Are BlackBerry services down (again)?
It's hard for us to be sure about this stuff for sure in the early stages, but since last night we've gotten a flood of reports from readers that BlackBerry services are down on T-Mobile and possibly also Bell Mobility (if not other providers). What's the story, are you having any trouble? Shout it out in comments -- if you are, do us all a solid and leave your location and provider. Even if it's just an isolated outage, you know you desperately need to get your act together when Palm, of all companies, is taking potshots.[Thanks to everyone who sent this in]
Update: We've heard that there was indeed a planned outage scheduled for last night, but it was due to end 6 hours ago. And curiously we continue to get feedback that services are still down.
So it looks like it was just pockets after all -- hours later most people seem to be reporting things are solid with service.
Reader Comments (Page 1 of 1)
Glenn @ May 3rd 2008 12:01PM
Planned outage:
From Crackberry.com
http://crackberry.com/planned-rim-outage-americas-may-3rd-2am-6am-est
Looks like RIM is holding another planned service outage, this time for "system upgrades". If you're located in "The Americas", your BlackBerry service could be affected. The upgrade is planned during the "regular maintenance window" of 2am - 6am EST for this Saturday morning, May 3rd. Unless you're pulling an all-nighter, you should be ok on this one.
Don't believe me? Call RIM's Customer Support line at 1-877-255-2377 and you can hear a lovely pre-recorded message saying the same thing! :-)
While we're on the subject of phone numbers, if you have any questions for this week's CrackBerry.com Podcast be sure to call them into our hotline at 1-866-904-5772 ext.222
cornusdoggus @ May 3rd 2008 3:44PM
what exactly do blackberry outages cover? i was thinking of getting one soon... is it just the email that goes out? can they still make calls and text?
MajorXero @ May 3rd 2008 4:10PM
Just data, mainly. Calls and text messages don't use data so those are unaffected.
rseijas @ May 5th 2008 3:34PM
No push email, no web, no PIN messaging, and no wireless sync if you're on BES. That's a full-blown outage. Sometimes it only affects BIS.