iPhone bill unboxed by iJustine
For those new iPhone owners who have been wearing that touchscreen keyboard out by sending as many texts as your thumbs can muster, you've probably been greeted by an unexpectedly large box from your neighborhood carrier. For Justine, that meant receiving "over 300 pages" of detailed billing from AT&T that spelled out every single SMS (and call, we presume) sent and received. If we actually needed another reason to choose eBilling over the obvious alternative, this would definitely be it. Check out the video after the break.
[Thanks, Alex]
[Thanks, Alex]




















Reader Comments (Page 1 of 1)
CharlieX @ Aug 13th 2007 11:11PM
Seriously - what a sad waste of paper and ink and the postman's energy. It should be understood if you're hip enough to own iPhone, your hip enough to get e-billing on everything.
derX @ Aug 13th 2007 11:46PM
Wow, that bill just halved the world's air supply.
Daran @ Aug 14th 2007 12:17AM
I will save everyone the grief of having to say it, I'd hit it.
Big R. @ Aug 14th 2007 1:42AM
Way to keep it green Cingular/Apple!!
soleilnoir @ Aug 14th 2007 1:44AM
Perhaps Apple's next master plan is to destroy the rainforest...
Yubastard @ Aug 14th 2007 1:56AM
Kill Bill
Noel @ Aug 14th 2007 4:15AM
I dont understand what all the fuss is about. Hasnt at&t/Cingular always done this sort of billing before? They have always broken down your usage far before the iPhone was even a rumor and they are just continuing to do what they always have, so I really dont see how at&t can be blamed for any of this they are just doing what the customer wants/asks for. Its not at&ts responsibility to enroll its customers on eBilling its the customers! They are the ones who want to save a few trees.
kashif @ Aug 14th 2007 6:25AM
Yup... all the bills are like that; every call, message, and even data transfer. There was an article on SlashDot about it too. Yet I've heard of people getting huge boxes in the mail before.
John Wydra @ Aug 14th 2007 6:52AM
What's the big deal. Mine has been averaging 275 plus pages for several years, and they do print on both sides of the paper. The ebill can be viewed online, but don't try and print it out when there is a discrepancy or other billing issue for your records.
qwertyblue @ Aug 14th 2007 7:07AM
thats what happens when you spend 24/7 speaking to your girlfriends, and those youtube vids are just sooooooooo addictive
Doug @ Aug 14th 2007 10:54AM
I don't understand why everyone is so surprised by the huge bills their getting with their iPhone. I have had AT&T Wireless, then Cingular, then AT&T for a few years and the bills have always been like. It is mandated by the government that they account for every single charge on your bill.
When I had a Motorola SLVR my bill was regularly 100 pages. Now I have a Samsung Blackjack and my bill is usually 175-250 pages.
Doesn't everyone get all their bills and statements emailed to them nowadays? Come on save some trees people.
Mark @ Aug 14th 2007 11:28AM
Whee! What an occasion! Let's make a video about it!
Sex appeal will sell even a fcking bill-opening video.
William Murray @ Aug 14th 2007 11:30AM
If that girl is getting a 300-page phone bill, I'm surprised she has the time to make a one-minute video of mock surprise when she could be sending another 47 txt messages and padding next month's bill. I wonder if she even knows how to talk to someone face-to-face without holding one hand to her ear or twiddling her fingers multi-touch style in mid-air.
Ben @ Aug 14th 2007 11:54AM
Mandated by the government??? Hmm, my flat rate Sidekick bill is, um, 3 pages long. What I bet happened is the billing dept at Cingular/AT&T didn't get the memo that flat-rate data bills don't have to be itemized. Or they didn't buy the option/uprade on their billing system to print "iPhone data usage: Unlimited" on the bill. T-Mobile made this mistake once years ago with their Sidekick flat rate plan (unique at that time) and quickly fixed it. AT&T can too, and probably will given this debarcle.
Doug @ Aug 14th 2007 12:11PM
@ BEN:
There is this thing called the FCC Truth in Billing and Billing Format order that was issued in 1999 and amended in 2005 to include wireless carriers. Part of it says that carriers bills must "contain full and clear descriptions of charges that appear". This probably wasn't an oversight at AT&T's legal department. They probably interpreted this part of the rule differently than T-Mobile and decided to include details of every charge so they couldn't be accused of hiding anything.
Like I said, just have your bills emailed to you and save some trees.
MasterCKO @ Aug 14th 2007 2:44PM
@Doug
The carriers that have flat-rate data plans (AFAIK) have a simple "Data: Unlimited" or some such line as the listing for the charge required by the FCC (T-mobile mentioned above, Sprint I have now, VZW I had before). I think this can be chalked up to an oversight on someone's part at AT&T because flat-rate data plans are new for them. Though it's not that huge of a flub (given that they regularly print out multi-hundred page bills already), they'll probably fix it for the iPhone plan in the near future.
backbeat @ Aug 14th 2007 5:19PM
Same billing practice, regardless of device, regardless of flat-rate data or not. People will lower themselves to 'dissing at&t/Apple/imagined boogiemen just because they can do it semi-anonymously. Doesn't take a genius to do the math here. If only the bashers held themselves to the same level of full-disclosure. On second thought, that would require a spine. My bad.
Doug @ Aug 14th 2007 3:46PM
@MasterCKO:
Unlimited data plans aren't new for AT&T. I've had an unlimited data plan with AT&T Wireless (then Cingular, then AT&T) since sometime in 2004.
Jon @ Aug 15th 2007 11:14AM
Hell, when you sign up for the ebil they should give you a 10% cut on your bill with all the money you'll save them..
adagio @ Aug 15th 2007 5:12PM
working for AT&T I've seen bills from 100 pages up to 600 its nothing new and its hardly mobile gadget news
Robbie @ Aug 17th 2007 4:22AM
yes, its true, they do need to offer detailed billing. certain states require they send you detailed billing, whether the customer wants it or not. you do, however, have the choice of getting the paper or email version.
like someone on here mentioned, good luck printing your bill when there is a problem. i get my bill mailed to me, and it is usually 200+ pages. this is nothing new. i hold on to them until i feel i dont need the records anymore, and then i recycle them.
for states that don't require detailed billing, you can call customer service and ask them to remove the "Detailed Billing" feature from your account. you will start receiving only summary bills.
mike @ Aug 20th 2007 4:02PM
That is crazy. She does like 35,000 messages a month. I bet there are lots of people who beat her but just don't share it on the internet.
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