Alltel, America's Largest Network?
Ok,
cellphone quiz! Question one: which wireless carrier has the most subscribers in the US? Verizon would have been a lot
of peoples' guess, but if you answered Cingular, good on you, they're up to about 56 million now.
Question two: who has the smallest amount of subscribers in the US, not counting strictly small regional carriers and
MVNOs? Nope, it's not T-Mobile (they have over 20 million now), it's Alltel, with their 15 some-odd million. Question
three: who has the largest network in the US? Well, according to Alltel, the answer's not Cingular, nor Verizon,
Sprint-Nextel, or T-Mo. It's them.So after we noticed Alltel's seemingly spurious claim not too far back, we decided to look into the matter. Regarding Alltel's emboldened stake in having "America's largest network," the disclaimer on their page says the following: "Largest Network Claim: Based upon analysis by an independent research company in December 2005, which compared marketed coverage patterns at the time of their creation of each wireless carrier without allowance for variations due to electrical interference, customer equipment, topography & each carrier’s translation & defined preferences of their own internal engineering data."
Well, that didn't really help very much -- in fact, that's nearly incomprehensible. But in plain English it sounds like the firm that conducted the analysis was comparing the coverage of each carrier's network at the time it was originally rolled out, and did not take into account carriers' own "internal engineering data," i.e. carriers' data on their own networks. Surely Alltel would never make this claim -- and fashion a marketing campaign around it -- based on such dubious information. So we contacted their VP of PR, Andrew Moreau, and asked for: a) a statement regarding these claims, b) a copy of the study, c) to know who conducted the study, d) information on where the study could be found, and e) hard figures on the study. Click on to see what we found out.
Alltel's Vice Prez of PR met our queries with two rather terse replies. (Since neither of which disclaimed them to be unofficial or off the record, and we asked for a statement on the claim, we will republish them here.) The first simply said: "Our wireless network -- built out and lit -- covers more square miles than any other carrier. Hope this helps. Andy." And the other, sent in reply to asking for more information simply said: "It's more s.f. covered than any other provider." That's it. Not even a "Hope this helps. Andy."
Now, we had a pretty difficult time tracking down any solid figures for square mileage covered by the big four (and we're sure as soon as we publish this we'll get flooded with the information we're after). But from what we could tell the biggies play in terms of millions of square miles -- not square feet. We did have some vague figures (for example, Verizon covers "more than two million square-miles," Sprint covers "more than 2.8 million square miles."). And, of course, measuring coverage isn't an exact science; roaming partnerships, spectrum sharing, indefinitely dead zones or areas with just generally crappy service can make it a difficult proposition to accurately gauge. So let's go check out the carriers' latest maps and see just how much of America these guys are really claiming to cover. We know coverage maps aren't the benchmarks of coverage accuracy, but we think they could help illustrate the point.









So what have we learned? Well, obviously carrier agreements and roaming makes coverage with your provider vary drastically -- literally, your mileage may vary. If you're roaming in an AMPS only area and you've got a straight up powerhouse EV-DO device, you're out of luck -- as many unsuspecting people have learned the hard way. And then the aspect of 3rd party coverage (companies that lease out their own network capacity to carriers, kind of like a meta-MVNO) can make accurate gauging even more difficult. But we can't avoid the fact that Alltel has some explaining to do, and they could start be releasing the study they're basing their "America's Largest Network" claims on, for one. (As stated above, our request for a copy or any information was rejected.) No more convoluted technicalities when it comes to where you get cell access -- that would be a great start when making such superlative statements, and goes for all carriers.










Reader Comments (Page 1 of 2)
otto @ Apr 27th 2006 12:15PM
They say their claim is based upon the size of the network when deployed. Does that mean, the day they opened for business? And if they DID have the largest network back then, who cares? I am using today's network, and it looks like TODAY, everyone has a bigger network than them.
That, and the fact that they were still charging $.10 interconnect fees (as in, press "send" and pay a dime) into 2000 would keep me from ever considering them, anyway.
strider_mt2k @ Apr 27th 2006 12:30PM
They are speed holes!
They make the network go faster.
