Cingular charges retiree $31,000 for calls he didn't make

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Sean @ Jan 29th 2007 10:55AM

From my experience, VZW will bend over backward for a customer. There is a reason that VZW has the lowest churn numbers. Customer service with VZW is awesome. I know a few people that have been with Cingular and ported their number. Cingular just kept charging them their monthly bill after they ported. They wouldn't refund or drop the charges either. VZW all the way.
~JMD

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