Apple voiding warranties, blacklisting hacked iPhones?

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nikki @ Sep 21st 2007 12:22PM

Yes, that is correct ...when you unlock a device ...the warranty is void!!

Neutral

supershawn @ Sep 24th 2007 6:50PM

@nikki. I am not sure which department you work for at ATT, but your statement is obviously not a company-wide policy. ATT gave me the unlock code for my Treo 750 after only two weeks of owning it. When the touchscreen died (not because of the unlock), they replaced it under warranty. They also provided me with the unlock code for the replacement handset. When the hard buttons died 5 weeks later, they replaced that handset as well. They also provided me with the unlock code for the third (second replacement)handset. Three handsets directly from ATT, three unlock codes directly from ATT.

Subsidy unlocking has absolutely nothing to do with warranty or repair.

Do you work for the same department that said HSPDA and WM6 would be available for the Treo 750 free by July 07? If so, your statement would actually make sense to me....

Neutral

nikki @ Sep 24th 2007 7:04PM

ok...for the smart people that have treo 750s...they also have known issues that would be covered either way under warranty...and your issues just happen to be some of the known issues... no i dont work for whatever department you are referring to..next time check known issues for treos before purchasing..you seem happy to have to go thru replacing your phone not once but twice..enjoy your 1 year warranty while you still have it.

Neutral

nikki @ Sep 24th 2007 7:10PM

btw... duh...we will give you the unlock codes if we have it...even if we (at&t) dont have it we will contact the manufacturer to get it.

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