Ya.
darkmoon @ Apr 27th 2006 12:38PM
That Sprint map is somewhat inaccurate. A lot of that map is digital and/or analog roaming. So actual coverage is actually a bit smaller. Dark green and orange is their actual extent of the buildouts.
Mark @ Apr 27th 2006 12:55PM
Okay, EVERY map you showed other than Alltel's included roaming coverage! Much of which is *on Alltel* (even what's shown as "Sprint Native" in Montana is actually a Strategic Roaming Alliance with Alltel). Alltel (in former Western Wireless markets) runs tons of GSM T-Mobile roams on. Verizon uses them extensively as well.
BTW, the map you showed for Alltel wasn't coverage either - it was licensed area, which is substantially larger.
This article is so poorly researched and so misleading, it's hardly worthy of comment. NOT ONE of the maps you showed reflect a carrier's coverage. Only (for Alltel) their licensed area or (for everyone else) their PLAN coverage including all their roaming agreements.
Alltel does have the largest network, amazingly enough. Why? Because they bought Western Wireless. Western Wireless built out huge chunks of rural America nobody wanted to cover, provided all digital technologies (TDMA, CDMA, and GSM) - though only sold CDMA to their own customers - and raked in the roaming revenue from everybody when their customers traveled through their territory. It worked out great back in the day when roaming was expensive, but that hayday came to an end with more competitive roaming agreements, and they were the perfect buyout target for Alltel.
Hence, yes, Alltel DOES cover more square miles. And every other map you showed was including at least some Alltel coverage...
Mark @ Apr 27th 2006 1:02PM
P.S. (read my comment below as well about how terribly researched this article is). Here's the real coverage maps (Alltel doesn't have one since Prepaid maps usually show this, but Alltels prepaid includes free roaming on Verizon):
T-Mobile:
http://www.t-mobile.com/coverage/prepaid.aspx
Cingular:
http://onlinestorez.cingular.com/cell-phone-service/images/maps/crops/payasyougo.gif
Verizon:
http://cache.vzw.com/images_b2c/maps/national/prepay.gif
Jim @ Apr 27th 2006 1:16PM
Why are you comparing Alltel's "native" map to the other providers' maps that include roaming areas? If that is the comparison you wish to make, should you not use Alltel's "National Freedom" map, rather than a map of their licensed areas? Or if you wish to only include native coverage, (which is what Alltel is really claiming--the largest native network in terms of land area covered) you should compare the Alltel map shown to maps of the other carrier's "native" service areas.
rob @ Apr 27th 2006 1:25PM
#3: that is their whole network, i can verify as i have driven quite a bit of it. the dark green is EVDO coverage and that is actually larger than pictured.
on a side note, alltel is freaking dumb. i was talking to a rep that tried to tell me they were better than sprint and verizon because alltel is cdma while sprint and verizon are tdma...dumbas*
i was like.....riiight so when i called 411 in springer and got alltel my phone had magically turned into a world phone right?
D @ Apr 27th 2006 1:34PM
Dark green is sprint's "built out and lit" network.
Look at the key for the map
http://www1.sprintpcs.com/explore/coverage/NatwideNetwk.jsp?FOLDER%3C%3Efolder_id=1441563&CURRENT_USER%3C%3EATR_SCID=ECOMM&CURRENT_USER%3C%3EATR_PCode=None&CURRENT_USER%3C%3EATR_cartState=group&bmUID=1146159007238
Terrence @ Apr 27th 2006 1:34PM
oops....
flamer's grill @ Apr 27th 2006 1:34PM
Could alltel actually have "the largest network in america" like they claim? Based on the maps above... yes.
Take Sprint's map, for instance. Their coverage is extensive, but their coverage map includes their comprehensive set of roaming agreements with just about everyone. See the dark green and yellow spiderwebs on top of the light green on sprint's map? That is Sprint's (and Sprint's affiliates) NATIVE coverage. Meaning: your cool data packages will work on the dark green/yellow areas ONLY. Go into roaming at the Hoover Dam and want to upload your awesome pictures to your picturemail account? Can't do it. Have an older plan that doesn't include free roaming? If you travel outside of the dark green and onto the light green, you're gonna be shocked and awed with $0.45/minute in roaming charges. Sprint's native network is actually smaller than T-Mobiles; the difference is no one will allow T-Mo to roam onto their network and everyone seems to play nice with Sprint.
