Sprint AIRAVE review

Design
There's not a whole lot to say here, but we figured we'd give you a quick rundown of the hardware before digging into the actual performance. The box itself is no bigger than most home routers, it's lightweight, and it can be stored horizontally or vertically. 'Round back, you'll find an Ethernet jack, a GPS socket, an AC connector and an On / Off switch. After running overnight, the device was still rather cool to the touch, so there's no worry of it melting anything that's sure to sandwich it in your already cramped desk.
And yeah, about that GPS port. Much to our dismay, the AIRAVE requires that a GPS lock is found before it begins operating, and it requires that said lock puts you within the United States of America. For jet-setters, this device would be monumentally more attractive if you could simply pack it along, soar over to Zürich and use your CDMA handset and Sprint minutes to phone back home. Hate to burst your bubble, but unless a brilliant hack is discovered (and the loophole is left open), the AIRAVE will only prove useful here in the US.
Furthermore, Sprint claims that this unit is all ready to support multiple callers, and while that is indeed true, the actual bandwidth requirements are a touch harder to come by. For a single call, you need at least 40Kbps up and down in order to not break up, while 2 callers needs twice that and 3 callers thrice. If a fourth or fifth caller attempts to tap into the AIRAVE while a trio of calls are already underway, those mobiles will be directed to the nearest cell tower. Should one of the original three leave the house, however, they will be reconnected with the nearest cell tower without dropping the call.
Setup
Our AIRAVE came activated right out of the box, as should yours. Once you unwrap everything, you simply link the box to your router via an Ethernet cable, place your GPS module by a window (or anywhere that it will retrieve a signal), connect the GPS cable / AC adapter and flip the switch to On. It should be noted that this thing takes a long time to get going. Sprint advises you to be patient for a solid hour while it runs through the motions of its initial setup, and it's not lying. Around 55 minutes after firing it up, all of the LEDs had finally stopped dancing and settled on blue, a symbol that all systems were go. With future boot-up sequences (should you ever power it down and back up), the entire process took around 5 minutes.
Performance
Here's what it all boils down to -- does this unit really make a noticeable improvement in call quality and signal strength? In a word, absolutely. We tested the unit in a home with notoriously awful Sprint coverage -- we're talking 0 to 1 bars, flashing in and out of roaming / Sprint service depending on how the wind blows. We used a certain Sprint handset in this domicile for a solid month and dropped countless calls and could barely hear when connected unless we waltzed over to "that spot by the window" and remained there for the duration of the conversation. In other words, we'd know for certain if this AIRAVE was working or not.

Our test handset for the AIRAVE was a Samsung UpStage, a pretty simple candybar that should be indicative of how most handsets will react. Our test connection was a standard cable modem with 7Mbps down and 384Kbps up. Upon turning on the UpStage without the AIRAVE active, we saw the dreaded 1 bar, and sure enough, our test calls were nothing short of frustrating. Drops and breakups were a common occurrence, and if you just so happen to be in one of these awkward Sprint dead zones, we're totally sure you can relate. After the AIRAVE was ready for use, we phoned up a few friends from the same location as before to observe the differences.
It should be mentioned that our signal strength indicator shot up from 1 bar to 5 bars immediately after the AIRAVE was finished with its lengthy boot-up process. We walked around to various nooks and crannies and never saw the bars dip below 3. Remember folks, this is all happening in a house that never saw 3 bars of Sprint service prior to the AIRAVE being powered on. Upon dialing our first test subject, we heard a brief double beep just before the ringing began to let us know that the call was being funneled through the AIRAVE. A nice touch, we must say.

After surviving a few hours of small talk with random individuals deep down in our contact list (did we mention that out loud?), we can pretty much sum up our impressions with this: the AIRAVE makes an unquestionable, unmistakable difference in call quality and reception in homes that currently have subpar or altogether poor Sprint service. To be honest, the calls were as clear as we had ever heard from a cellphone, and we really had to look twice at our UpStage to confirm that we weren't on a landline. And, mind you, this was talking to other cellies on different networks, not just landline numbers.
Wrap-up
If you're currently stuck in a Sprint contract and are beyond perturbed with the awful coverage at your house, we'd certainly recommend giving the AIRAVE a go. Granted, you could just wait it out and switch carriers in a few months, but if you're hoping to stay on that now-defunct SERO plan forever, this is a wonderful alternative to paying (lots) more on another provider.
