Samsung Instinct gets its first firmware update: too little, too late

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dpbida @ Jul 30th 2008 10:52PM

Yea, but atleast people with the iPhone get to deal with Apple's amazing customer service. Have a crack in your iPhone? Walk into an Apple Store and they'll hand you a brand new one (as long as they're in stock, thats a different story considering they've sold millions) as opposed to dealing with a problem with Sprint. God, I can't stand Sprints customer service. God forbid I had a problem with my Instinct. I'd have to call, try and persuade them I had a problem, hope they RMA it, wait for another Instinct to be shipped. I've owned both. While the Instinct obviously has more features than the iPhone, overall it's just not as good. I'd happily get rid of the features the Instinct has (that the iPhone doesn't) just to get it to be as reliable as the iPhone.

Why do people feel the need to bring up the iPhone whenever the Instinct is mentioned? The iPhone's sold millions of units, the Instinct... Not so much. The iPhone is more of a smartphone (a beautiful integration of a feature phone and smartphone) as opposed to the Instinct being a feature phone.
Basically what they have in common is they're both touchscreens and the only thing the Instinct has over the iPhones touchscreen is the fact that it can be used with a stylus. Other than that, the iPhones touchscreen is still unmatched by any phone.

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