The date: November 16, 2006. The network: Cingular. Smartphone meets HSDPA for the first time on a North American market, with the
. We headed down to our local Cingular corporate store on that fateful day, trying to get a feel for what (if anything) the landmark launches were doing for foot traffic and sales. Much to our surprise -- our very pleasant surprise -- the store is busier than we'd ever seen it, with virtually everyone in the joint inquiring about that sleek new Samsung with a keyboard they've seen on the telly. As it turns out, the store didn't even have any of the bigger, more expensive, less hyped 8525s; the curious customers and would-be customers had all wandered in on the strength of the BlackJack alone. By the end of the day, they'd sold out. What is it about the device that has everyone fired up? More importantly, is it justified?
Before we dive into the phone itself, a quick note on Cingular's intense marketing blitz: "good job." No, seriously. Big Orange's smartphone offerings have never been more than a footnote in its consumer product portfolio, and in failing to expose everyday customers to the overwhelming joy (and, occasionally, intense sorrow) that smartphone ownership brings, the
Audiovox SMT 5600s and
Motorola MPx220s of the world have historically been all but pigeonholed to business duty. With the BlackJack, Cingular has done a complete reversal -- likely in response to Verizon's overwhelming success in marketing the similarly-styled
Q -- pitching young, hip music lovers (and anyone else with a couple hundred bucks to burn) the benefits of putting Windows Mobile in their pockets.
Anyhoo, onto the phone. For all intents and purposes, it looks like a second-generation Q: less plasticky, slightly smaller, and perhaps even a little more purpose-suited. Best of all, we hear black is the new black, so the BlackJack's got you covered in the fashion department.
Unfortunately, the phone's small outline comes at a price: usability. The battery could stand to put out a little more juice (more on that in a moment), and the keyboard is simply one of the tightest we've ever used. Even after extensive practice, we're still not as effective with the BlackJack's microscopic QWERTY pad as we'd like to be. At this point we've sorta come to accept the typos, but we can't shake the feeling that we'd be more accurate by leaps and bounds with wider, more closely spaced keys and another millimeter or two of width across the device.
Further complicating our typing woes was the phone's 220MHz OMAP1710 processor, which did a good job of buckling under the pressure at inopportune moments. Despite the fact that we never mastered the keyboard, we were still able to frequently type emails and text messages fast enough to get ahead of the i607's ability to process individual characters, leading to a frustrating lag between what you're typing and what you see. We also seemed to occasionally lose characters here and there, though with our clumsy digits fumbling over the keypad, it could've been our own fault.

From a productivity standpoint, we won't waste your time -- Windows Mobile is Windows Mobile, and there's not much to report here. Same goes for the utterly unremarkable 1.3 megapixel camera. Cingular and Samsung saw fit to throw in some extra goodies, including a Samsung-designed home screen that replaces Microsoft's default. Good thing, too, since Microsoft's was clearly not designed to work well on a landscape display. We're going to fault Microsoft here for not having the foresight to envision a landscape Smartphone and Samsung for failing to remove the defunct home screen entirely.
One of our favorite tricks on the BlackJack was streaming CD-quality net radio over HSDPA and completing the final leg of the music's journey to our ear canals via A2DP. We tested the setup using a pair of old-school Logitech Wireless Headphones for MP3 and it worked like a champ; our only gripe is the wireless audio's toll on processor utilization. When you're getting your A2DP on, using the BlackJack for anything else is pretty much an exercise in futility -- it'll respond, but
very slowly. All in the name of battery life, we s'pose.
Ah yes, battery life. As we mentioned before, the BlackJack's thin form doesn't allow for much of a battery; draining it completely in an 8-hour period is a pretty simple task with moderate use (particularly in 3G areas). We've caught wind that the standard 1200mAh piece can be upgraded to an 1800mAh one with a new, bulbous battery cover (
sound familiar?), though we haven't had an opportunity to try it. Users expecting the BlackJack to be their day-to-day workhorse are probably well advised to investigate the extra juice.
Bottom line: yes, the BlackJack is (perhaps by design) a jack of all trades and master of none. It's a device of many, many compromises. And yes, Windows Mobile 5 is its same ol' quirky self. Be that as it may, we find that it slots swimmingly between the power-above-all 8525 and the lesser
SYNC, striking a balance between functionality, fashion, and broadband data that no other Cingular phone is able to --
for now, anyway.
Reader Comments (Page 1 of 1)
tnkgrl @ Dec 31st 2006 2:14AM
I was there too, on Nov 16, 2006, picking one up... I've documented my experiences with my BlackJack in my blog http://tnkgrl.wordpress.com - I'm pretty happy overall!
My battery life is acceptable with about 2 days between charges, including 2 hours of talk time and 1 hour of MP3 streaming from SOMA FM http://www.somafm.com - I use TCPMP and set it to 3G only (I'm in San Francisco so I'm covered).