Additionally, the AIRAVE is becoming more and more relevant with each passing day, as Sprint phases out the handsets in which "Roaming only" is an option -- like, oh, the Samsung Instinct? We know, we know, it just feels dirty to hand Sprint money in order to make up for its lack of coverage in your area, but if you're utilizing a beautiful corporate discount or have one of the aforesaid SERO plans still in action, it may be worth your while to bite the bullet and take that whole "improve my service" initiative into your own hands.
Now that you know what a tremendous difference the box makes, is it really worth the cost? Truthfully, that depends on just how horrible Sprint's coverage is in your area, whether or not your phone has a Force Roam option and of course, your annual salary. If you don't mind using the AIRAVE to burn through your plan minutes, you'll only be asked to pay $99.99 up front for the box itself and $4.99 per month for the service. If you're jonesing for unlimited in-home calling, you'll be coughing up another $10 per month (so $14.99 total); if you're looking for unlimited in-home calling for families, that'll be $24.99 per month. Of note, those with unlimited voice plans (i.e. Simply Everything) will only be asked to pay $4.99 per month, as the whole "unlimited" bit is obviously already taken care of.
To be frank, our only real beef with the AIRAVE is the monthly fees. Really, Sprint -- just let us lay down a Benjamin (up from the $49.99 price tag it initially launched with) and be done with it. We're using our broadband connection and our minutes (unless we opt for something else), and the additional $4.99 per month to make up for your lack of coverage is a soft (albeit noticeable) kick in the shin. But then again, if customers are getting away with paying next to nothing on a SERO plan, maybe $4.99 per month isn't too much to ask.












Reader Comments (Page 1 of 2)
David @ Aug 13th 2008 10:06AM
I gotta say, this sounds absolutely awesome. I could swear you reviewed the Airave in my condo. I too have that spot near the window where I must run when I get a call. I've been a loyal Sprint customer for a while now and would probably get the Airave if not for the ridiculous price. I get unlimited nationwide calling through Comcast for $20 a month. Might be worth it if the wife hadn't already switched to AT&T.
Tinu @ Aug 13th 2008 11:38AM
So you have to pay extra for the device and extra monthly to get better Sprint service in-side the house?
Umm....if someone has sprint service and is not getting good reception, shouldn't Sprint be providing this at no-charge at the first place? I don't understand of customer's buying extra devices and services to get clear reception.
cacadeltoro @ Aug 13th 2008 2:12PM
OK, I have a big problem with this lil box. Those of us out in the boonies that get crappy cell signals, also can not get cable internet or DSL. I had astalite for a while and it suxx. I now use Sprint data card with a portable modem. It works much better than the satalite and almost as good as my old cable service (when I lived in town). The problem is, there is no ethernet cable connected to the lil router, and even is there were, wont I be using Sprints service to try and boost Sprints service? That makes no sence. Oh well, I guess I'll just wait for my contract to run out, but I hate to give up my SERO plan. Perhaps I can convince Sprint to build a tower in my back yard. No, they are selling all the cel sites......... Still thinking.....
Jim @ Aug 13th 2008 4:02PM
Why do so many people feel the need to reply to the first comment just so their $.02 goes to the top. It gets really annoying. Wish Engadget would start deleting obviously irrelevant replies to the first poster.
In response to the 1st comment, I'm in the same boat. I'd love to get one of these for my parent's house. They have no service in their home and when the family gets together for holidays we have 3 Sprint users and 0 signal. My parents get unlimited calling for $15 (ironically via Sprint) so they wouldn't replace their home phone for this. I wish they had an unsubsidized price so you didn't have to pay the $5...or, better yet give it to you free as long as you're on contract and are in a poorly covered area. Since this doesn't have EV-DO I can't see paying $150 to keep it.
I wonder if GPS keeps this from working in affilliate territories?
Cactus @ Aug 13th 2008 4:47PM
@cacadeltoro
If you're in the sticks without hi-speed and can get a bar or two of signal when you're outdoors -- you would be well served by a cellphone signal extender, such as the zBoost YX500-PCS.
It's a bit saltier at purchase ($230 to $300) but you won't owe anyone a monthly fee.
William Becker @ Aug 13th 2008 10:37AM
You really have to take into consideration that most people have unlimited calling plans with there cable internet connections. Would be more successful if it actually used WiFi, like T-Mobile. The only incentive Sprint offers is the indoor coverage, nothing else but added cost. With T-Mobile you can use almost any WiFi hotspot and it's doesn't drain you minutes if you start the call on WiFi, this is more of a financial incentive.
san_terre @ Aug 13th 2008 10:54AM
@ Wm Becker
But with the t-mobile service you have to buy a WiFi enabled device, whereas with this Femtocell ANY Sprint CDMA device will work. The carrier doesn't have to add any more chipsets or applications to there device to get it to work on the indoor solution.
