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<title>Engadget Mobile - Comments for Earthlink CEO says cutting off Helio was a "difficult decision"</title>
<link>http://www.engadgetmobile.com/2008/02/08/earthlink-ceo-says-cutting-off-helio-was-a-difficult-decision/</link>
<description>Engadget Mobile Comments for Earthlink CEO says cutting off Helio was a "difficult decision"</description>
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<copyright>Copyright 2008 Weblogs, Inc. The contents of this feed are available for non-commercial use only.</copyright>
<generator>Blogsmith http://www.blogsmith.com/</generator><item><title><![CDATA[Comments on Earthlink CEO says cutting off Helio was a "difficult decision"]]></title><link>http://www.engadgetmobile.com/2008/02/08/earthlink-ceo-says-cutting-off-helio-was-a-difficult-decision/</link><guid isPermaLink="true">http://www.engadgetmobile.com/2008/02/08/earthlink-ceo-says-cutting-off-helio-was-a-difficult-decision/</guid><description><![CDATA[Helio is terminally ill, and will die soon if they don't get it together. Their customer service is atrocious. When I cancelled one of my two lines a few months ago, I was told that I would not get an early term fee since I was keeping the other. They lied..instead, they are "padding" my husband's bill, took a payment on the fourth, and today suspended his service because they decided to transfer the early term to his bill (in spite of being two totally separate contracts). Now today, "our system is down", but they can send me a "Customer Satisfaction Survey" by email.<br><br>Guess we WILL owe an early term fee...I just added hubs to my Verizon account and bought him a new Voyager.]]></description><dc:creator><![CDATA[Sherri]]></dc:creator><pubDate>Feb 11th 2008 3:39PM</pubDate></item><item><title><![CDATA[Comments on Earthlink CEO says cutting off Helio was a "difficult decision"]]></title><link>http://www.engadgetmobile.com/2008/02/08/earthlink-ceo-says-cutting-off-helio-was-a-difficult-decision/</link><guid isPermaLink="true">http://www.engadgetmobile.com/2008/02/08/earthlink-ceo-says-cutting-off-helio-was-a-difficult-decision/</guid><description><![CDATA[Here is to the new life SK Telecom is breathing into Helio!]]></description><dc:creator><![CDATA[Roger Alford]]></dc:creator><pubDate>Feb 12th 2008 12:25PM</pubDate></item></channel></rss>