I primarily use it as a data device to tether my OQO via Bluetooth PAN or my MacBook via USB. My main voice device is still my Nokia N80 (soon to be replaced with teh N95).
hondaguy @ Dec 31st 2006 2:43AM
i use mine for business everyday and i am very happy with the battery life, considering its size. i have it locked to gsm only as i do not need 3g usage. i use the phone for 1.5 to 2hrs everyday, i have my emails pushed out to me as they arrive, i surf the web at edge speeds for 30-40min per day and i use the calendar and other basic functions quite a bit and i am able to get more than 1 day out of the battery.
Alan @ Dec 31st 2006 4:59AM
After seeing the BlackJack a few days ago in the store, I want one now... mostly because of the HSDPA and the small form factor. Though Windows Mobile is not something I'm very thrilled about.
Either I'll end up getting this in a few weeks to replace my SLVR, or wait for the hyped up Apple iPod phone.
Brian Sugarman @ Dec 31st 2006 5:17AM
Ehh. I had one, got sick of it pretty quickly. Nice speeds on the web, but that's about all I liked about it. The keyboard wasn't great, and couldn't keep up with me, often losing characters like the author of this post described. Treo keyboards are still top notch compared to anything else I've used. Battery life sucked. I'm not a big WM Smartphone fan, I feel that it is too limited when compared to WM PocketPC, which is probably why I got rid of this thing so quickly. I'd take the 8525 over the Blackjack anyday.
Jason Gensburger @ Dec 31st 2006 9:59AM
I have had the Blackjack for a few weeks now and I can definitely say that the battery life is horrible. I was wondering at first why they provide two batteries with the phone. Now I know why. All in all, the phone is pretty good and has a lot of useful features but the system freezes a lot and you have to "reboot" or power cycle the phone to make it work. I have experienced a lag sometimes in trying to type in web addresses, which has been frustrating. I bought this phone to hold me over until the Treo 750 comes out, so as soon as the Palm gets on the market, I will be switching.
Archie @ Dec 31st 2006 1:16PM
i purchased one of these the day after it was released. let me first say that i have never had to recharge a battery in less than a day. i currently don't have a car charger either. one of the more interesting things about that is that i have had days where i have spent more than 3 hours online using the umts radio. granted i didn't make very many calls that day but i honestly have no problem with the battery life and i'm a pretty heavy user. also you cant beat a windows mobile/hsdpa combo when you need to tether your phone without paying those ridiculous plan fee's
tedp @ Dec 31st 2006 3:05PM
I am a Blackberry user. I had a Blackjack, took it back 2 days later. The design and styling is what I really liked, thought I'd give it a second chance and bought another one, took it back 2 weeks later. Poor battery (
tedp @ Dec 31st 2006 3:55PM
I am a Blackberry user. I had a Blackjack, took it back 2 days later. The design and styling is what I really liked, thought I'd give it a second chance and bought another one, took it back 2 weeks later. Poor battery (under 1 day) and the mistyped words were the dealbreakers. This is my 4th attempt this year to leave RIM and go with Windows Mobile. In the end I always come back. I just cant give up the crack. Treo's are too big when you can get all the same stuff on a BB Pearl.
Tony @ Dec 31st 2006 7:02PM
Yea BlackBerry is the only way to go. I also have a Pearl.
ventivent @ Dec 31st 2006 7:12PM
I've been looking for a smartphone replacement for my i-mate JAM for almost 2 years. I've tried the Motorola Q, Treo 700p, HTC StarTrk. I finally settled on the Samsung Blackjack last month. I find the battery life to be more than acceptable if you turn off the 3G and use EDGE, which is plenty fast for web browsing, and even streaming internet radio. The form factor, QWERTY keyboard, Outlook integration, reception and voice quality are all excellent.
Dustin @ Jul 25th 2007 8:09AM
How do u turn off 3g????? cause i never use it and if its gonna suck my batt. why have it on right? :)
Richard @ Dec 31st 2006 7:37PM
3G is cool, but what's the point if - because of the OS - you can't edit a word doc.
One word - for now: E62.
Robin @ Jan 1st 2007 10:41AM
I've had my Blackjack for over a month and have been very happy. I have the Samsung extended battery and although it makes the phone slightly thicker, it does not come anywhere near "bulbous" as the review indicates. It's still smaller than a Treo and other devices. I've owned everything - from Treos, to HTC's, to Nokia (the E61, the N70), and although I don't love Windows, the Blackjack is better than any of these in a number of respects. The radio frequency is much much better; call quality - much much better, too. I don't need to type at super-fast speeds, and so have found the keyboard to be fine. If you're the kind of user who needs decent performance in all areas, and don't expect a smartphone to take the place of your computer, then the Blackjack is probably a superior choice - particularly if you care as much about the phone functionality as you do about the other features.
Juice @ Jan 1st 2007 1:50PM
Check my review of the BlackJack.
http://www.qwertybar.com/blackjack
I got a video of me Slinging!
maevro @ Jan 1st 2007 10:53PM
I too purchased this phone the day it was released, giving up my Nokia e62. It was between the BJ & the 8525 and since I had the 8125, I opted for the slimmer Blackjack.
