http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/ Engadget Mobile Comments for http://www.engadgetmobile.com/media/feedlogo.gif http://www.engadgetmobile.com en-us Copyright 2008 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 2:41PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 2:54PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
You're right. I don't use my bluetooth, I just complain about it. Oh wait, that's because I can't. Mmm crippled features for the win.]]>Sep 29th 2007 3:07PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
Get a clue. The look of the UI isn't the problem. It's BREW...enough said, but for your sake I'll spell it out: No third-party J2ME apps or content.

And I WILL start with the crippled bluetooth, because as a matter of fact, it is.

By your use of the word we to describe Verizon, I gather you're employed by them. How much are they paying you to use illogical arguments against their short comings in a poor attempt to make them look better? Not enough I imagine...]]>Sep 29th 2007 3:13PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
I think the gist of these arguments is that Verizon is a greedy company. The crippling of Bluetooth (and I think you're wrong, this is the sort of thing people - in my experience - use often) forces you to use Verizon's network to send pictures, to buy ringtones, to move files, and buy Verizon's proprietary packages to use tethering (not in all instances, but in some, for sure). Of course, all of these things cost more, either as a per use fee or a premium package. Let's not even get into the issue of Verizon crippling GPS on the 8830 or the fact that the VZW UI isn't now and has never been the prettiest and/or functional UI out there.

The real problem, demonstrated, I think, by your comments here (I'm assuming that you're a VZW employee since you used the pronoun "we"), is the feeling that Verizon seems to think that it knows what's best for its customers. We obviously don't use Bluetooth, so why not cripple it to make money off everyone. Never mind that you've implicitly admitted that the crippling of Bluetooth is a common complaint, and therefore, something you would think VZW would address. Nope, it's still, "We know what's best, so shut up and take it."

Thanks for your insight, but...
]]>Sep 29th 2007 3:13PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/ Bluetooth headsets are the only thing that will be supported by vzw for some time, and that is all that should be supported in my opinon,transfering ringtones and games eliminates a revenue source from the company, if you want to use freeringers.net or whatever thats fine but when you purchase items from us and then transfer them around to other users, it is considered a type of piracy, much in the same that bittorrent users pirate cd's movies etc.

Regardless of all that, the fact of the matter remains, vzw is changing the UI on the higher end phones, but the Bluetooth, it aint gonna change, so you may as well adapt to it and gab on your BT headset like all these other losers around that have them and dont need them.]]>Sep 29th 2007 3:21PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/]]>Sep 29th 2007 3:23PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
If you can cripple the BT, than you can control which files are transferable with your own UI. It really isn't difficult.]]>Sep 29th 2007 3:57PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Verizon also restricts copying YOUR OWN pictures to another device. Motorola Phone Tools, software Motorola wrote that allows you to copy pictures, audio and video files to and from you computer and phone, is blocked on Verizon phones. A developer from Motorola on howardforums.com confirmed Verizon asked them to disable the feature. I have plenty of friends with Verizon who can't copy their pictures and video captures to their computer through bluetooth or the miniUSB cable. They have to PAY for their OWN pictures and videos by emailing it to themselves. So what good is a 2 megapixel camera when you can't even view on a screen bigger then 320x240. The only "free" way is to copy it to a microSD card and using a microSD reader, but if your phone doesn't have microSD, you have to pay to email it to yourself, just to view your pictures.]]>Sep 29th 2007 3:59PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
The only other reason you would make this post is that you have neither an iPhone or use ATT and are just making it up. Is the iPhone that good. Please explain why you would continue to use a product that only some times works. You must be a Windows user;-)]]>Sep 29th 2007 5:25PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
"I'd like to cancel my service"

Best $175 I ever spent.

Why did I cancel? The awful UI, crippled bluetooth, bad coverage (I live in SoCal and get tons of dropped calls!?), terrible customer support (show a Verizon tech in the store that your phone is malfunctioning and they'll do everything they can to argue that its perfectly fine).. and finally, I wanted an iPhone.

It's amazing how many things Verizon will charge you for. Mobile web? Thats airtime. vzwnavigator (unless you sign up for their laughably overpriced unlimited plans)? Thats airtime too. Checking your voicemail during peak hours? More airtime gone. You can easily use all your airtime on Verizon without even making a single call. Unless you want to pay an extra $40 a month for "unlimited use". Bu who knows how "unlimited" that is, with Verizon's artifical limits.

