Cingular charges retiree $31,000 for calls he didn't make

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Dimitri @ Jan 30th 2007 7:24PM

I had the same problem with Cingular as Sean talked about above. After closing my account and transferring my number away, they kept charging me. The worst part was, every time I called them they said that they corrected it, and then I would get another bill.

It took many many months to get a credit for the money that I had paid (I had left on auto-withdrawl, so I had no choice). Eventually I got it, but only after hours of the most frustrating customer service I have ever experienced.

I am back on VZW and while they aren't my favorite company in the world, they are a head and shoulders above Cingluar. Oh, and the call quality is better too.

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