well, as with everything in life, there is a trade-off here. would you rather have verizon's reliable and large ev-do r.0 network and JDP&A top-ranking customer service, or a spotty, highway-only ev-do r.a network with the crap-bot being your customer service specialist? maybe sprint should dedicate q4 to hiring some actual customer service reps, not revamping a network that still needs fixing.
Reader Comments (Page 1 of 1)
-_- @ Aug 3rd 2006 1:39PM
well, as with everything in life, there is a trade-off here.
would you rather have verizon's reliable and large ev-do r.0 network and JDP&A top-ranking customer service, or a spotty, highway-only ev-do r.a network with the crap-bot being your customer service specialist?
maybe sprint should dedicate q4 to hiring some actual customer service reps, not revamping a network that still needs fixing.