I work for AT&T. For as long as I've been working there, we haven't penalized customers when they change their rate plan. The proration of ETF's is definitely good news though.
Yeah, kinda funny - I know for a fact from personal experience that they never extend contracts for a plan change, but they're playing it up in the announcement. Go figure!
Reader Comments (Page 1 of 1)
Hisham @ Oct 16th 2007 4:31PM
I work for AT&T. For as long as I've been working there, we haven't penalized customers when they change their rate plan. The proration of ETF's is definitely good news though.
Chris Ziegler @ Oct 16th 2007 5:28PM
Yeah, kinda funny - I know for a fact from personal experience that they never extend contracts for a plan change, but they're playing it up in the announcement. Go figure!
Chris