and worked quite hard on the internal OS. Typical nerd type attitude and typical Microsoft.
Nokia also have a MASSIVE lead when it comes to raw functionality and features but they've stayed away from touchscreens so long that now they have to play catchup.
When Apple said they've got a 2 year lead on the others I didn't think it was true but after seeing how hard Nokia is trying to 'catchup' and how much HTC and others are spending to touch-enable their devices I think they were right.
Of course, the iPhone OS is still an infant when it comes to features. Bluetooth, MMS, Office type applications... they all need development time and Apple have a long list of features they need to add that MS and Nokia already have. So in that respect Apple are way behind. With all of the WM features I can't see myself going back until they've re-developed their UI.
So what will it be? The 'unfinished' iPhone, or the 'slight upgrade on an N95' Samsung Innov8??