Telstra deploys Mentors to restore order to your phone, life
by Chris Ziegler 
posted Jun 12th 2008 at 3:58PM
Recognizing that the power and complexity of its handsets have long since exceeded the average user's patience to master them, Australian carrier Telstra has rounded up a team of "Telstra Mentors," dedicated experts who will be making house calls to help folks learn the ins and outs of mobile browsing, video calling, and other advanced features. Although the service is primarily aimed at businessfolk who simply don't have the time to devote to a novel-esque user's manual, Telstra says that it'll initially be available to those in and around Sydney who "use sophisticated devices for their personal, work or business needs" with the intention of eventually expanding it to other cities. Surprisingly, a visit from your friendly local Mentor will be free -- and no, we don't think it's alright to call one over just because you're bored out of your mind.
Filed under: Telstra
Reader Comments (Page 1 of 1)
Craig Scott @ Jun 12th 2008 8:46PM
WOW, Telstra pretending to care again. This from a company that gave me two writen warnings for "Over servicing customers" i.e. helping a customer bejond my defined role and I only did this after the customer had been bounced by other staff members more than a dozen times.
youngcalihottie @ Jun 14th 2008 7:12AM
"the average user's patients"
average users have sick people walking around?
:P
Chris Ziegler @ Jun 13th 2008 9:31PM
Holy cow, that was a bad one. Thanks...
youngcalihottie @ Jun 14th 2008 7:17AM
no prob
i actually liked that version better
haha
anyway, its just a blog
your next post should be in all text-talk lol