Verizon's map is more of the same: roaming mixed in with native network coverage, only they don't actually tell you. An accurate snapshot of verizon's actual network would be their Get It now coverage area, which is substantially smaller. That canadian coverage? Also roaming.
One thing Sprint CAN claim over alltel is POPULATION coverage. Sprint, by virtue of the their universal PCS licenses, has coverage in every major market in the US. Cities are densly populated, containing massive populations in a comparatively small space. In effect, Verizon, Cingular and Sprint can all claim they cover "98% of America's population" or whatever. Now, notice Alltel's map: their coverage surrounds but does not cover just about every major city in the states they cover. So if you can't claim population coverage, you gotta claim you're good at something.
Another misleading fact about these maps: analog is included as roaming coverage. That's fine if you have an older phone, but if you have a spiffy V-Cast or Power Vision phone? Digital only - no analog radio is included in these phones. Cingular and T-Mobile's map don't seem as complete as their CDMA competitors because they do not include analog (if they still have any to begin with).
So if alltel's coverage map includes only their native, owned and operated network than they may indeed have "the largest network in america(tm)(r)." If you live in the stix and need a reliable phone, alltel would probably be a great choice. Why don't they focus on this aspect? The bane of every Nextel and T-Mobile subscriber's existence is trying to find signal when you're lost in the middle of nowhere. Instead of vaguely and perhaps dubiously describing their network as "the largest," why not explain their rural reliability in a more accurate and creative way? One that will not attract the scrutiny of every technology journalist blogger on the internet?
drew @ Apr 27th 2006 1:41PM
Please do more investigative reporting like this in the future. New gadget pics are ok, but I want to become a more knowledgeable cell user.
flamer's grill @ Apr 27th 2006 1:45PM
Damn, beaten to the punch. I gotta quit my job and just write comments for a living.
mapajegio @ Apr 27th 2006 2:27PM
Verizon's "Canadian" coverage shown on their map is simply coverage provided by Canadian carriers (Telus, SaskTel, Bell, etc) as roaming agreements. It's a deceiving map in that regard....and it's coverage definitely not provided by VZN.
darkmoon @ Apr 27th 2006 2:33PM
heh. in regards to #7...I helped build it, so knowledge base of the backend sort of trumps your driving knowledge.
In any case, dark green isn't EVDO.
http://www1.sprintpcs.com/explore/coverage/NatwideNetwk.jsp?FOLDER%3C%3Efolder_id=1441749&CURRENT_USER%3C%3EATR_SCID=ECOMM&CURRENT_USER%3C%3EATR_PCode=None&CURRENT_USER%3C%3EATR_cartState=group&bmUID=1146162293156
Sprint's network is composed of Sprint's metro networks, and Sprint affiliates. You don't see any change in the network, but you're actually on an affiliate network the majority of the time you're outside of major metro areas. For example, Airgate, Alamosa, and some others are prime examples. It's not Sprint network, it's an agreement as an affiliate market that Sprint or other affiliates won't buy out spectrum and compete in the same market.
So Sprint's true buildout IS indeed the dark green.
Ryan Block @ Apr 27th 2006 2:43PM
Some very interesting points, which I've used to update the article. Thanks for the input! Hopefully this will paint a slightly clearer picture, even if it's still a pretty convoluted topic to try and tackle.
Best, Ryan
Stephen Mortensen @ Apr 27th 2006 2:43PM
I think every last one of you COMPLETELY missed the point. the point is it's a potentially bogus claim based on information that could not ever possibly be obtained. and the fact that if it were true, the PR people would be more than happy to talk hours and hours with you about how true it was.
it's not a piece to say "see, verizon IS better" it's a piece to say "alltel are misleading at best"
Jim @ Apr 27th 2006 3:07PM
No #15, I think you are completely missing the point. Just because a poorly researched article on the internet questions Alltel's claim of having the largest network (in terms of geographical area covered natively) does not make the claim bogus. Look at the maps posted above...the only other carrier that comes close to having as much native coverage (in terms of geographical area) as Alltel is Verizon.
k9scout @ Apr 27th 2006 3:22PM
First of all roaming areas and coverage areas aside nobody brings up the point that ALLTEL sells many of the phones that Verizon carries but without all the crippling. I own a PPC-6700 (a.k.a. HTC Apache) and their service plan is great. I have uncrippled Bluetooth and I can connect my phone to my computer and use it as an EV-DO card. I can do this for $40 a month. I have also heard that they will also be carrying the Moto Q soon after Verizon does (within a mouth). Their prices are better than Verizon on price and capabilities.