The funniest thing was when the CSR asked me why I wanted to cancel. I told him all the reasons, then mentioned I had already ordered my iPhone. He tried to sell me an LG Chocolate as an alternative to the iPhone. ]]>Sep 29th 2007 6:17PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
***It's amazing how many things Verizon will charge you for. Mobile web? Thats airtime. vzwnavigator (unless you sign up for their laughably overpriced unlimited plans)? Thats airtime too. Checking your voicemail during peak hours? More airtime gone. You can easily use all your airtime on Verizon without even making a single call. Unless you want to pay an extra $40 a month for "unlimited use". Bu who knows how "unlimited" that is, with Verizon's artifical limits****

Media net on AT&T charges you kilobytes,much more expensive than minutes.Voicemail during peakhours on AT&T, minutes of use. AT&T also charges 40$ a month for unlimited data, so where is the difference here? Your iphone has a required 20$ extra for data and visual voicemail, in additon to the 400$ price tag.

Now dont get me wrong eventually I may get an Iphone myself, but your arguements above arent just vzw issues, look around you'll see a lot of similar billing practices across the industry. ]]>Sep 29th 2007 6:41PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/

What are the other carriers doing for the customers? At&t already trying to upgrade their 3g network with out providing a current 3g coverage to all of their customers, having numerous dropped calls, selling out to Apple so now customers are losing more money since they have to deal with Apple with their concerns about their overly hyped iphones. ]]>Sep 29th 2007 8:24PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
You aren't saying that right about the $20 for data and visual voicemail. Yes, you pay $399 for the phone and have a 2 year contract.

Now, the $20 is for unlimited data and 200 text messages along with the visual voicemail. This is on top of my "old" family talk plan. I didn't have to change that when I got the iPhone.

Now, I was paying $30 for my blackberry plan with unlimited data and that's it. It didn't include any text messages.

So, with getting the iPhone, it's actually saving me $10/month.

So, it seems you are being a bit deceptive in your statement.

And yes...I dislike Verizon completely. I will never return to them. This is after being with them for many years (originally Airtouch in So. CA). All the previous posters are correct. Verizon love to nickel and dime their customers. The coverage is very bad in So. CA. Customer support completely sucks (this was a few years ago). It gave me great pleasure to cancel when my contract was up and to tell the rep that the service sucked. It gave me even more pleasure when I called to cancel my mother's service and tell that rep the same thing. They cannot argue with you when you keep telling them the truth of their service.


]]>Sep 29th 2007 10:08PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
I can't say the same about my experience with Cingular for over 2 years, and certainly not with Sprint - Sprint's CS reps didn't know anything and were rude to boot.

One of verizon's greatest assets is it's exceptional Technical Support crew. For us techies, there is no one better at VZW I've been able to talk to who get to the bottom of issues like those guys.

Just wanted to share my positive experience in the face of much "verizon hating" to D Train's post. ]]>Sep 29th 2007 11:11PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
Your assumption that everyone who has all Bluetooth profiles enabled is essentially using everything beyond the Handsfree profile to commit felonies and make (what you seem to deem) the tragic mistake of using anything other than Verizon's provided packages to do things like navigate underscores my statement that Verizon and its employees often seem to insist that they know what is best. My statement about the crippling of GPS was a direct shot at the BlackBerry 8830. Sure, I could use your VZNavigator service (for a monthly fee), or, if your company hadn't crippled the GPS receiver, I could have used a number of other solutions, such as the brilliant Google Maps, FOR FREE. And that's what Verizon is scared of. It's the FOR FREE part.

So my statements stand. Don't insult my intelligence by suggesting that the crippling of Bluetooth is in the interest of protecting the rights of content holders. It's the desire to lock down a revenue stream that drives these actions. And we all know it. In addition to what other posters have mentioned (trouble transferring photos taken on the phone, etc.), it's, AGAIN, VZW's insistence that they know what is best for their customers that floats to the surface, and not any of these other ridiculous arguments.