Will t-mobile's HTC diamond work over their @home service? I know Sprint's HTC diamond works over the Airave.
bjsguess @ Aug 13th 2008 12:54PM
That's a great idea as long as you like one of the 6 or so phones T-Mobile offers.
Prokanda @ Aug 13th 2008 4:01PM
what's not to like about a $50 BB curve titanium? that's why I switched from verizon... their curve is ugly. I loved verizon, but tmo @home is awesome and the BB curve is pretty great too.
not having to have a wifi phone and still having a signal booster is nice and all.. but you also have to look at the fact that the AIRAVE only works in your house. tmo's service only costs 9.99 a month for our family plan, offers unlimited minutes, and works ANYWHERE there's a router that you're allowed to access. so, when I'm at chik-fil-a, cox store, starbucks, my parents, my closest friends... it automatically switches over to their routers and provides me and my roomies (also on my plan with their $50 curves) unlimited calling.
so, those services are two totally different things, with different benefits. I don't really think it's fair to compare them.... unless you're looking for new service and don't get signal with one of the two providers but are interested in what one of them offers.
Kip @ Aug 16th 2008 3:54PM
Your wrong they actually offer 7 phones. haha
JoeyStyles @ Aug 13th 2008 10:37AM
Great Ideal Sprint, my only problem is with T-Mobile its free and I have to pay extra per month for better service, thats why I pay surcharges
bjsguess @ Aug 13th 2008 1:07PM
How is T-Mobile free.
The router costs money (before MIR). The service is $10/month.
Prokanda @ Aug 13th 2008 4:04PM
I'm going to guess that most people already have a b/g based wireless router.. most of the people that read this type of blog anyway... and the router that they sell is just a Linksys WRT54g anyway.. arguably the best consumer-grade G router out there anyway.. and they sell it for the same price you can pick it up at bestbuy for. I think 50 bucks for the router and 9.99 (even if you're on a family plan) for unlimited calls on all of your family plan lines is pretty damn awesome.
Dave @ Aug 13th 2008 10:41AM
my family just re-inked with sprint, but as 3 out of the 5 of us just snagged power vision phones (blackberry 8830 for myself and my dad, instinct for my brother), i'd rather have one with EV-DO support.
however, sprint service in my neighborhood is so trashy, that i might have to settle if the blackberry doesn't noticeably improve my signal over my old phones.
ShlomoA @ Aug 13th 2008 10:43AM
Is there some sort of security to restrict/prevent neighbors from using your signal? If you plug this in, and you live in Manhattan, does your entire building now start leeching your Airrave internet connection?
William Becker @ Aug 13th 2008 10:46AM
Not actually an internet connection, and you have to designate what phones are authorized to use the Airrave.
Eric @ Aug 18th 2008 10:34AM
It is secure, only you and the other phones you want to have use it will work.
Akeem @ Aug 13th 2008 1:57PM
If I recall, each phone has to be activated with the device somehow before it can be used with it.
Samuel McConnell @ Aug 13th 2008 10:43AM
I'm glad I can use my own minutes to use the Airrave (instead of the $10/$25 plan I previously thought was neccesary). I have SERO and pretty much only call other Sprint customers, so I rarely use Anytime Minutes, anyway. $5/mo is totally worth it to be able to use my phone consistently in my basement apartment.
M @ Aug 14th 2008 12:44AM
Do you know anyone offloading their SERO plan (for whatever reason, ie they wanted an iphone)? I wish I jumped on it at the time, I was seriously considering signing up 2 months ago. key776 at hotmail dot com
thanks
M @ Aug 14th 2008 1:08AM
oh, and I meant offloading, as in willing to sign over the contract to me (sort of a cellswapper.com sort of thing)
MBN @ Aug 13th 2008 10:48AM
It's a great concept, but I agree that the $4.99 charge is ridiculous. Why should anyone pay twice (equipment+monthly) just to do Sprint the favor of offloading traffic from their backhaul network? What a joke!
I use T-Mobile's UMA, without paying extra for the unlimited feature (not needed). It does them a favor, and costs me $0 extra for equipment or service.
TheGasMan @ Aug 13th 2008 11:09AM
You aren't offloading data from their backhaul network; your calls are still going to get routed back into their system. That's not what this is about; this is about giving you coverage where you had none.