So when on your last podcast you guys were wondering why there is not a company out in the middle, one that provides uncrippled phones and one that offers cheap wireless broadband I was confused. I believe Alltel is that company.
Patrick @ Apr 27th 2006 3:29PM
#15 - So, it's not the substance of the accusations but rather the accusations themselves that count?
Jason @ Apr 27th 2006 3:56PM
The point being lost here is not who's is bigger/better, but when some carrier makes a claim they need to back it up and make information available. Alltel made a HUGE claim, but has not provided any data to back it up, period. This in turn led the reporter to make use of other rescources available to the general public, namely coverage maps published by the carriers, and that leads to more questions than answers because of roaming agreements in place. We all need to back off Ryan and get on the Carriers to provide verifyable info when a claim is made.
My 0.02
Jason
Scott @ Apr 27th 2006 4:36PM
Ryan, I'm glad you've revised the article to include the other carriers' native/pre-paid maps. All the wireless providers have their issues, and maybe Alltel is being a bit coy about the claim of coverage area. But, I think Alltel is a national provider even though your site and many other Engadgeteers may not think so. Alltel is not always behind the competition with things, either: The PPC6700 and RAZR V3c were released before Verizon's cripple versions. And Suncom's Mobile-to-Anyone has too many restrictions to compare favorably to Alltel's My Circle.
Stephen Mortensen @ Apr 27th 2006 4:40PM
#18: in this case, yes. It's entirely Altells fault too because they've given no indication that they can back up their claims and Ryan used the best (only) information at his disposal to try to prove it one way or the other, and successfully proved absolutely nothing in the process and THIS IS THE POINT! Altell should not make these claims unless it is true, agreed? then shouldn't they have the decency to prove it instead of do loop-de-loops around the subject when called straight up on the issue?
and I never said it was bogus (neither did Ryan) I even said "Potentially bogus" in my comment. please reread it.
Rich @ Apr 27th 2006 5:41PM
Every network tries to 'big up' their own coverage. I remember a while back, Orange in the UK boasted that they had more cell sites than Vodafone or (as then) Cellnet. Of course they did -- Voda and Cellnet bagged the better 900MHz spectrum; whereas Orange (and One2One, now T-Mobile) got the 1800MHz frequency. The problem with higher frequencies is that they have lower penetration. Therefore Orange *had* to have more cell sites than Voda or Cellnet to get the same coverage!
On a different note... why on earth is pre pay coverage worse than post pay? Is most of the US made up of old skool equipment? Every BST and MSC in the UK can accept pre pay; how are things done differently in tghe US? Just wondering...
j.j. @ Apr 27th 2006 5:43PM
There seems to be an epidemic of this kind of misinformation in carrier advertising these days. Sunday, the Boston Globe ran a piece about Cingular's claims, which cited another (maybe the same?) anonymous research firm.
http://www.boston.com/business/technology/articles/2006/04/23/the_fewest_dropped_calls/?page=1 Statistics mean nothing if they are not backed up and if the methodology is not transparent. If the research were really by a leading company, wouldn't they say so? T-Mobile at least cites JD Power in their commercials...
Mark @ Apr 27th 2006 5:50PM
"On a different note... why on earth is pre pay coverage worse"
Prepaid are the ACTUAL coverage maps. The ONLY carrier that allows roaming on other carriers networks with prepay is Alltel (and even then ONLY on Verizon). That's the problem with this comparision - he compared Alltel's native service to everyone else's national free roaming plan!
Stephen Mortensen @ Apr 27th 2006 6:00PM
22. no, he didn't. he pointed out in the captions what what the carriers network. did you people just look at the pictures and skim the article or something?