THANKFULLY, there remains some semblance of choice, and as such, I actually switched from using VZW for years to T-Mobile (I have a BB 8320). Sure, Verizon had an amazing network with excellent service, and I thought the customer service was top notch. But the carriers, in subsidizing and locking down their phones, are insisting that consumers view the handset and services as a package. And as such, the sum of Verizon's package sucks. Do some people just want a phone that works, with no bells and whistles? Sure; and maybe Verizon is good for them. It was for me for a number of years. But now I want more, and the perceived arrogance of your company annoys the living **** out of me. So I've spoken as loudly as one man can, and taken my business and money elsewhere.

Normally I don't respond to these sorts of things, but I felt the need to point out the fallacy of your statements.]]>Sep 30th 2007 12:21AMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 30th 2007 1:08PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 30th 2007 1:16PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 30th 2007 4:44PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 2:53PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
I can't tell if your a liar or a Verizon hater like most people here. I live in Southern California and the coverage is great. I havent had any drop calls except when I am talking to some people that have sprint and thats on their side of the call. About the "terrible customer support" I certainly disagree with that. I know by experience that the customer support is outstanding. I had issues with my MOTO Q back in the days and instead of giving me a diffrent model as a replacement they shipped me a "New" MOTO Q the next day. For some one who realy hates crippling or unfunctional phones you sure made a wrong decision getting an iphone. So you might not only be a liar but not as bright either.]]>Sep 29th 2007 7:12PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 2:54PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 3:02PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 3:05PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/WHY AREN'T YOU EXCITED
besides the pictures of the vx8800 and vx10000 have a new menu theme!!!!!!
VERIZON ROCKS!!!!!]]>Sep 29th 2007 3:09PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/get the picture?]]>Sep 29th 2007 3:14PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 3:14PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
You guys are with me on this right? Well except for The D Train, who obviously is a customer service rep with a chip on his shoulder. Hey dude, Comcast is hiring!]]>Sep 29th 2007 3:16PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 3:31PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 3:45PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
I wish I could switch to some other carrier, except I've had them all and their coverage (where I am) isn't as good as Verizon. Verizon is great in every respect (even customer service) except they're very slow with issuing new equipment.

And yea, i'm one of those! I bought a bluetooth module for my mac 2 months ago and have never gotten around to opening it up and putting it in. guess I don't need bluetooth that much :)
]]>Sep 29th 2007 6:50PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 6:54PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 3:31PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
it's really apple's fault since you can find other phones on AT&T will all these features (for example, the v3xx does all these)]]>Sep 29th 2007 4:05PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
http://www.tuaw.com/2007/09/28/90-days-later/]]>Sep 29th 2007 4:54PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 3:46PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/The phones will always suck including the above.
Phone hardware manufacturers spend millions of dollars on good software for their hardware just to have VZW rip it out and put the POS on it.
My E815 is far superior to my RAZR2 software wise. VZW's implementation is absolute garbage and for good reason, that is NOT the business they are in.
Didn't they already lose a lawsuit over the V710 a while back and bluetooth? What gives?]]>Sep 29th 2007 3:46PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 3:49PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Oct 8th 2007 11:52PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 4:02PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 30th 2007 7:28PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 30th 2007 7:51PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 30th 2007 8:52PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 4:33PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 4:34PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 4:37PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Sep 29th 2007 4:51PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/
I had both VZW and Cingular (now AT&T) service simultaneously while working for a company in Michigan. VZW's coverage was FAR superior to AT&T's. In addition, when I changed jobs and moved I could no longer get AT&T service at all. I switched entirely to VZW.

I originally got a RAZR when I signed up for the new contract. It's OK but still not my favorite phone due to some of the restrictions on content transfer.

I'll have to agree with some of the comments re: crippled bluetooth and a poor UI BUT...There is an answer...GET A SMARTPHONE! I'm a happy Treo 650 user. I also own a 6700 and a Samsung i730. My wife is currently using the 6700, as a matter of fact and absolutely loves it (esp now that it has been upgraded to WM6). With the smartphones I can use any 3rd party apps I want (as long as they are for the appropriate platform--palm or WM).

Yeah, I know the Treo 650 doesn't have EVDO/3G capabilities but it still works just fine for my needs and is RELIABLE. I too have been anxiously awaiting the i760 and the 6800 but I'm not holding my breath at this point. For now the i730 and 6700 are just fine.]]>Sep 29th 2007 4:55PMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Oct 5th 2007 6:45AMhttp://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/http://www.engadgetmobile.com/2007/09/29/verizons-juke-pearl-venus-and-voyager-get-outed/Oct 6th 2007 11:35PM