Actually, Andy, does the tariff even say that it's 'unlimited'? All the story says is that the customer THOUGHT it was unlimited.
True, there are plenty of 'unlimited' data plans out there that are anything but *cough* iPhone on O2 *cough* but we don't even know that that's even the case this time. But, as I have said, all we know is that the guy in question made an assumption that he had unlimited web access, not that Vodafone even advertised the it as such.
Anyway, not that I'm saying it's not a crappy thing to do, even if the tariff is supposedly 'unlimited', the onus is still on him for having signed a contract and not read the details. It's a shitty world where that's the case but it's not like Vodafone would be alone in advertising things in such a manner, so it's hard to sympathise
Reader Comments (Page 1 of 1)
Iain @ Dec 26th 2007 5:34PM
Actually, Andy, does the tariff even say that it's 'unlimited'?
All the story says is that the customer THOUGHT it was unlimited.
True, there are plenty of 'unlimited' data plans out there that are anything but *cough* iPhone on O2 *cough* but we don't even know that that's even the case this time. But, as I have said, all we know is that the guy in question made an assumption that he had unlimited web access, not that Vodafone even advertised the it as such.
Anyway, not that I'm saying it's not a crappy thing to do, even if the tariff is supposedly 'unlimited', the onus is still on him for having signed a contract and not read the details.
It's a shitty world where that's the case but it's not like Vodafone would be alone in advertising things in such a manner, so it's hard to sympathise