Rich @ Apr 27th 2006 6:23PM
Dear god, why no pre pay roaming? Pre pay customers in Europe can roam on pretty much any other GSM network. Does CDMA not have an equivalent of CAMEL?
flamer's grill @ Apr 27th 2006 6:45PM
Steve M:
Mark is referring to Ryan's initial post at around 12:30 PM EST today - he has since updated maps and descriptions based on the comments above.
Andrew @ Apr 27th 2006 8:19PM
the worst part of all of this is that every network will change over time. there is never a true snapshot of everyones network to compare. i live in MN and i know cingular plans on an 88% increase in coverage and t-mobile claims a similar increase in the comming year. verizon will be putting up new towers and so will sprint. they will all re-sign contracts and let others expire. in otherwords by the time you read this article none of it's information will be relevent.
Stephen Mortensen @ Apr 27th 2006 8:44PM
Andrew: I didn't even read the post till he'd changed it and I'd posted #15, then people took issue with it. so I'm blissfully unaware of it's prior state.
Karen @ Apr 27th 2006 9:09PM
I can verify that Alltel's claim is incorrect. Try to shop from Oregon or Washington State, and there is message - No Service at this time. However, the area is deep blue.
PPPFFFFFTTTTT.
Sascha Segan @ Apr 27th 2006 9:14PM
Rich: It's not a technology problem, it's a business issue. GSM customers on prepay here can't roam, either. US carriers generally consider prepay to be the low-revenue bottom of the bucket, and don't see why they should spend money on roaming deals for that segment.
Jerry @ Apr 27th 2006 9:19PM
Hey guys i'm from India. and i find it strange that there are actually several parts of the US that are NOT covered by the bigger cell companies. We got at least 3 carriers here who can claim nation-wide coverage on their own network. and arent the phones backward compatible over other networks? okay here we have just GSm and CDMA, not so sure about how it goes down in the States. Hust my thoughts
flamer's grill @ Apr 27th 2006 10:04PM
Jerry:
The US is a very large country. India is large as well, but it is still only about half the size of the US, geographically.
For the most part, those areas not covered in the US are either not populated, contain rough terrain, or both. It doesn't make fiscal sense for service providers to build towers in remote locations where there are no potential customers. That is why you see cross-country interstates covered by strong signal and the surrounding uninhabited areas barren of signal - there is coverage where people are. Not where they aren't.
BC THIRTY @ Apr 27th 2006 10:14PM
These are all some really good points. Lets remember that Verizon and Alltel have an excellent roaming relationship. Most of Alltel's coverage in any major city is using Verizon's network and a lot of Verizon's rural coverage especially in NE, KS,OK and AK is Alltel's. Combined with roaming agreements you defiantly get the largest coverage area in America isnt the bottom line what really works how and where you need it. I dont think anyone with a little bit of wireless knowledge can argue that either Verizon or Alltel will give you the best overall wireless experience that actually works better and in more places And Isnt that what really matters.
Alex Hughes @ Apr 28th 2006 12:07PM
Alltel does have a huge coverage area for how small of a company they are. In most parts Sprint or Verizon will roam on them in the boonies. Their network sucks generally but goes off into the wilderness where other providers won't...
D @ Apr 28th 2006 1:27PM
Look on page 35 of the analyst presentation. It gives a comparison of the big four and Alltel.
D @ Apr 28th 2006 1:35PM
http://media.corporate-ir.net/media_files/irol/74/74159/06analyst/06atanalystday.pdf
Matt C. @ Apr 28th 2006 2:26PM
My wife used to work for Alltel, until the bastards laid them off, and as of a couple of months ago, this was their claim on thier marketing data:
"Alltel has the largest American owned Cellular network in the country".
THIS is where it gets into some fun semantics.
a.) Largest Fully American Owned
This statement kills off Verizon and T-Mobile, since neither are wholly American Owned.
b.) Cellular Network: This kills off Sprint and Cingular, since both Sprint and Cingular use mixed (850/1900mhz) service, and technically Cellular is referring to 850mhz carriers only (since 1900 is TECHNICALLY PCS, not Cellular).
Gotta love Semantic word play in advertising.
-olly
Conrad @ Apr 28th 2006 2:58PM
Why is no one talking about Cingular's claims that they have the least amount of dropped calls as found by the "leading independent research agency"? Alltel's coverage map is clearly based on square miles covered by spectrum they own - not a claim that is made to clearly market themselves as something they are not.