MBN @ Aug 13th 2008 11:21AM
You ARE offloading traffic on the nearest portion of their backhaul ie the part that normally carries your call from the nearest cell tower to their main switch office. Typically that backhaul is handled by local landline data service networks, for example Qwest in our area. Sprint pays for every byte that Quest carries for them between sites and switch.
True, once it's to their switch, it's back in their system and in their backhaul, but this does save them money up to that point.
ChillyWilly @ Aug 13th 2008 6:01PM
The concept is cool and I wouldn't even mind paying $4.99 a month plus the cost of the AIRAVE box. But the extra $20 per month to have unlimited mins for multiple phones? EPIC FAIL.
Dan @ Aug 13th 2008 6:48PM
@ChillyWilly
I wouldn't say it's a bad deal if your whole family had Sprint phones.
You could completely cut out your home phone and just have everyone use their cell phones; I think that'd be quite convenient.
I know there are other voip-competitors, but we're presently paying around $33 (taxes included) through Vonage for unlimited calling, so $20 unlimited would offer $120 worth of yearly savings.
Peter F @ Aug 13th 2008 10:49AM
Maybe it's just the EE in me, but I think it will be pretty easy to hack the GPS and give it fake coordinates. You'd just have to hope that the Sprint server doesn't try to locate the country your IP is coming from.
san_terre @ Aug 13th 2008 11:13AM
Only if EE means "elementary engineer".
To cheat the GPS you would have to have a GPS simulator and re-radiator. It would only set you back about $250k and take up a 19" rack. Probably cheaper for you to pay up $5/mo.....
Dunno, but the PhD in me, thought of guys like you during development.
Le Big Mac @ Aug 13th 2008 12:38PM
Yeah, I'm guessing the GPS lock gets hacked pretty quickly.
Erwos @ Aug 13th 2008 1:09PM
san_terre has the right of it. GPS simulators are _not_ cheap, and neither is the gear generating the signal in the first place. Also, they tend to be rather large pieces of equipment. When you factor in time, etc., it's pretty much impossible to duplicate for this kind of application.
I'm not saying you couldn't hack the Airave to not ask for the check, but I just don't think it's going to happen.
v3n @ Aug 13th 2008 1:42PM
perhaps instead of a gps radiator or whatever, it could be hacked by custom firmware or a hacked module to replace the gps module that would feed usa coordinates to the airave unit regardless. maybe someone will develop a "mod chip" for it that bypasses the whole gps check part just like mod chips for consoles bypass the disc check process. where there's a will, there's a way...
san_terre @ Aug 13th 2008 3:19PM
@V3n
I just don't get it. If you are going to take this out of the US and spend $1000 on a plane ticket, just buy a pre-paid GSM SIM and move along. Hacking this to work out of the US is cool, I agree. But violating ITU frequency plans or other country band plans is not cool.
We'll see you on InternationalPrisongadget.com posting about hacking cockroaches in a Chinese prison to subvert your daily rations of stale bread and dirty water.
Peter F @ Aug 13th 2008 4:32PM
Thanks for the comments, I'm always happy to hear other ideas. Even happier to hear those that are not degrading. But I guess I was looking at it from the 50,000 ft view that you could just send through GPS fixes at some point in the chain: like rs-232 strings with a full fix. But if the whole setup is embedded in the motherboard, it would be pretty extensive to spoof all the signals.
BTW, most PHDs I know (not pizza hut delivery) are more friendly than you.
DOG @ Aug 13th 2008 10:57AM
Where do you connect the cup and string to this device?
rtdunham @ Aug 13th 2008 11:00AM
Is there a comparable ATT product that'll work with my EDGE iPhone?
And if so, would it still work if i switch to the 3G iPhone?
I was planning that switch to improve (read: make existent) signal strength* in my florida home, but i've read a lot about signal problems with the 3G, too. So I'm seeking a solution but not one that's too short-sighted.
*--I can use my iPhone in my home only if I place it on the counter to dial, and use a BT headset. If i hold the phone, move it on the counter, whatever, the signal is usually lost. ATT knows there's a bad signal in my well-populated part of town, and has been saying for almost a year now that they're working to improve it. Not. The kicker is i'm a little more than a mile from one of their "more bars in more places" billboards. THAT is rubbing it in!
Scott @ Aug 14th 2008 4:53PM
No Way, not at&t! "For the 'best coverage' switch to at&t.." My Sprint Moto Q9 generally has better signal strength and MUCH better call quality (no echo or static) than my iPhone here in Orlando, FL.
