Telstra deploys Mentors to restore order to your phone, life

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Craig Scott @ Jun 12th 2008 8:46PM

WOW, Telstra pretending to care again. This from a company that gave me two writen warnings for "Over servicing customers" i.e. helping a customer bejond my defined role and I only did this after the customer had been bounced by other staff members more than a dozen times.

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