http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/ Engadget Mobile Comments for Helio Ocean 2 breaks cover, FCC style? http://www.engadgetmobile.com/media/feedlogo.gif http://www.engadgetmobile.com en-us Copyright 2008 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/
My first ocean went bad so I called them for a replacement and 3 replacements later I still have a faulty Ocean device. Horrible customer service !!! Very horrible!!

DIE HELIO!!! DIE!!!]]>Mar 28th 2008 10:34PMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/Mar 29th 2008 12:24AMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/Mar 29th 2008 2:38PMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/Mar 29th 2008 2:45PMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/Mar 29th 2008 12:51AMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/Mar 29th 2008 5:19AMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/Helio is a joke]]>Mar 29th 2008 7:47AMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/
Yes, the dual-sliding design is attention-getting, and sort of magical at first. But when I had an Ocean, I rarely used the keypad "layer." I slid it out that way to make and end calls, but I didn't press any of the buttons unless I was entering a new contact - which happens only occasionally. Personally, I think a touchscreen-over-slide-out-QWERTY design, a la Samsung Glyde, would be perfect. A touchscreen is fine for navigating the phone and dialing the occasional number - and, when you needed it, you could slide out a full keyboard. The phone could be thinner, the screen could be bigger, and it would get the feature du jour of feature phones these days: a touchscreen. That beats a clunky dual-slider any day.]]>Mar 29th 2008 8:16AMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/Mar 29th 2008 10:18AMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/Mar 29th 2008 12:14PMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/
If it's not touchscreen, they should at least throw a trackball on there for easier navigation. Also, with the position of the camera, it makes me think they're trying to make it smaller overall (which is counter productive if we're hoping for a bigger screen)]]>Mar 29th 2008 1:00PMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/
1. Thinner
2. Touch screen
3. The ability to hold whatever sized microSD card is available instead of being stuck on 2GB

4. More ability to customize the phone. I'd love to be able to change the open and close sounds of the phone.

5. Access to more ringtones/songs online.


Helio recently switched CEOs, mainly because the old guy had no idea how to run a company. He was an entrepreneur and so good at starting firms, but he should have been replaced six months ago. Hopefully the new CEO will cut costs and fix the customer service issues so that people actually keep their phones. ]]>Mar 29th 2008 3:42PMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/
An IM application that actually works and lets you know when you receive a message no matter what you are doing with the device.

A buddy beacon app that doesn't require constant update requests

An email app that doesn't download every message you have on GMAIL

To get rid of the stupid T9 keypad....

Also, why don't they just go ahead and integrate buddy beacon, google maps, and flickr maps into one app instead of 3.

And finally, they need to get a real person to use the phone and test the software for more than an hour before they release this version. The Ocean 1 software was horrible. How did that even get out the door?

Helio has a lot of potential as a service provider.... Personally I love their reasonably priced data friendly plans that include unlimited everything (Unlike the ridiculous $35 data plans + $$ txt offered by AT&T). But if they keep turning out buggy software that doesn't work they just won't make it.

Here is the recipe for success HELIO, someone grab a pen and write this down:

1. Partner with Danger (oops, too late Bill beat you to it) and release a phone with the Sidekick form factor and operating system.

2. Then get Danger to get their stuff together by adding real multi media support, HTML email, and GPS capabilities.

3. Combine the above device with 3G

Hopefully they get this one right, but I doubt they will. More than likely we will just have another piece of junk rushed out the door.... Then a few months later they will go out of existence just like Danger; we will all be stuck with 200 txt messages with our iphones.

I would love to support them, but only if they give me a phone I can actually use!




]]>Mar 29th 2008 9:27PMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/Mar 30th 2008 6:41PMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/Mar 31st 2008 4:51PMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/
1 - Too many outer buttons. Who actually makes voice memos? It would be great to be able to hold the freaking thing without triggering the volume, camera, voice memo, etc.

2 - The camera is in a ridiculous place. You can barely maneuver it to take a picture without your finger being in it or hitting another button.

3 - The keys aren't tactile at all. Too slippery for heavy typers like myself.

4 - One function at a time - why am I not allowed to be in the middle of an email and scroll over to my IM to get a bit of info?

5 - Why does it not connect to AIM and STAY CONNECTED? I don't appreciate the freezeup everytime I open my buddy list and then sit and wait for it to reconnect and tell me who is online. When I sign on, that should be it until I sign off.

And lastly, 6 - for something adding so much weight to my purse, it would be nice if the keys were larger.

Honestly, if you could get Sidekick functionality, the old Cingular customer service, with the Helio style and pricing that would be swell.]]>Apr 3rd 2008 7:31AMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/Apr 4th 2008 12:59AMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://forum.heliocity.net/index.php?topic=6600.0]]>Apr 4th 2008 5:16PMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/Apr 10th 2008 11:38PMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/Apr 24th 2008 1:25PMhttp://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/http://www.engadgetmobile.com/2008/03/28/helio-ocean-2-breaks-cover-fcc-style/May 10th 2008 12:10AM