WaterGuru @ Aug 13th 2008 11:00AM
Could another carrier's phone (ie Alltel) roam off an AIRAVE?
Dead_Rebel @ Aug 13th 2008 11:14AM
I was wondering that myself.
Doug @ Aug 14th 2008 12:39PM
I think that would depend on the PRL that the phone had. If the phone had the network in the PRL list and the Airave was not restriced to certin phones* then I would think the phone would use it. I am pretty sure that the phone picks the strongest network that it can lock onto that is listed in the PRL. (I know it is a little more complex then that, but basically if the network is in the phone PRL the phone can use it)
I would bet that the minutes are not free though. I wonder if Sprint would think of this as the other carrier roaming on their network...If the Airave had a different network ID then the regular Sprint Netowrk then Alltel could remove the network ID from the phones PRL and the phone would not be able to use the network..... This is a very interesting question.
* If everyone in your area has Sprint you can give Customer Service a call and they can set the box to only allow people that you want to use it to use it. I think you can give them up to 50 numbers.
Jim @ Sep 10th 2008 1:16PM
Sprints FAQ states only Sprint customers with CDMA enabled phones can access the system. The Airave uses an IPSec VPN connection to connect directly to the Sprint network over your broadband connection.
Sprint @ Aug 13th 2008 11:03AM
When talking about the maximum of three calls on the AIRAVE the statement "Should one of the original three hang up, however, the "next in line" will hop onto the vacant AIRAVE slot." is incorrect. Calls will not hand off from a tower to the AIRAVE but they will hand off from the AIRAVE to the tower.
Dieter Bohn @ Aug 13th 2008 11:04AM
Key question for me:
How's the EVDO speeds up and down with it?
vivek9856 @ Aug 13th 2008 12:24PM
The EVDO connection is probably a simple bridge between your broadband connection and the EVDO phone. The data probably isn't routed through Sprint's servers as it normally is
Jim Hansen @ Sep 10th 2008 7:13PM
From the Sprint Airave FAQ:
Does AIRAVE support Sprint Mobile Broadband (EVDO)?
AIRAVE does not currently support Sprint Mobile Broadband (EVDO) data speeds.
Your mobile device will continue to receive Sprint Mobile Broadband (EVDO)
services directly from the Nationwide Sprint Network while within range of the
AIRAVE.
What happens if Sprint Mobile Broadband (EVDO) is not available via the
Nationwide Sprint Network?
Your mobile device will use the AIRAVE for data services with a maximum data
throughput of 153.8 Kbps.
TheGasMan @ Aug 13th 2008 11:07AM
Despite the absurdity of having to pay a monthly fee for this thing, I have to agree with Engadget on the bottom line:
If you've got a SERO plan (or quite a few other plans, actually), you're already getting such a great deal that even spending the extra $4.99/mo still gives you a much lower price than any competitor.
Jason D. Clinton @ Aug 13th 2008 12:34PM
This is a RTT1x femtocell. You still use EV-DO for data if you have it. In my house, I have 1 bar of EV-DO coverage and that's still enough to be substantially faster than 5 bars of RTT1x data.
My Airave works wonderfully (and I got it for free by complaining to the Sprint retention department) -- it's just confusing because most EV-DO phones only show the EV-DO signal level on the phone UI. It's not until you're in a call that I suddenly have 5 bars.
Dee @ Aug 13th 2008 11:09AM
An alternative might be a repeater/amplifier like http://www.wi-ex.com/ if you can find a spot for the repeater antenna. One time equipment cost (no recurring charges). You can also buy versions that will work with multiple carriers. If you live in an apartment, heck maybe your neighbors will chip in.
Xenoterranos @ Aug 13th 2008 11:09AM
7mb down, 365K down? upstage? Crappy reception except by one window!?
Get the hell out of my house Engadget!!
Alan @ Aug 13th 2008 11:26AM
I think the $4.99 fee is due to licensing reasons; the @home deal uses Wi-Fi, which is unlicensed spectrum. This ubicell uses CDMA spectrum which businesses have to pay (millions of dollars) to the government just to acquire rights to use. The upside is that since it is licensed spectrum, it is less likely to have interference/drop calls just because unlicensed spectrum gets the be-jesus used out of it.
Erwos @ Aug 13th 2008 1:10PM
Yes, but Sprint _owns the spectrum_. They've already licensed it. The payment for spectrum is done.