Paul Green @ Apr 30th 2006 2:51PM
T-Mobile prepay is introducing roaming. Right now you can only roam on Symmetry around Quincy, IL. It is at the same rate as on-network.
Prepaid pays more per minute, so why not?
Jason @ May 1st 2006 2:05PM
Sprint has the largest American network! Almost to 260 Native, and 295 with roaming. Sprint also has roaming into Canada and into Mexico.
300 Million POP is the entire US covered, so Sprint wins in having the largest network.
M.T... @ May 1st 2006 2:20PM
i agree that sprint has one of the largest network.
but nextel has the largest native network. nextel reaches 263.
Here are the numbers
Nextel 263 native
Sprint 250-261 native
Cingular native (Confusing, 270 WITH ROAMING. Native unknown)
Verizon 246 native
T-Mobile 220-230 native
WITH ROAMING
Sprint 295 With/Roaming
Verizon 285 With/Roaming
T-Mobile 280 With/Roaming
Cingular 270 With/Roaming
Brian Zhan @ May 1st 2006 2:51PM
The Alltel native coverage map is (licence Coverage areas), not actual coverage. They are as of now two different things. Both Alltel and Verizon share networks. So both of their coverage maps display the other company's network coverage. This is a fact. So nither Alltel or Verizon own the largest network.
Nither does Cingular, but Cingular has been claiming all kinds of lies lately (Fewest dropped calls).
There is just too much lying going on between carriers and the government should step in and clean this up!
Erich @ May 3rd 2006 10:17AM
M.T: Whatever those numbers mean, they don't translate into quality of service in my experience!! I have several friends who have Nextel, and while the 2-way seems to work everywhere, the actual call coverage is HORRIBLE. Seriously, like 70% of the time you might be able to make a call, and 50% of the time you'll be able to complete that call without it being dropped!
I used Sprint between '97-'03 and I NEVER got the coverage that my Bell/AT&T, and Verizon friends got. I ported to Verizon in '03 and never looked back, my phone works virtually everywhere now, and if it isn't getting service... neither is anyone else's.
I wish I could get Alltel because they don't cripple their phones like Verizon does, and they benefit from all the roaming CDMA coverage. Unfortunately, you can't buy phones from them in the greater Cincinnati area.
Piotr @ May 10th 2006 9:51PM
I just have to put my 2 cents in, as an Alltel customer and all. As a military man, I have traveled much of the United States. Of all the stations I have been too, Sprint and Cingular are the most advertised and sold phone services, however, my experience with both as well as of my colleagues have proven to me that while they are the most popular, they are not the most effective. In major cities like Chicago and San diego and Virginia Beach I had major problems with both carriers. It wasnt until I switched to Alltel that I had near perfect service. With frequent travel accross the country I was always satisfied. At times I had gone as far north As Nova Scotia and as Far south as the Bahamas and Puerto Rico and never had trouble with Reception, sometimes as far as 10 miles off shore of anywhere on the east coast.
I like the phones and services offered by Cingular and Sprint, but as far as reliability, service and for me, excellent rates, I will stick with Alltel.
Jody @ May 12th 2006 5:27PM
Well, Alltel customers are able to use Alltel towers, the old Western Wireless towers, Verizon towers, sprint towers and cingular towers with out recieving roaming charges...
Darlene Virovatz @ Jun 2nd 2006 2:16PM
I am in northern WI, Rice Lake area, and will be traveling to Spokane, WA several times in next few months. I am trying to determine if Alltel would work "WELL" in both places, and if not who would. Any input is welcome. I have found Sprint does NOT work in the Rice lake area.
bboyredcel @ Jun 9th 2006 1:25AM
its marketing, it MUST BE TRUE!!!!
*rushes to closest alltel retailer (750 sq.miles away)*
eric terry @ Jul 24th 2006 1:23AM
Well, i am looking to get a new wireless plan and i looked at alltel also. i live in knoxville tennesse. Well all the other cell phone companys work here but when i put in my zip code. I get the message that they do not provide service here so that does jive with one of the bigest network coverage areas, considering i am less then 5 miles from I-75 and 10 miles from the i-75 I-40 intersection. Can anyone explain that to me.