Survey sez: wage monkeys confused by email, IM, and SMS use at work

by Thomas Ricker, posted Mar 21st 2006 at 7:00AM

Like it or not, those quick-cut, MTV kids are now deeply entrenched in the daily cubicle drudge. They bring a style of communication and comfort with messaging technologies which, no doubt, befuddles those senior execs who feel most comfortable with their emails printed, stacked and ready for shuffling each morning. So it’s no surprise to find a wide range of expectations and confusion around the appropriate office-use of IM, SMS, and email in a recent UK-based "Digital Etiquette" survey. In fact, the very lack of uptake in using business IM and text messaging, they conclude, stems from the fear of using these technologies incorrectly.The survey also notes that without proper technology-use guidelines, companies risk “damaging relationships” both within the organization and with suppliers, partners, and clients alike. One thing seems universally agreed, however – “ur fired” is inappropriate in any medium.

[Via Techdirt]

Filed under: Messaging

Tags: Culture

Reader Comments (Page 1 of 1)

Neutral

Spamalot @ Mar 21st 2006 9:08AM

Johnson, I need those TPS rprts stat. And stp DLing w8rez @ work.
BTW, u were teh 0wnage in that m33ting.

--
L337 office Text0rer

Neutral

CurtisH @ Mar 21st 2006 9:19AM

I'm 41 thus I don't think I'm exactly what you would call a "quick cut, MTV kid" but I'm very comfortable with IM, SMS and email (on my phone, PDA and PC). I use each every day. But amongst my "peers" (i.e. age group) I fall quite solidly into the "technology geek" category...mainly because I'm comfortable with all of the above. So where is the break point age-wise?

Neutral

starpause @ Mar 21st 2006 2:04PM

why a line graph? speaking of confusing.

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