Nice guide. However, three points that I learned by calling customer service:
1) You CAN get out of the ETF with a messaging plan IF you have incurred an overage in the last three months! So if you have not incurred an overage, start sending text messages TODAY like crazy to someone who has an unlimited plan. Make sure you go over by at least 1 message.
2) You CAN'T cancel before you receive your next bill. In that bill with be the OFFICIAL NOTICE that the messaging rate has gone up. For me it is July 3rd.
3) Once you receive the bill you have 30 days to cancel. There is no special way you need to cancel. You can cancel by activating an AT&T account and porting your number over. Though you will want to scan you last t-mobile bill for the ETF (or lack thereof).
Reader Comments (Page 1 of 1)
Curro CJ @ Jul 1st 2008 1:51PM
Nice guide. However, three points that I learned by calling customer service:
1) You CAN get out of the ETF with a messaging plan IF you have incurred an overage in the last three months! So if you have not incurred an overage, start sending text messages TODAY like crazy to someone who has an unlimited plan. Make sure you go over by at least 1 message.
2) You CAN'T cancel before you receive your next bill. In that bill with be the OFFICIAL NOTICE that the messaging rate has gone up. For me it is July 3rd.
3) Once you receive the bill you have 30 days to cancel. There is no special way you need to cancel. You can cancel by activating an AT&T account and porting your number over. Though you will want to scan you last t-mobile bill for the ETF (or lack thereof).