This will be my last post on this topic and on Engadget Mobile. I do have to apologize for being a little ornery on this subject. James, I apologize.
I feel that as a customer, if you continuously support a company, and upgrade your phone, sign a new contract (yes I know, I did this on my own and nobody told me to do it. I at the time had faith in Sprint), etc. and they still are unable to fix their problems by hiring and firing people, at what point do they have to look out for their customers? If they don't want to pay the full ETF for me leaving, fine. At least lower the ETF. I truly hope that Sprint does pull out of this. Not only do we suffer, but, there could be many who lose their jobs.
Thanks for listening. Keep up the great work, Engadget.
Reader Comments (Page 1 of 1)
Mike @ May 4th 2008 9:22PM
This will be my last post on this topic and on Engadget Mobile. I do have to apologize for being a little ornery on this subject. James, I apologize.
I feel that as a customer, if you continuously support a company, and upgrade your phone, sign a new contract (yes I know, I did this on my own and nobody told me to do it. I at the time had faith in Sprint), etc. and they still are unable to fix their problems by hiring and firing people, at what point do they have to look out for their customers? If they don't want to pay the full ETF for me leaving, fine. At least lower the ETF. I truly hope that Sprint does pull out of this. Not only do we suffer, but, there could be many who lose their jobs.
Thanks for listening. Keep up the great work, Engadget.