I am in 3G 80% of the time and I love it. I don't need WiFi and don't miss the touchscreen. I love WM5 phones over Symbian and this phone suits all of my needs.
I picked up the extended battery and cover and the battery is perfect. People who were upset with the battery performance will be very happy. The new cover comes out flush with the camera lens bump so it looks very nice, unlike that link to the 3125.
I get new phones pretty often and would love to go to the Blackberry 8800, but that will not be 3G, so it looks like I will be sticking with my Blackjack for a while.
Cheers!
Jon @ Jan 2nd 2007 5:21AM
Sounds like all the same gripes I have about my Motorola Q: short battery life, keyboard that makes me yearn for T9 again, and the futility that is WM5. One of these days it's going to join my old Nextel at the bottom of the river next to my office. It seems - to me, anyway - that the perfect smartphone still doesn't exist.
Marc @ Jan 2nd 2007 1:44PM
I use Slingbox mobile and that's a REAL battery suck. I seemed to have solved the horrible battery drain by turning off the push email feature. I still use 3G though. After signing up, I changed my data plan from smartphone to the same priced media plan so now I can get the video and audio streaming features from Cingular as well. Speeds are the same and data is unlimited.
joerodz @ Jan 2nd 2007 12:39PM
look guys and gals. With this phne you are buying style not productivity. Example no office editor like word, sheets, powerpoint you only get a document viewer. Something is better than nothing. So you buy entretainment . So what. You can can have nore productivity and usability wih Nokia E62 Symbian pretty fast EDge (160kbps) hey its not 3g but cingular video works and its ok with me. I can edit word , sheet and powerpoint. you get the idea.
btw happy new year
Steve @ Jan 2nd 2007 6:42PM
So please help me decide between the Pearl or the blackjack with Cingy? My razer is dead and I need to get something this week. Tell me your thoughts and why
Josh @ Jan 2nd 2007 10:00PM
Granted, it is a different network, and it isn't 3g, but how does the dash/exclibur compare?
Saif @ Jan 3rd 2007 11:26AM
I feel you, Richard (#11) -- when I heard about the release of the BlackJack, mere weeks after I took home my Nokia E62, I felt a ton of remorse over not waiting for a device with HSDPA. From the reports, though, it seems like the E62 pretty much destroys the BlackJack in terms of usability. I love the wide keyboard, the massive screen, the Symbian OS (over Windows Mobile 5), and the fairly decent battery life. The *only* thing I envy about the BlackJack is the 3G data for on-the-go web surfing, but really, I'll take a slim and convenient/usable device like the E62 to tide me over until a much better 3G QWERTY smartphone comes out. HTC Cavalier, perhaps?
Anyone who's currently restricting their BlackJack to EDGE or GPRS speeds, you might as well save your money and get a Nokia E62 or HTC Excalibur (T-Mobile Dash).
Patrick @ Jan 3rd 2007 9:15PM
@ Saif --
I switched from the Nokia E61 to the BlackJack, and the size difference alone heavily favors the BlackJack -- it's so small, and the pictures don't do it justice. I found the E61 to be quite slow (and I've read the same for the E62), and taking a lot of clicks to just make calls. I love the thumbwheel on the BlackJack. Not a Windows fan, but Windows Mobile was refreshing after the Symbian on the E61 and the Palm OS on my Treo before that.
Mike The Dude @ Jan 15th 2007 3:13AM
Does anyone know how easy it is to switch between GSM and 3G? I wonder if you can leave it in battery-saving GSM when you aren't webbrowsing, then switch into 3G to take advantage of the wireless broadband.
Mine arrives from Cingy next week sometime.... can't wait!
Daniel @ Jan 15th 2007 5:25PM
I haven't experienced the lag with text input, nor do I feel that the keyboard is too tiny -- but it is pushing the limits; I feel that it's a good trade-off for such a tiny, light-weight device. Admittedly, my fingertips might be a bit on the small side. But I can sympathize with the occasional dropped letters mentioned in your review (which I know that I've pushed). It's not entirely our fault.
As for the ease with which the battery is depleted, I agree -- after an all-day business trip, a few hours of phone time, four or five emails, and a few dozen photos, the blackjack kind of poops out by around 5pm. However, your review failed to mention (perhaps I missed it) that it comes standard with an extra battery and charger, which can be swapped out in a pinch, something that I need to do at least one day each week.
dee @ Dec 16th 2007 6:41PM
i didnt really read any of the article thing
but i had a black jacj got it about a month and a half ago , it fell once out of my pocket and the screen got green , sisnt break tho and half the keys stoped working so i called cingular and just bc it was like 5 days more than 30 they said the couldnt do anything i think thats fuckin hella shitty bc i spent so much fuckin money on that shit and it broke and the fuckin company said they couldnt do shit about it
i fuckin hate cingular